Trusted Agent profile
★★★★★
3,851 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
678
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
GoogleI deal with them they are so professional and kind especially Mr David and molly
Thank you Abdulwahab for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and Molly. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleDavide was so professional and friendly throughout securing our place. Thank you so much for all your help!!PositiveProfessionalism
Thank you samantha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleGreat service, highly communicable, thanks for making the housemoving process straightforward Godefroy!
Thank you Oliver for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Godefroy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat work from Davide, helped us find a good apartment and got us in quickly.PositiveResponsiveness, Professionalism
Thank you Daniel for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat experience with Godefroy Herrisay who was the consummate professional and made hunting for a house a pleasure. Merci Godefroy!
Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThank you Godefrey for your kindness, professional and swift work with my flat. Highly recommended.
Thank you Mills for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe just had our tenants move in this weekend. Davide in Camberwell was great to deal with would definitely recommend.
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat experience renting my flat with Davide. Very professional and worked hard to rent my flat out in a very challenging market.
Thank you Sophie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleFriendly, professional and efficient. Plenty of updates throughout the transaction. Will definitely use them again. Anthony
Thank you Sheriff for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Camberwell team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleDavide was absolutely brilliant in helping us secure our lovely new gaff in Camberwell! Cheers!
Thank you Cam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHave used acorn for both rental and sale of my property. They are very responsive and thorough.
Thank you Hugo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe sold our property with Acorn and were pleased with the service we received and the resultant sale price - would recommend.
Thank you Declan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleA huge thanks to Davide Letizia which helped us finding the perfect flat. The whole process was very easy and straightforward, definitely recommended.PositiveProfessionalism
Thank you Simone for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleDavide went above and beyond to make sure we had the best experience and worked around our schedules when necessary. Highly recommend this branch to anyone looking to move in the future.PositiveResponsiveness, Quality, Professionalism
Thank you Clare for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleAcorn have taken over four weeks to return our deposit, despite there being no ongoing dispute. Our repeated attempts to contact them have been ignored. We will be reclaiming the money through the Tenancy Deposit Scheme but do yourself a favour and avoid them altogether.
Hi Will. I am sorry to read this review that is aimed at Property Management division, not our Camberwell office. I have spoken to your Property Manager who has confirmed that the delay has partly been caused by several items in the property being moved to an area of the property that was not inspected by the inventory clerk and that we were unaware of the. However, the deposit return should have been better managed and I can only apologise. We are awaiting the landlords authority to release your deposit and hope to have this resolved by the end of today. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGodefroy had been a star!! I truly recommend buying through Acorn Camberwell, they are very professional, always very supportive across the purchase stages and very friendly too!
Thank you Gabriella for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGodefroy and the team here were an absolute pleasure to deal with thought. Godefroy in particular was incredibly friendly, honest and always on the front foot. He was always happy to go the extra mile, would highly recommend
Thank you Dan for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Godefroy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleTaylor assisted me as a buyer on a purchase that required an almost impossible turnaround time. A lesser agent would not have succeeded: Taylor is both an excellent problem solver and an absolute professional who keeps his cool and humour even in the toughest of situations. When the time comes, I am sure I will be selling with him as well.PositiveResponsiveness, Professionalism
Thank you Egle for leaving us a 5* review. We are really happy that you were pleased with the service you received from Taylor and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleDavide was a huge help throughout the process of finding our flat and preparing us for all the bureaucracy. Professional, friendly, reliable and made us feel confident in the whole process. Thanks 👌🏽PositiveResponsiveness, Quality, Professionalism, Value
Thank you Henri for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAfter having on with another agent when the sale fell through, we moved to Acorn. Taylor and Godefroy quickly got us another offer and helped chasing to get the sale through. Thanks to them and the team.
Thank you Owen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleDavide was by far the best agent I’ve worked with. The lettings process was smooth as silk and he made sure absolutely every question I had was solved quickly. I usually dread the process of renting but I did enjoyed this one!!PositiveResponsiveness, Quality, Professionalism
Thank you Diego for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWhat a man Godefroy Herissay is. We were probably his nightmare client, needing so much hand holding and help but Godefroy was always there for us in a calm, organized and efficient manner helping us through the whole process. Thank you so much to you and the whole Acorn team!
Thank you Harry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAcorn have been fantastic letting agents for many years and have now sold my property successfully. Taylor was a tireless hero getting the transaction over the line pre-Xmas. Highly recommend!
Thank you Angelina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleTaylor Moutarde at the Acorn branch was the most professional and realistic estate agent we spoke to right from the get go. We first went with another agent in March 2020 on the basis of price, but moved to Acorn even though they were more expensive when it became clear that they would do a better job. When we re-listed in April 2021, Acorn got the full offer price within 48 hours of us going live. Their network between branches really does work well, with our buyers having enquired at Sydenham. Taylor and Billy Deverson (from the Sydenham branch) did a good job of communicating with us the whole way through, and were both good mediators and go-betweens with our buyers (over quite a protracted sale). They put the effort in and get the job done - 5 stars.
Thank you Matt and Naomi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and Billy. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
