Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have just completed on the sale of my flat in Sydenham. Acorn have been managing the contracts for my flat for the last 19 years and have always been top notch to deal with. The sale was expertly handled by Jack Rampling and Caroline Cooper who drove it over the finish line just before the stamp duty holiday came to an end. As an overseas landlord they went above and beyond (particularly during these Covid times) and I am very grateful for their service. I would highly recommend Acorn as an organisation not only for sales but for rentals too.

Jean · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Jean for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jack and Caroline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had an excellent experience purchasing our home through Billy at Acorn. He was responsive, helpful, honest and an all round pleasure to work with. I couldn’t recommend him and the team at Acorn highly enough.PositiveResponsiveness, Quality, Professionalism

Christina · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Christina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Billy. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

As a buyer I can thoroughly recommend the staff at Acorn Sydenham and especially Jack Rampling, the Sales Manager. He guided a very difficult, long-running and complex sale through to completion with professionalism, patience and good humour, regularly going above and beyond the call of duty to keep the sale on-track.PositiveResponsiveness, Quality, Professionalism

Dave · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Dave for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

When I had to rent again our flat in Sydenham, I did a long search and I talked and ‘interviewed’ some of estate agent that are operating in Sydenham and SE London. I choose Acorn, not because were particularly cheap but above all because Jack Cuthbert was very enthusiast and with a can-do attitude. As we were out of the country during the pandemic Jack went above and beyond to accommodate us, to make sure that the flat was in good order, liaised constantly with us to update on the progress up to the day of the moving for the new tenants. I would just recommend that you double check the bill as some mistakes were done in the office and a bill was charged twice. However, the bill was promptly amended. I would highly recommend Acorn and Jack for rental.PositiveResponsiveness, Quality, Professionalism, Value

Sabrina · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Sabrina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We didn't end up renting via Acorn in the end as we moved to a slightly different area but after having to deal with most estate agents in Sydenham I've had people not show up despite confirmed appointments, people show up to show me round without keys, and the people showing our place showing up unannounced. It's not been a great experience all round with the exception of any viewings we had with Jack, who was professional , courteous, timely and just listened and understood exactly what we were looking for. He checked in regularly, didn't push us and always kept us up to date, but didn't waste our time showing us unsuitable properties. Making it an easy process deserves the review and we only wish there had been more properties on the market as it would have great to finalise with Jack.

Allison · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Allison for taking the time to provide us with a review of your experience. I am sorry that we couldn't find you your new home but delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

There are no words to describe how happy i was with Acorn especially Jack Rampling and Caroline cooper regarding the sale of my property. From the beginning, Jack was professional, pleasant and very easy to deal with. He took care of everything. He managed to get us a fantastic offer and even though the sale took longer due to solicitors, they always kept us in the loop. All i can say is that Jack and Caroline are an asset to Acorn and without them the process would have been very different. They don't just stop once the property is sold, once the legals start, the after service was fantastic, that's where Caroline was Amazing. Great service and a pleasure to deal with. First class service. Thank you Jack.PositiveResponsiveness, Quality, Professionalism, Value

Suraiya · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Suraiya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Rating only, no written review.

Natalia · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Hi Natalia. I am very sorry to read your rating of our Grove Park office and it certainly doesn't reflect the majority of our customers experience. Unfortunately, I am unable to identify you on our system and would like to investigate what went wrong, so would you be able to drop me a line to provide me with some more information please? Thanks. Andrew Roberts - Customer Relations Manager andrew.roberts@acorngroup.co.uk

5/5

Google

Rating only, no written review.

Jessica · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thanks Jessica for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Rachel · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thanks Rachel for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Grace was very helpful and made the entire moving-in process very smooth!

Ha · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thanks for Grace so much.She worked hard to get a good chance for a nice house.Thanks for Grace and her team .

Ahmed · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Ahmed for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The whole team was fantastic. Professional, friendly and informative. Couldn't have had a better experience as a first time buyer.

Keisha · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thanks Keisha for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Great and reliable agency. Charlie and Daniel done a great job, helping me to buy me first house. Highly recommended them

Cristian · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Cristian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and Daniel. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Leon took over selling my flat after a firm whose name is a bit like KFC had failed to. He was always on top of the detail about the market, came to me with clear plans about how to sell the flat, and quickly got me three offers. Wish I had gone to him first!

Tom · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Had a really good consultative sale with Acorn - they worked with me through the benefits of sale vs rental, were patient with decision making, found a good buyer and then assisted as much as possible - in a fair manner - when the inevitable legal hiccups raised their heads. highly reccomended.PositiveResponsiveness, Professionalism

John · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you john for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Gove Park were really helpful with our recent move. They were professional, responsive and knowledgable, and Grace has just been fantastic during a very stressful move! Thank you!

Katrin · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Katrin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I found a property on Acorn, and was put in contact with Grace. From meeting her at the property for a viewing, to keeping me updated throughout the process she couldn't have been any more helpful. A thoroughly easy process and couldn't have been more grateful for it considering I was on a stressful time constraint. Thank you!

Joe · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Joe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

From the very first meeting, and throughout the whole process we couldn't be happier than the service Acorn provided us in selling our property. Charlie our agent in particular operated with utmost professionalism and showed skill in how he handled the process. Highly recommend.

Declan · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Declan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Grace and her team at Acorn in Grove Park are wonderful to deal with. I recently rented a property through them and they couldn't have been more helpful and accommodating. I have no hesitation in recommending that you use Acorn Grove Park. Thanks to Grace and Jayne for your great work ❤️.

DOITCHAMOU · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Raoul for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Amy at Acorn Grove Park Estate Agents was simply brilliant. We had a last minute no-go on a flat and Amy had another one lined up and ready to go within 2 days (viewing and reference transfer included). Very responsive to emails and calls and made the whole process seamless and stress-less. Very good estate agents - would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Cai · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Cai for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Grove Park is great! The service we received was, fast and efficient. We had great and timely communication and effort was quickly made for any additional questions or queries we had. Grace truly stood out for us and we are very happy in our new apartment.

Nicholas · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Nicholas for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Grace met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I can only say positive things about Acorn. They worked hard to find me a buyer and they did more than I expected to help me sell the flat. Charlie Ghirardo of Acorn was a real star in this process. I could trust him 100% with the process. If you want to sell your home in an area where Acorn have their office, I'd strongly recommend that you try doing it with them.

Kemal · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Kemal for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We bought our first home this year with the help of Acorn and particularly with Charlie's help. He guided and supported us the whole way through the process we can't thank him enough! We are so on love with our first home and looking forward to making many memories there. We will definitely be back when it's time to make the move again. Thanks again Acorn Grove Park x

Natalie · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Natalie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really happy with the service provided by the Acorn estate agent throughout the process of buying our first home. They were really professional, helpful and involved. It's been a long process with ups and downs but they supported and assist us all the way. A huge thank you to all the team at Grove Park. Would definitely recommend them.

Ramona · 13 June 2022 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Ramona for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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