★★★★★ 5/5
GoogleThe team at Acorn Kennington were incredibly helpful during the sale of our house. They were tenacious and kept things moving really efficiently for us. Thank you so much Adam and GodefroyPositiveResponsiveness, Professionalism
Lindsey · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Lindsey for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleAcorn's really stand out in the post-offer stage, they have worked tirelessly to get our chain through to completion through some tricky times. Adam in particular has been excellent at pushing everything through so we can be in before Christmas. Thank you!PositiveResponsiveness, Professionalism
Laura · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have had some pretty bad experiences with agents in London. Acorn were by far the most professional, helpful and most human agents I have ever dealt with. They were attentive, kind and speedy. When things got rough they put in extra time and care to rectify the situation. Many thanks :)
Margo · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Margo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleFrom start to finish of the process of selling my flat I was hugely impressed with the service provided by Acorn Kennington:
By the time I had got my, previously ridiculously cluttered, flat ready to place on the market circumstances had changed considerably from when (a couple of years ago) my late partner and I had first wanted to embark on the process of selling. I found myself in a situation of likely needing a cash buyer for a smooth and swift sale.
The Acorn Kennington Team - from office manager Adam to the agents dealing with the viewings, Godefroy & Sophie - worked what seemed like constant overtime doing viewing after viewing, finding me that cash buyer within what almost amounted to just days. The whole process was carried out with professionalism, attention to detail and great sensitivity regarding the fact that this was a process I should originally have been going through with my late (unexpectedly and prematurely departed) partner. From ensuring my indoor-only cat didn’t get out - by administering ‘treats’ - to being willing to make certain that completion took place in good time before the anniversary of my bereavement, they bent over backwards for me from start to finish. I can unequivocally and unreservedly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Sandi · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Sandi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had a very positive experience with Sophie from Acorn, who introduced me to and showed me around several properties. I really appreciated her down to earth manner, she listened to what I was looking for and was efficient and helpful, without overwhelming me.
Polly · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Polly for leaving us a 5* review. We are really happy that you were pleased with the service you received from Sophie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDamian was very professional.
He provides lot’s of information and this helps me. All of his advice was necessary concerning my request ! Thank you very much for your kindness. He gave all the explanations regarding the studio, and concerning the price. The best service , I really recommend this agency
Angelique · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Angelique for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleHave used this letting agent twice. The first time, the tenants stayed for 2 years before buying their own house. The second time, the tenants are asking to stay for 2 years or more. It's good that the agency attracts long term tenants. We've had two different letting managers in that time. Both have been good. Most recently, Damian has been patient and understanding.
John · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you John for leaving us a 5* review. We are really happy that you were pleased with the service you received from Damian and his colleagues before. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDamien is my absolute go to at Acorn, he goes above and beyond for his clients which is very much appreciated. The service I get from team members at Acorn particularly Damien and Martin is what makes me stay with them. Its a pleasure having such dedicated people to work withPositiveResponsiveness, Professionalism
Nilem · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Nilem for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damien and Martin. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJust wanted to share/convey my gratitude to Acorn (Kennington). Adam and Sophie have been fantastic from start to finish in managing the sale of my property. I would not hesitate to use them again in the future. Many Thanks guys!
Ben · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Ben for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Sophie. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI met Damian in his office in Kennington. He is amazing and really very professional. He always answer my phone calls and dealt with all my inquiries regarding everything fast, quickly and in a very professional manner. I advise him to everyone who needs a letting agent. Thank you so much Damian
Thomas · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Thomas for leaving us a 5* review. We are really happy that you were pleased with the service you received from Damian and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI just want to share my thanks to Acorn Kennington with how they handled the sale of my property. It wasn’t the easiest of sales and even when we thought we might not reach the end, Adam kept calm and professional at every hurdle and we got there in the end! So thank you for everything! I would recommend Acorn Kennington in a heartbeat!
Alexandra · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Alexandra for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe team were really helpful particularly after the offer was accepted. They helped push the sale through to exchange, which because of my rather lacking solicitor, I don't think would have gone through without acorn being so brilliant. They were reliable, persistent and proactive. I'd highly recommend.PositiveResponsiveness, Quality, Professionalism
Laura · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Kennington team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn Kennington Branch saved me from anxiety and dissatisfaction in selling my house. And they provided me with a satisfactory service. Before I met Acorn, I asked another real estate agent in the same area for about three months to sell, who suffered from anxiety and insomnia due to their continued downward pressure and aggressive and threatening services, so I parted with them and went to Adam in Acorn. From this point on, I was at peace with their agile and confident attitude, and not only did they enter into selling, but they eventually sold my house for a much better price than the real estate agent they had previously entrusted. Don't jump to conclusions that most real estate agents have similar abilities. Acorn is really professional, gentlemanly and enterprising. Thank you Adam and Godefroy.
Jong · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Jong for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWhat can I say about the 5 star service I received from Acorn, Kennington.
There are not enough words to describe the exceptional customer service, advice, support, patience, knowledgeable expertise and friendliness that I received whilst dealing with them.
