5/5
Thank you so much for all Acorn team And special thanks For. Amir for your help and support
Agent replied · 10 June 2024
Thank you Roma, we are vey happy you were pleased with the service. Best wishes- Karen Hedges Acorn Customer Services

Trusted Agent profile
★★★★★
3,850 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,850 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
677
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
Thank you so much for all Acorn team And special thanks For. Amir for your help and support
Thank you Roma, we are vey happy you were pleased with the service. Best wishes- Karen Hedges Acorn Customer Services
5/5
Amir Khajedehi was great and helpful throughout the entire process of our house purchase.
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
Amelia was a great help with the sale of our property and could not recommend her and Acorn enough!
Courtneigh, we’re so happy to hear you had a good experience. See you soon!
1/5
I used them to buy a property which went through smoothly. I then decided to let via them aswell however they charge far too much money. Once I found out the actual figures I said I did not wish to proceed and they charged me a cancellation fee of £1100
Hi Amandip. I am pleased that you were happy with the service you received the property but sad to read your review as a landlord. I would point out that clause 26 of our Terms signed by you on 11th October not only clearly stated the fee you would be paying but also confirms that you would be liable for a fee if you withdrew from an agreement to let. I am sorry that you were unhappy to receive this invoice but the prospective tenants were equally disappointed to not be able to move into the home they had applied to rent. If I can help further, please do let me know. Thanks. Andrew Roberts - customerservices@acorngroup.co.uk
5/5
A really heartfelt thank you to Holly Field, who has been very positive and proactive in everything she did to assist us in our property purchase. While we were lacking direction and lacklustre interest by our conveyancing firm, Holly went above and beyond to assist us, chased outstanding issues promptly, and kept us updated on a very regular basis. Exceptional professionalism, thank you Holly!
Super! Thank you Nic for leaving such a lovely review for Holly. Best wishes- Karen Hedges- Acorn Customer Services
5/5
If you are thinking of selling your property I would definitely recommend using Acorn. Jo, Amir and Amy were so helpful from start to finish and nothing seemed too much trouble for them. They kept checking in throughout the process and made sure we were being kept up to date.
Thank you Elaine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe. Amir and Amy. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
I recently rented a house through Acorn Northumberland Heath Estate agents, I found Hayden very respectful, professional, very thorough, efficient and the whole process was very quick. I was updated every single step of the way, timely , very friendly team, all on the same page, very well organised, i couldn’t ask for a more friendly and efficient service.five stars for the management! Thank you!
Thank you so much Modupe for taking the time to post a 5 Star review for us, we really appreciate it! Kind regards Karen Hedges- Acorn Customer Services
5/5
Me and my husband recently bought a property with The Acorn Group, Northumberland Heath. Amir Khajedehi and Joe Buckle as well as the rest of the team were absolutely brilliant from start to finish and have done a wonderful job. We are very happy with the service they provided. Always kind, patient and willing to help. Amir kept us updated regarding the progress and quickly dealt with any issues that have risen throughout the transaction. Very professional and extremely responsive. I would highly recommend Amir and his team to anyone buying a property.
Thank you Soila for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
We couldn’t have asked for more from our estate agents. Right from the beginning, Amir and Joe were reliable and proactive in getting the sale through. They kept us up-to-date as things progressed and were always quick to respond to our emails. We would definitely recommend Acorn Northumberland Heath.
Thank you Siobhan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
It has been a 5-star journey with the Acorn Team in Northumberland Heath, Erith, Kent. Their impeccable customer service, advice, support, patience, knowledgeable expertise, diligence and friendliness has been outstanding throughout our Sale transaction with them. They managed our expectations with complete oversight from start to end and made the journey stress free, especially important being overseas. Both Joe Buckle and Amir Khajedehi at the Northumberland Heath branch, whom we dealt with were always on hand. They kept us updated on progress, quickly dealt with any issues, they were always very professional, and they went way above and beyond their process to ensure exchange and completion progress was kept at good pace. Especially their passion, work ethics and customer service of this quality are truly hard to beat. We owe them so much more than this review and we highly recommend using Acorn. Once again, thank you all ever so much.
Thank you Kim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from all at North Heath and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
I have just let my property through Acorns Northumberland Heath. The service was exceptional and I was guided throughout the process and kept well informed. Haydn was fantastic and always available to answer any questions I had and provide reassurance. I would 100% recommend Acorn Estate Agents to any Landlords looking to let and have their property managed.
Thank you Theresa, That's a lovely review, thank you for posting. Karen Hedges Acorn Customer Services
5/5
Would like to thank Dami Ajanuku for the honesty and professional standards he showed. A very welcoming individual with respect for my needs and a good sense of patience for all I wanted to know. I am Impressed I will say :)
Thank you Tomi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dami and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
Special thanks to Dammy,Jamal and the rest of the team at Acorn. Communication was great and info regarding viewings and feedback was good.Our move was reasonably smooth and have settled in to our new home exceptionally well
Thank you Mark for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Dammy, Jamal and their colleagues, but would love to know how we could … More
5/5
Had an excellent experience with our agent who brought us through our house sale from start to finish! Highly recommend!
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Jamal Wheelen was great, he helped progress me purchase and was very responsive throughout the process.
Thank you Asif for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamal and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Jamal was good to work with. Contactable and flexible. Made for a smooth transaction.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges- Acorn Customer Services
5/5
Thanks to Dammy for helping us get our first house purchase over the line - he made it all simple and managed the communication between buyer and seller really smoothly. Thanks!
Thank you Mike for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Outstanding work from Dammy and Brendan. I was in a very complicated situation, they helped brilliantly to sort things out, and to get my property sold.
Brilliant ! Thank you Guillaume for taking the time to post a 5 Star review, much appreciated. Karen Hedges-Acorn Customer Services
4/5
Acorn takes on your case as though it was their own personal one. Huge thanks to Dammy A who pushed for answers and I believe we would not have exchanged and completed if it wasn't for his consistant phone calls, emails etc Thank you Dammy
Thank you Nyahamia for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Dammy but would love to know how we could have achieved 5 stars! If … More
5/5
Dammy is a professional and conscientious agent who completed the sale on my property. He kept in regular contact with us and we never felt brushed off by him. I would recommend him as an estate agent. Thank you!
Thank you Francoise for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Dammy and Brendan got the property sold for the asking price very quickly. Helped the process along to exchange with timely interactions. Even though we had a few hurdles to jump along the way, we got to the finishing line without undue stress
Thank you Alan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Excellent level of service with a high level of communication. Jamal was very responsive throughout the process. I would not hesitate to recommend Acorn to anyone selling their house.
Thank you Richard for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamal and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Acorn provide Fantastic end-to-end service, and are really diligent agents who go the extra mile to communicate across the whole chain and really push things over the line. …
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Brendan and the team were agents for our recent sale and came recommended by a neighbour. We couldn't have been happier with the service, Brendan was personable and sensitive to our sale needs, but also firm when things needed moving along. Now we can happily move on with the next stage of our lives as a result, thank you!
Thank you Madeleine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.