Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,841 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,146

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

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Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 3,123 reviews on Google only. Show every review

5/5

Google

"Top-tier service from Stuart and the Acorn London Bridge team!" I cannot thank Stuart and the team at Acorn London Bridge enough for the incredible service they provided in selling my flat. After a frustrating six months with another agent and no results, I turned to Acorn. Within less than four weeks of our first meeting, the flat was already under offer. Having lived in London for 35 years and dealt with numerous estate agents, I can confidently say, Acorn is at the top of the league. They were by my side throughout the entire process until completion. Truly exceptional service."

Claudio · 16 March 2026 · Acorn London (116-118 Bermondsey Street)

5/5

Google

We just wanted to take a moment to thank you for all the work and support you’ve given us during the process of buying our home. We’ve really appreciated how proactive and efficient you’ve been, always quick to respond to emails, available whenever we needed guidance, and helping connect us with the surveyors, the sellers, and the solicitors. Your help has made the whole process much smoother for us, and we’re very grateful for the dedication and care you’ve shown throughout. Thanks Nerea Rodríguez.

Kellyn · 16 March 2026 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Kellyn Arzu We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Another amazing experience using Acorn in London Bridge to let our flat in Bermondsey. We have been letting out our flat through Acorn (London Bridge) for a number of years. Never disappointed yet! They have the best knowledgeable teams running the letting business. This year we had Mauricio Sanchez and Emma Underwood helping us with the search for a new tenant. Thanks to their efforts we were able to find good tenants in a very short time frame. Emma and Mauricia were very responsive and kept us well informed throughout the tenant onboarding process. Thank you, Emma and Mauricio! Keep up the good work helping your clients!

Pradip · 16 March 2026 · Acorn London (116-118 Bermondsey Street)

5/5

Google

Overall we had a positive experience purchasing our apartment with the Bermondsey Street agency. Nerea Rodríguez was especially helpful in the search phase and played an important role in helping us find the right property. The team stayed engaged throughout the process and supported us during the purchase. Communication could sometimes be quite frequent, but we appreciated their commitment to moving things forward and completing the transaction smoothly.

Giulia · 16 March 2026 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Giulia Q We greatly appreciate your 5-star review and the time you took to share your experience with Nerea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Google

For some reason Acorn feels like it's acceptable to dump some 10 fliers into one door despite noone interested in their services living at this address. Please stop dosing out abnoxious amounts of unsolicited mail.

Connor · 16 March 2026 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Connor Barthelmie, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

Excellent job in selling my flat, helpful in what can be a complicated process, in pushing all the parties involved to get through to completion !

Iantweedy8 · 16 March 2026 · Acorn London (409 Brockley Road)

5/5

Google

I recently purchased a flat through the Acorn Brockley Team and Lamar, Nellie and the team were great from the start. There were some hiccups on the way out of their control but they were always on top of things to make sure everything goes as smooth as possible. Thank you.

Lisa · 16 March 2026 · Acorn London (409 Brockley Road)

Agent replied · 16 April 2026

Dear Lisa Sophia Koeck, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Having completed on our flat yesterday, I can say that the whole process wouldn’t have been as smooth if it wasn’t for Harrison and his team. The professionalism, the care and the attention to detail from the whole team made ir so that, getting on the property ladder, was an easier process than the one we anticipated. Thank you to everyone and, if/when it comes time to sell, we’ll surely get in touch!

Henrique · 16 March 2026 · Acorn London (278-280)

4/5

Google

Due to being let down by two previous buyers the process of selling took a lot longer than expected, therefore I have had communications with a number of the team. It was confusing at times as I was having correspondence from different agents. That said, the team were very proactive and pulled all the stops out with the many viewings. I would like to thank Alesha in particular for her help and support in getting the sale over the line. Her communication to me was appreciated and very reassuring, many thanks Alesha.

Carol · 15 March 2026 · Acorn Erith

Agent replied · 15 April 2026

Dear Carol B, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

5/5

Google

Carly showed us around the property and she honestly stood out from any other estate agent we’ve met so far. She was really friendly and accommodating from the start. She didn’t just unlock the door and leave us to walk around on our own she took the time to properly show us the property, point out key features, and answer all of our questions clearly and honestly. We didn’t feel rushed at all, and she made the whole viewing feel relaxed. Thank you carly you are a real asset and you made a lasting impression on us

Ribiti · 15 March 2026 · Acorn Erith

Agent replied · 15 April 2026

Dear Ribiti Sanjah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Carly. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Wonderful team. Respond to ones query on a timely basis

Chi · 15 March 2026 · Acorn Erith

Agent replied · 15 April 2026

Dear Chi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Done a viewing with Carly she answered all questions we give her confidently, she knew the area and property well. Really down to earth agent which is rare thank you

Dean · 15 March 2026 · Acorn Erith

Agent replied · 15 April 2026

Dear Dean J We greatly appreciate your 5-star review and the time you took to share your experience with Carly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Emma · 15 March 2026 · Acorn Erith

Agent replied · 15 April 2026

Dear Emma Anifowose, Thank you for the great review of our Acorn Northumberland Heath team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Alesha Armsden is a top agent at this firm. Listed the property and received an offer after 24hrs. Excelllebt customer service and made the transaction from beginning to the end extremely pleasant.

