Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,850 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,850 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

677

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

I contacted the Sydenham branch and spoke with a lovely agent called Nellie. She recommended a few properties which she thought were most suited to us. She has made the process feel so seamless and enjoyable and has always kept us updated even on her days off! I can’t thank Nellie enough for helping us try to find our dream home, we are still in search but she is the agent I hope to buy through.

Rebecca · 16 April 2023 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Rebecca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I highly recommend Nellie. She worked non-stop to help us become home owners. She was professional and always kept us in the loop. I wouldn't go anywhere else :)

Awais · 16 April 2023 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Awais for taking the time to provide us with a great review and love the photo! I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The Acorn Brockley team recently helped me sell my flat and more importantly helped me stay sane during a turbulent time in the property market. Continual interest rate hikes, combined with last year's fateful mini-budget statement did little for my nerves. The fact that I also live abroad and had to oversee the sale of my Brockley property remotely also added another layer of complication to the process, but with regular and straightforward online communication and phone calls this wasn't a problem. I appreciated that I was kept updated on viewings via SMS, and received feedback forms afterwards. Special shout-out to Jamal for being my ally throughout - he always knew it would work out, and it did.

Vivienne · 16 April 2023 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Vivienne for taking the time to post a great review, we appreciate it ! Karen Hedges-Acorn Customer Services

5/5

Google

We have had a nightmare sale (12 months between offer accepted and completion with a host of dramas in between) and Dammy and Brendan at Acorn have been great throughout - always contactable, supportive and diligent. Glad it's all over but they did really well throughout.

Sam · 16 April 2023 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Super ! Thank you Sam, your comments are well received . Kind regards Karen Hedges-Acorn Customer Services

5/5

Google

Selling through Acorn was a great experience. I felt well looked after from start to finish. The team was amazing, very patient and always helpful throughout the process and always available to speak to if needed. They helped the sale go through very quickly. I would strongly recommend the Brockley branch. Special thanks to Ross Reed, Jamal Wheelan and Brendan Kennedy. Les

Leszek · 16 April 2023 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

We recently sold our property with Acorn and the service was great from beginning to end. We dealt with Brendan initially and then Dammy for the viewings who were both excellent but it was Jamal who navigated us through the majority of the sale process. Jamal was professional and communicative throughout and worked tirelessly to get our sale over the line, making sure we were always updated and understood each step of the process. He was always available to speak to and discuss any concerns we had, offering sound advice throughout. We felt in safe hands with Acorn and would definitely recommend them and particularly Jamal to anyone in the area selling. Thanks again!

Elizabeth · 16 April 2023 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Elizabeth for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and Dammy. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam was very helpful and went the extra mile to help us complete our sale.

Iain · 12 January 2023 · Acorn London (325 Kennington Road)

Agent replied · 11 January 2025

Thank you Iain for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam (Kennington) was incredibly knowledgeable and supportive, I am very thankful for his help and advice.

Lorna · 12 January 2023 · Acorn London (325 Kennington Road)

Agent replied · 11 January 2025

Thank you Lorna for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Adam met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Charlie was a great help and kept us updated throughout the process. He was very professional at all times and knowledgeable on our purchase from start to end, which was really helpful for us as first time buyers. I would definitely recommend him to anyone. Thanks again Charlie :)

Athi · 26 October 2022 · Acorn London (321 Baring Road)

Agent replied · 25 October 2024

Thank you Athi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have had some pretty bad experiences with agents in London. Acorn were by far the most professional, helpful and most human agents I have ever dealt with. They were attentive, kind and speedy. When things got rough they put in extra time and care to rectify the situation. Many thanks :)

Margo · 24 October 2022 · Acorn London (325 Kennington Road)

Agent replied · 23 October 2024

Thank you Margo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Daisy · 29 August 2022 · Acorn London (29 Westow Street)

Agent replied · 28 August 2024

Thanks Daisy for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Marion · 29 August 2022 · Acorn London (29 Westow Street)

Agent replied · 28 August 2024

Thanks Marion for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Bella did an excellent job sorting out some problems with our property and liaised well with the tenants and contractors.

M · 28 August 2022 · Acorn London (29 Westow Street)

5/5

Google

Shaheen at Crystal Palace Acorn was very professional and responsive, answering our questions quickly! Would recommend.PositiveResponsiveness

Megan · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Megan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shaheen and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Aaron was incredibly responsive and helpful. A positive attitude and a lovely guy.PositiveResponsiveness, Professionalism

Mabli · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Mabli for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Aaron and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Harry did a great job helping me with the entire renting process. Highly recommend.

Coops · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Coops for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Fantastic experience. I just rent a flat with the Acorn Crystal Palace. Blake was amazing and very very helpful throughout this process. Thank you Blake.PositiveProfessionalism

Mirea · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you mirea for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

just had my completion day and gotta give a massive thank to Shaheen for being such a top estate agent always looking & pushing it through to get it all sorted from the get go. Would recommend them in a heartbeat!

Chris · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Chris for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Shaheen met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We were visited yesterday evening by Yusuf from Acorn Estates. Who was here to value our property. Yusuf was polite, informative and very proffessional as well as being pleasant company during the visit.

Amuda · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Amuda for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Yousef met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

From when I called acorn Emily answered she has been very helpful from the start, very friendly and quick with her responses. She made the whole moving process very smooth and stress free .

Sophia · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Sophia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Emily and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Received a great service from all at Acorn. Everyone was very helpful, polite and the service was seamless and fast. Thanks to Shaheen, Blake and the whole team.

Malika · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Malika for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our Shaheen, Blake and the Crystal Palace Team. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We used Luke to purchase our property and he was brilliant. Super consistent and clear communication and even helped push along our solicitors so we could exchange quickly.

Lydia · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Lydia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Luke and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I can honestly say that Blake Kingston at Acorn group really went that extra mile to get me my dream apartment. I’m over the moon with the expertise and personal touch that Blake provided! Thank you Blake and the team at Acorn

Greg · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Greg for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently purchased a flat advertised by Acorn. Very happy with their communication and responsiveness. In particular, Shaheen Rajabali is very responsive and also actioned outstanding items very quickly to push the sale through.

Livia · 28 August 2022 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you livia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shaheen and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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