My journey started with them in October 2020. I had been passed on their details from a friend and contacted them immediately for an evaluation.
Adam Gould the Manager of the Kennington branch came out within a few days and did a thorough evaluation. He was very open and transparent but also showed his vast knowledge of the industry and the property that I was selling and informed me of the things that I needed to do to maximise my sale chances.
I have been on a journey with Acorn for just under a year now.
We started during the pandemic, had umpteen lockdown downs, but their service never ever faulted! I was in the best hands ever!!
It was my first time selling a property and there were so many variables that I encountered during this process that without the Acorn team I am not sure I would have been able to sell my property.
They followed strict Covid guidelines, always provided me with feedback from prospective buyers and were very accommodating when booking viewings as I was working from home.
In the early stages of the process the first buyer pulled out of the sale and the team were really good in supporting that journey but also managing my expectations.
At that point I was ready to give up, but I listened to the expertise of Adam and he never steered me wrong. His 25+ years in the industry stood me well and his newly appointed staff member Sophie was able to secure another buyer who also offered the asking price.
The journey to say the least was bumpy and at times utterly frustrating but that was nothing down to Acorn that was through external parties and factors that were out of both of our controls.
But honestly without Adam always being on hand (sometimes out of working hours) sending emails and making calls to the solicitors and the buyer, pushing the process through the most difficult of times the sale would not have been completed.
He was literally a god send!
I owe him and his team so much more than this review.
There are a plethora of estate agents in Kennington all next door to each other, and I have been in contact with a fair few of them but have never received the level of customer service and genuineness that I had when I used Acorn.
If you are looking for an estate agent that goes over and above for their clients and takes a genuine interest, cares about both parties and is passionate about the industry that they work in and the outcomes that they achieve then please use Acorn. I promise that you will not be disappointed.
I am forever indebted to Godefroy Herissay, Sophie Fowler and owe everything to Adam Gould.PositiveResponsiveness, Quality, Professionalism, Value
Tara · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Wow Tara! Thank you so much for such a glowing review of your experience. I am so happy that the team at Kennington were able to look after and that you were happy with the service you received. If we can ever help in the future please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSophie and Adam were so helpful in navigating the slightly bumpy ride to buying my first flat, I'm not sure what I would have done without them. Sophie was very professional and accommodating in showing me around properties, while Adam's perseverance with my sluggish solicitors was very appreciated.
Julien · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Julien for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and Adam. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam Gould, the Senior Manager at The Acorn Group, Kennington, has been extremely helpful in getting the sale of a property through. His services have been sterling, proactive in following up any delays and keep the seller posted when there was no progress.
We were very grateful to have him as our agent as his services and support were endless.
Christopher · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Christopher for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam and Godefroy were excellent at selling our flat. Within a couple of weeks we'd had several viewings, and a few promising offers to choose from. I was really impressed that their service didn't end with the offer, throughout the legal process Adam was great at wrangling all the parties and their solicitors. He played a real hand in making sure we met the stamp duty deadline. I would definitely recommend Acorn.PositiveResponsiveness, Professionalism
Jonathan · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Jonathan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam and Sophie have done a fantastic job of selling my flat. They managed to get offers in the first weekend and have been excellent during the period leading up to exchange. Adam's experience has shone through and made the process super efficient. A refreshing experience following a total flop from one of the neighbouring estate agents. I would have no hesitation recommending Acorn.PositiveQuality, Professionalism
Henry · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Henry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and Adam. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI was concerned about finding the right agent I didn't want a cliched sales pitch or to be taken on and then forgotten about and I wasn't interested in if my agent arrived in a brand new Tesla. There was something about Adam, particularly his local knowledge and plain talking that drew us to go with Acorn. Adam and the team were quick to get things going and found a buyer after the first weekend. What was credit to the agency was the way they kept in touch throughout and in fact were very proactive in chasing the sellers solicitors to move the sale on. Selling a house is stressful at the best of times but Adam was refreshing and provided necessary support to the very end. I would have no hesitation recommending Acorn.
Graham · 27 August 2022 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Graham for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Graham. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleArikson Franco, was very helpful, professional and proactive during the selling process.PositiveResponsiveness
Rita · 25 August 2022 · Acorn London (153 Lewisham High Street)
Agent replied · 24 August 2024
Thank you Rita for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from from Arikson but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI recently let my house our through Acorn and had the pleasure of dealing with Adam who was helpful and responsive throughout the process. They found me a tenant extremely quickly and kept me up-to-date at all times. Would recommendPositiveProfessionalism
Aly · 25 August 2022 · Acorn London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Alyson for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe chose Acorn to sell our property in Lewisham. The Lewisham branch have a thorough knowledge of the local area and housing market and managed to secure a good price for our property. The staff are professional, courteous, responsive and supportive. Special thanks to Arikson, Brendan, Ross and Paige. I would highly recommend Acorn Lewisham to prospective vendors.PositiveResponsiveness, Quality, Professionalism, Value
Cat · 25 August 2022 · Acorn London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Catherine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Lewisham team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Chantelle · 18 June 2022 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thanks Chantelle for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service and efficient
Mario · 18 June 2022 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you Mario for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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