R · 15 March 2026 · Acorn Dartford

Agent replied · 15 April 2026

Dear R S We greatly appreciate your 5-star review and the time you took to share your experience with Alesha. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Had Luke over to value and sell our house and the whole process was handled brilliantly. Great communication, very knowledgeable about the local market and achieved a great result for us. Highly recommend.

Kevin · 15 March 2026 · Acorn Dartford

Agent replied · 15 April 2026

Dear Kevin Howard We greatly appreciate your 5-star review and the time you took to share your experience with Luke. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Luke recently came over to value my mum’s house and we couldn’t have been happier with the service. He was friendly, professional and clearly very knowledgeable about the local market. He took the time to explain everything properly and gave us honest advice rather than just telling us what we wanted to hear. The whole process felt very straightforward and stress-free. If you’re looking for someone reliable and experienced to value your property, I’d highly recommend Luke

Sara · 15 March 2026 · Acorn Dartford

Agent replied · 15 April 2026

Dear Sara Thomson We greatly appreciate your 5-star review and the time you took to share your experience with Luke. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I recently had Connor from Acorn Estate Agents in Dartford carry out a valuation on my property, and I couldn’t have been more pleased with the experience. Even though I made it clear that the valuation was mainly out of curiosity rather than an immediate plan to sell, Connor still took the time to be thorough, professional, and extremely helpful. He arrived well prepared, talked me through the local market, and explained clearly how he reached the valuation figure. I really appreciated that he didn’t rush the appointment and was happy to answer all my questions. His knowledge of the Dartford area and current property trends was very reassuring. Overall, it was a genuinely positive experience with no pressure at all, just honest advice and great service. I wouldn’t hesitate to recommend Connor and Acorn Estate Agents to anyone thinking about selling or simply wanting an up to date idea of their property’s value.

Adam · 15 March 2026 · Acorn Dartford

Agent replied · 15 April 2026

Dear Adam Parkinson (adam Parkinson) We greatly appreciate your 5-star review and the time you took to share your experience with Connor. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I worked with Kani throughout the renting process. She was very polite, supportive, and understanding. Thank you very much for all the help and support.

Onat · 16 February 2026 · Acorn London (153 Lewisham High Street)

Agent replied · 16 April 2026

Dear Onat Silleli We greatly appreciate your 5-star review and the time you took to share your experience with Kani. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Google

Absolutely appalling service when renting with them. They’ll not help you. Inept management & rude staff that will try anything to get you off the phone.

Harold · 16 February 2026 · Acorn London (153 Lewisham High Street)

Agent replied · 16 April 2026

Dear Harold & Maude, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

I would like to express my appreciation for the excellent service provided during the process of selling my property. It has been a remarkable experience, particularly on the day the contracts were exchanged. The individual has dedicated nearly three years to facilitate this sale, and I am grateful for his perseverance and commitment. I also wish to extend my sincere thanks to him and his team for their support. Big Thank You to Bruno

Wes · 16 February 2026 · Acorn London (325 Kennington Road)

Agent replied · 16 April 2026

Dear Wes Cain We greatly appreciate your 5-star review and the time you took to share your experience with Bruno. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Jack and Bruno were proactive and helpful throughout our sale, were able to find pragmatic solutions to some of the issues that arose, and were generally a delight to work with. I’d highly recommend them in future!

Johnny · 16 February 2026 · Acorn London (325 Kennington Road)

Agent replied · 16 April 2026

Dear Johnny Allain-Labon We greatly appreciate your 5-star review and the time you took to share your experience with Jack and Bruno. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

4/5

Google

Cameron was wonderful in the process and was very responsive to all pf our queries. We feel he did his best to help us secure our property at a fair price. We struggled a fair bit with our previous property manager (in terms of getting any sort of responses) but Tori has been the complete opposite and has been very helpful since taking over.

Adrian · 16 February 2026 · Acorn London (325 Kennington Road)

Agent replied · 16 April 2026

Dear Adrian Kamrowski, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Cameron and Tori. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

5/5

Google

Emma and Giovanna were very helpful during the whole process. Would definitely recommend this agency.

Olga · 16 February 2026 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Olga We greatly appreciate your 5-star review and the time you took to share your experience with Emma and Giovanna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Reviews may appear on more than one platform.

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