★★★★★ 5/5
GoogleWe just completed and moved into our first property in Forest Hill and have been so impressed with Adam at Acorn Sydenham during the whole buying process. Adam was amazing from day one - arranging 5 viewings in an afternoon and even giving me a lift in between a couple of properties. He was friendly and amicable but also knowledgeable on the properties shown and if unaware of something, always jotted notes down to check and respond later. When we chose a favoured property he was very flexible when we wanted to arrange second and third viewings. Through the whole process he was always organised and very responsive, providing valuable guidance and advise where needed, communicating swiftly with the seller with any clarifications we needed. From initial interest all the way through to completion he really went above and beyond for us, making our buying experience very pleasant. Adam is a great ambassador for Acorn and we would now 100% recommend Acorn after the top notch service provided to us.
Colin · 13 June 2023 · Acorn London (278-280)
Agent replied · 12 June 2024
Much appreciated Colin, thank you for taking the time to post . Karen Hedges- Acorn Customer Services
★★★★★ 5/5
GoogleWe recently completed on our first property and were super happy with the buying experience that Adam provided. We really appreciated his softer, honest approach to dealing with us, as we had dealt with many pushy, unpleasant estate agents previously. Taylor in support was also great!
Eoin · 13 June 2023 · Acorn London (278-280)
Agent replied · 12 June 2024
Excellent! thank you so much for your kind words, great to hear and congrats on your new home ! Best wishes Karen Hedges Acorn Customer Services
★★★★★ 5/5
GoogleRating only, no written review.
Grigorii · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thanks Grigorii for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Donnie · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thanks Donnie for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Rupert · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thanks for the 5 star review. Karen Hedges - Customer Relations Manager
★★★★★ 5/5
GoogleVery good communication and kept me updated at every stage
Will · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThey worked very well within the agreed time frame and very clear in their communication.
Taiwo · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Taiwo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLeon was very helpful in our viewing.
2BX · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
We appreciate the review Thanks for taking the time and do please let us know if there is anything else we can help you with. Kind regards Karen Hedges Acorn Customer Services
★★★★★ 1/5
GoogleCustomer service no event 1 star I wish I can give them 0 star unhelpful staff and manager he is playing whit me and no help at all no communication at all
Addem · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Dear "DJ" . I think we have spoken directly about this and of course we are sorry by what has happened but ultimately, you were one of many people who had viewed the property and offered. Your offer was unfortunately not the highest and so our vendors chose another buyer. I appreciate that the communications could have been better and the staff have been spoken to about this. If you wish to discuss this further please emaii me please at andrew.roberts@acorngroup.co.uk . Thanks Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service from this group Acorn at Grove Park, so helpful and I feel that they go that extra mile to help
Bright · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLeon and his team were extremely knowledgeable, helpful and efficient. Many thanks for all your hard work.
Mike · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Mike for taking the time to post a 5 Star review for us. Best Wishes- Karen Hedges Acorn Customer Services
★★★★★ 5/5
GoogleProfessional and friendly service from start to finish in the sales process. Leon was a pleasure to deal with.
Wayne · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Wayne for your positive feedback. Much appreciated !
★★★★★ 5/5
GoogleGreat service, even though we didn't end up going for the property we saw, we had a great service throughout the booking and viewing process.
Lina · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Hi Lina, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!
★★★★★ 5/5
GoogleThe team at grove park were always on hand to advice and done a brilliant job selling my house would recommend them as they work hard tp get you the full value of your house
Meyrem · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Meyrem for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHelpful and friendly staff in branch, couldn’t recommend more as first time buyers. We want to thank you guys again for all the help! A true five star service
Thea · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Thea for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAmazing service from start to finish by Charlie at Acorns. I would highly recommend Acorn to family and friends. Thank you to all the staff.
Jess · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Jess for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCharlie was friendly and professional throughout the whole process. He Always available, helpful and honest, so grateful for his help and will definitely recommend. Thanks Charlie!
Qiaochen · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Qiaochen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat service and support from Acorn. Leon especially was proactive and really helpful in a difficult conveyencing process. Thank you so much for your help.
Nicola · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Hi there Nicola, your feedback is greatly appreciated, thanks for taking the time to post your comments. Best wishes Karen Hedges-Acorn Customer Services
★★★★★ 5/5
GoogleAlways good communication and very easy to deal with. Charlie was our man, and he surely has a great career ahead of him in the property business.
David · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat service and friendly staff. My agent, Grace assisted me to find the best place for the best price. Very responsive and responsible. Nice to have worked with her. 5 star service!
Hirushi · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Hirushi for leaving us a 5* review. We are really happy that you were pleased with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCharlie from Acorn who assisted me with the purchase was extremely patient, and always available to help. I had a great experience working with Acorn - I highly recommend them
Rohit · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Rohit for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI would like to thank Charlie and all the team at Acorn Grove Park branch for a wonderful and supportive experience selling my property. Great communication in all aspects of the process. Definitely would recommend this team, thank you
Donna · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Donna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGrace was really helpful in our flat search, always prompt to help, answering emails really quick. All refering process and receiving all documentation was nice and easy. Really recommend Acorn Grove Park agency :)
Natália · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Natália for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCharlie, your worth '100 STARS' if I could give them. You pulled all the stops out to market and sell my late mums home. Your lovely voice when you ansa the phone for Acorn and your friendly and helpful ways are great. Thank you so much . Jackie 🌻 …
Jackie · 13 June 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Jackie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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