Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,851 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

678

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

I chose Acorn after seeing a number of Estate Agents. They came across genuine, reliable and friendly. They also new the area well. I was very pleased with my decision. They sold the property for full asking price and maintained regular communication throughout the process. Would highly recommend the team.PositiveProfessionalism

Carolyn · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Carolyn for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Having wasted 16 weeks of our time with another agent, we turned to Acorn ,and the property received an offer within two weeks of going onto the market, we accepted the full asking price. If only we had the sense to not try and save a small percentage, we would have sold a lot earlier and not also dropped our opening price at the advice of the original agent. A belated thank you to Acorn and particularly Beth for a superb service and would highly recommend and use again.PositiveResponsiveness, Professionalism

Mike · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Mike for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would highly recommend Acorn London Bridge especially Stuart and Beth.  Beth with the initial search for a buyer and Stuart for his perseverance in what turned out to be quite a complicated sale.  The completion on our property dragged on for quite some time due to a cladding issue but Stuart was incredibly patient throughout the process.  He was a great help in guiding me through the sale logistics and doing everything he possibly could to ensure we got the sale across the line.  He was informative, responsive and extremely knowledgeable from start to finish.  Thank you Acorn London Bridge for making a very stressful process a more manageable one with a very positive outcome.  Sarah

Sarah · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Sarah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and Stuart and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I highly recommend Acorn Estate Agents which I first used in 2004 to purchase my flat in the Jam Factory in Bermondsey and subsequently to let the flat, always successfully. Now, in 2021, I have just sold the flat thanks to the excellent service of Beth Roberts in Acorn Sales. The sale proved a lengthy process; but Beth remained, as she promised, actively involved throughout, and her professionalism and support was much needed and greatly appreciated. My thanks to Acorn Sales and Lettings for 17 years of excellent service.

Philippa · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Philippa for taking the time to provide us with a review of your experience and thank you for your loyalty. I am delighted to hear that you were happy with the service you received from Beth and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Beth and the team at Acorn were great in helping to guide the way for us in the purchase of our first flat. It was a long and hectic process but it was nice to know that Beth and Stuart were there to help when we needed them, even if it was just to call to get reassurance. We look forward to working with them again in the future.PositiveResponsiveness, Professionalism

Christopher · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Christopher for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and Stuart. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently sold my property through Acorn and was extremely happy with Beth, Stuart and the team. Beth was a pleasure to work with throughout the process, responsive, helpful, efficient and friendly, and I am grateful for all of her extensive efforts to ensure the completion of the sale.

Bex · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Bex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and Stuart. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn were a pleasure to deal with. Moving over from Ireland 🇮🇪 they were great at helping us find out dream apartment. Suzzannah and the team were super helpful and great at showing us option and getting our offer over the line. We are now 1 month in our dream place and couldn’t be happier. I couldn’t recommend getting in contact more! 10/10 service.

Stephen · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Stephen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and her Team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We bought our first house with Acorn and the whole process was a positive one. Beth co-ordinated the lawyers, surveyors etc. very effectively and ensured queries were addressed promptly and fully at each stage, with the result that we went reached completion in a little over two months.

S · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Beth met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had the best experience from Acorn, they were all very professional helping me to go through all the processes to rent my current flat. The response in all of my emails was super fast and the people working there are very friendly and nice. All the processes were done electronically and fast and they have services that do all the work for you in terms of contacting the council and utility companies. I was very satisfied by their services and the people.

Elen · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Eleni for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I've been in the process of buying a property in London for about 1,5 years and tried about every agency out there. The majority of estate agents I've met were barely out of school and usually had little knowledge about the property they presented or the real estate industry in general. I was lucky to come across with Acorn's London Bridge branch. Had great experience with both Beth and Stuart. Beth was extremely helpful in providing the necessary info and chasing all the concerned parties, which resulted in a very quick sale. The whole process with Acorn took only a couple of months and made me a very happy home owner.

Rosalie · 13 June 2022 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Rosalie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stuart and Beth. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Callum · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thanks Callum for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Huge thanks to Mr Jack Cuthbert.

