5/5
Rating only, no written review.
Agent replied · 10 June 2024
Thanks Jackie for the 5 star review. Andrew Roberts - Customer Relations Manager

Trusted Agent profile
★★★★★
3,851 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
678
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thanks Jackie for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
Professional all through and after the letting. Friendly helpful staff. Thank you for all the help and guidance through my first letting.
Thank you Alan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Very Helpful and welcoming staff especially Amir who was very approachable and helped us with our move.
5/5
WOW , WOW , WOW 6 times I have them to help us . 6 times they have exceeded my requests . All I can add is honesty , politeness , efficiency , speed , What more does it take . I am very grateful , the staff are fantastic , and the representative fabulous .
Thanks, thanks, thanks, thanks, thanks thanks Martin for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
They were fair and honest in negotiating the price and extremely helpful and proactive in getting the house purchase moved forwards. A great team to work with. I cannot speak highly enough of their efforts and help.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Trevor for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
From the onset Lilia and Antoaneta ensured that we were very well informed and responded very quickly to our many enquiries. The service was second to none. Both members of staff was Very easy to work with, very professional and knowledgeable. We had a very pleasant experience and just wanted to thank those 2 staff in particular but also the entire Acorn team. odingo and KimonaPositiveResponsiveness, Quality, Professionalism, Value
Thank you Odingo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and Antoaneta. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Very impressed with the services of Lilia. She has extensive knowledge about the property and the surrounding area and understands the client’s requirements. She has the client’s interest on top of the list and provides first class customer services. I highly recommend her to anyone are looking for property in the South east.
Thank you Hirak for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Excellent service. Friendly, professional and always prepared to go that extra mile. We would add an extra note for Amir as he was always at the end of the phone with an anwer when needed. Our house was sold literally within hours of going on the market with them. Would certainly recommend Acorn to anybody thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Randall14 for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Joe and Amir have been fantastic from start to finish. They have kept us updated throughout and have been very proactive with our sale. We could not be happier with the service provided and thank them for making the whole process stress free. We would 100% recommend.
Thank you Theresa for leaving us a 5* review. We are really happy that you were pleased with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
After being messed around for quite sometime with a buyer we contacted Acorn. Joe and Amir and the team delivered and the property was listed and sold within a few days! We would not hesitate to recommend this team. Well done and many thanks.
Thank you DAWN for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
We had been with the Northumberland Heath Acorn team for a very long time whilst trying to find our new home! We personally dealt with Joe and Amir, who were extremely patient and professional throughout the whole process They were extremely thorough regarding the sale of our house and the viewings were flooding in! The whole team at acorn were really supportive and understanding! We have already recommended the team to friends & family and will continue to do so! With big thanks again to the whole team! The Spearman’s!!!!
Thank you Leanne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
We would like everybody to know that we have recently sold our house in Erith and Mr. Amir Khajedehi, the Assistant Manager at The Acorn Group, Northumberland Heath has been simply amazing. Tremendously helpful throughout, always available to answer any questions and so professional with his kind advice. We both felt he was the right man to do business with when we first met him . we met other estate agents but are so pleased we stayed with our initial instinct. We would and do heartily recommend Amir Khajedehi to anyone looking to buy, sell or rent any property in this part of the world. Kindest Regards Joe & Linda Reed
Thank you joe & Linda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Joe, Amir and the rest of the team at the Northumberland Heath branch of Acorn were fantastic, we recently sold our house through them, we had a bumpy ride with buyers pulling out but the house was quickly sold again, the team were on hand for every question, they are all very approachable, we can't thank everyone enough. We will definitely be recommending Acorn and associated partners to family and friends looking to sell. Thank you againPositiveResponsiveness, Quality, Professionalism, Value
Thank you Alison for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Northumberland Heath team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
I found Acorn really great to partner with when searching for a new home. One of the staff Amir was super helpful from the beginning of the process, advising me on a few properties in the area and being honest in regards to work needing to be done etc. He even gave me and my wife a lift to another viewing and then to the station, going above and beyond. Amir even went the extra mile to make sure the property we wanted fell within our budget And when he was on leave from work, his colleague Joe was really supportive and always responsive when making contact with him. Would 100 percent recommend Acorn
Thank you Harry for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amir and Joe. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Acorn have been simply amazing in securing a rental for my husband and I. From the very first interaction they have been efficient, professional and exceptionally helpful. My husband and I emigrated to the UK and Acorn helped us find our new home here with no hassle at all. They offer incredible service and have made the process as seamless as possible. I would recommend them to anyone looking to rent, buy or sell a property. In particular, our agent Lilia Ghenim was a breath of fresh air and so helpful in helping us navigate our journey to rent in the UK. I can’t praise her, her team and the group enough.
Thank you Kerryn for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and her colleagues. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Recently sold our house with Acorn. We were impressed from the very beginning when Joe carried out a valuation, he has great knowledge of the area and this convinced us to go with Acorn. Amir did a fantastic job during the sales process, keeping us up to date and very proactive with chasing the buyer and solicitors. We could not be happier with the service and would definitely recommend.
Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Very easy company to deal with, Damian specifically has been very helpful in dealing with my concerns
Thank you Ahmed for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Best state agency I have ever used. Damian and Martin are great professionals. Defenitly recomend
Thank you marta for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Damian and Martin met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
The whole team were fantastic from start to finish. Without doubt the best experience I have had with any estate agent in London.
Thank you Caty for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Haven’t found a place that we can call home yet but so far we are really grateful to Sophie who has been extremely patient and professional by suggesting and showing us the best options always matching our expectations. Hopefully we will get there soon! Many thanks 🙏🏻PositiveResponsiveness, Quality, Professionalism, Value
Thank you simone for taking the time to provide us with a review of your experience. I am really pleased that the service you have received so far from Sophie has met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
I bought a home that was marketed by Acorn Kennington this summer and after having a couple places fall through earlier in the year and experiencing other estate agents that were either by turns pushy or unreachable, my experience with Adam and his colleagues as Acorn was a refreshing experience, they charted just the right course between attentive but never pressured.PositiveResponsiveness, Professionalism
Thank you Adam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
In a very uncertain market, Damian and Suzzannah sucessfully let my flat within one week of it being advertised. I was amazed! The tenants have now moved in and the service so far from Acorn has been excellent.
Thank you Jennifer for leaving us a 5* review. We are really happy that you were pleased with the service you received from Damian and Suzzannah. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Rating only, no written review.
Thanks Jonathanu for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
So we started our journey in August 2020 to purchase our first joint home and Daniel guided us through the process with ease. He was incredibly professional at all times and totally responsive. At points we were anxious about the process but at every point Daniel was there explaining and mediating. We finally exchanged in December 2020 and completed in January 2021. We absolutely LOVE our new home and must say that we would DEFINITELY use and recommend the services of Acorn Estate Agents and this is all because of Daniel Milligan. What a great start to the New Year. Thanks again Daniel and Acorn Estate Agents.PositiveResponsiveness, Professionalism, Value
Thank you Michelle for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.