Justyna · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Justyna for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Great service in terms of making sure sale went through to agreed timescales. Caroline was fab!!PositiveProfessionalism

Tony · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Tony for leaving us a 5* review. We are really happy that you were pleased with the service you received from Caroline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very impressed with the professionalism that Acorn Sydenham, Jack and his team delivered for myself and my girls and very grateful and highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Marion · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Marion for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and his team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great experience with Billy from Acorn. A delight to work with whilst navigating our house purchase. Put our mind at ease and went above and beyond throughout- thank you!PositiveResponsiveness, Quality, Professionalism

Kate · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Kate for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Billy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We highly recommend Jack Rampling. Jack was outstanding! He was extremely professional, helpful and supporting throughout the whole process. He kept us informed every step of the way, always answered our enquiries promptly and was a joy to work with.

Anthony · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Anthony for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jack and the lettings team have been amazing. I never thought I'd be able to let my flat so quickly given Christmas was just around the corner. They have been quick to respond to every question and action required.PositiveResponsiveness, Quality, Professionalism

Sara · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Sara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn made the process of both purchasing and selling my flat stress-free. I'm very glad I assigned the sale process with them. Jack, Bill and Caroline were excellent and very professional. Thank you, Acorn.

Han · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Han for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack, Bill and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have discovered Acorn to be particularly good at marketing properties for sale. Their valuations are realistic and accurate with the current market. They are enthusiastic and very proactive in getting the job done. They have in total sold 5 properties for me.PositiveResponsiveness, Professionalism, Value

Diane · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Diane for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have just completed on the sale of my flat in Sydenham. Acorn have been managing the contracts for my flat for the last 19 years and have always been top notch to deal with. The sale was expertly handled by Jack Rampling and Caroline Cooper who drove it over the finish line just before the stamp duty holiday came to an end. As an overseas landlord they went above and beyond (particularly during these Covid times) and I am very grateful for their service. I would highly recommend Acorn as an organisation not only for sales but for rentals too.

Jean · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Jean for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jack and Caroline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had an excellent experience purchasing our home through Billy at Acorn. He was responsive, helpful, honest and an all round pleasure to work with. I couldn’t recommend him and the team at Acorn highly enough.PositiveResponsiveness, Quality, Professionalism

Christina · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Christina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Billy. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

As a buyer I can thoroughly recommend the staff at Acorn Sydenham and especially Jack Rampling, the Sales Manager. He guided a very difficult, long-running and complex sale through to completion with professionalism, patience and good humour, regularly going above and beyond the call of duty to keep the sale on-track.PositiveResponsiveness, Quality, Professionalism

Dave · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Dave for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

When I had to rent again our flat in Sydenham, I did a long search and I talked and ‘interviewed’ some of estate agent that are operating in Sydenham and SE London. I choose Acorn, not because were particularly cheap but above all because Jack Cuthbert was very enthusiast and with a can-do attitude. As we were out of the country during the pandemic Jack went above and beyond to accommodate us, to make sure that the flat was in good order, liaised constantly with us to update on the progress up to the day of the moving for the new tenants. I would just recommend that you double check the bill as some mistakes were done in the office and a bill was charged twice. However, the bill was promptly amended. I would highly recommend Acorn and Jack for rental.PositiveResponsiveness, Quality, Professionalism, Value

Sabrina · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Sabrina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We didn't end up renting via Acorn in the end as we moved to a slightly different area but after having to deal with most estate agents in Sydenham I've had people not show up despite confirmed appointments, people show up to show me round without keys, and the people showing our place showing up unannounced. It's not been a great experience all round with the exception of any viewings we had with Jack, who was professional , courteous, timely and just listened and understood exactly what we were looking for. He checked in regularly, didn't push us and always kept us up to date, but didn't waste our time showing us unsuitable properties. Making it an easy process deserves the review and we only wish there had been more properties on the market as it would have great to finalise with Jack.

Allison · 13 June 2022 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Allison for taking the time to provide us with a review of your experience. I am sorry that we couldn't find you your new home but delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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