Trusted Agent profile
★★★★★
3,851 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
678
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
GoogleAdam was really patient, professional and helpful in the sale of my flat. Nothing was a challenge to him and he provided valuable advice and suggestions throughout the process.
Thank you Mr Ashong, thats a great review, much appreciated-Karen Hedges Acorn Customer services
4/5
GoogleWe were looking to purchase our first property, working with Nellie at Acorn. We found Nellie to be very friendly and helpful, and felt she was fully engaged in the process. Would definitely recommend.
Thank you Anthony for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThe last 9months trying to sell our house and buy a new property have been stressful to say the least, after losing our firsts buyers Nelly took over the sale of our house, since then there have been many more hurdles, dealing with incompetent solicitors being the most stressful. Nelly has been brilliant from the beginning taking on as much as she can to alleviate the stress from us and going above and beyond to get us to exchange. Thank you Nelly! Heather & Reece
Thank you Heather for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAdam handled the purchase of our new flat, he was supportive and helpful through out the process. I would happily use Acorn again in the future.
Thank you Charlotte, we appreciate the 5 Star review. kind regards. Karen Hedges -Acorn Customer Services
5/5
GoogleBlake was a star today when I visited the office. Concerned that I would miss the chance to view a particular flat, he managed to sort a viewing for me straightaway and I saw the property 15 minutes later. Super friendly staff too, including Maisey. Cheers!
Lovely, Thank you for leaving a great review Jessica, much appreciated. Karen Hedges- Acorn Customer Services
5/5
GoogleVery patient prolonged negotiations, due to delays on legal side. Found several potential buyers and liaised between all parties to achieve a successful sale. Kept contact with me to help follow the legal complexities. Well done Adam and the rest of the Acorn team.
Thank you Tim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
GoogleAdam is the most thoughtful, thorough estate agent we've met. Knew the property and the owner's story in great depth and helped us imagine ourselves in the home.
Thank you Tom, that is really nice to hear. Karen Hedges- Acorn Customer Services
5/5
GoogleBrendan was able to assure our buyer that the sale would still complete despite the time required to obtain a lease extension and to find a suitable property to move to. This allowed the sale to eventually proceed. Had good knowledge of the local market and was quickly able to locate a suitable buyer when a previous sale fell through.
Thank you Tim, we are really pleased you were happy with our service. Best regards- Karen Hedges Acorn Customer Services
5/5
GoogleI have been dealing with Acorn Estate Agents in Sydenham, specifically with Nellie Fantham. I am pleased to say that the service I have received from her has been excellent. She has managed to deal with my enquiries in a most friendly and professional manor. She is a great credit to the company. Regards, Peter Blake
Thank you Michael for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe had the pleasure of dealing with Adam Priscak whilst searching for a property. Adam was extremely helpful and knowledgeable. Although we ultimately didn’t purchase through Acorn, our experience was still fantastic. Thank you!
Thank you Kate for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAdam has been amazing at helping us find the right property. We’re still on the hunt for the right flat but he’s been super proactive at finding us a flat. He’s always sending us new options, attending evening viewings for us as we can’t do day times. Definitely one of the best agents we’ve been working with!
Thank you Shannon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI would just like to thank the agent Nellie Fantham for her help in registering my interest to purchase a property. Nellie was thorough in working out my requirements. She was prompt and reliable in returning calls and sending information to me. She is professional whilst showing the perfect balance of friendliness and approachability to help a client make a decision on house purchase.
Thank you Nicola for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe loved working with Nellie at Acorn. Very professional and personable. She always took the time to listen to our feedback and took on board our need to help us find the perfect home. High recommended.
Thank you Griff for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nellie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GooglePolite , professional, very informative and provide nothing but the best service. From the very start until the end , details were full of clarity. Festina was always quick in her response. Blake very patient during my many questions and had all the time to reply throughout the day. We felt understood and was supportive all the way through. Excellent services and will highly recommended.
Glad to learn your experience was a positive one. Thank you so much for posting! Karen Hedges-Acorn Customer Services
5/5
GoogleReally appreciate all of Acorn's help throughout the buying process. Adam and Taylor were amazing and managed to get us over the line before Christmas. Couldn't be happier - thank you again!
Thank you Jetta for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Taylor and hope you have a great Christmas in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI have only good things to say about the team at Acorn in Sydenham. We had a situation which was unexpected and the team couldn't be more helpful and supportive going the extra mile to make sure everything was OK. I would heartily recommend them as great agents.
Dear Shelley, Thanks for writing this review. It is really helpful to us as a business. Kind regards- Karen Hedges Acorn Customer Services
5/5
GoogleExcellent service and it was a pleasure to work with Adam throughout. Adam was professional, knowledgeable and helpful during our purchase and was always on hand to answer questions. Would have no hesitation in recommending Acorn as a result, and would use them again.
Thank you Nick, thats a great review for Adam and the Team and much appreciated! Kind regards- Karen Hedges Acorn Customer Services
5/5
GoogleI moved into my brand new place a week ago and couldn't be happier with the help I saw from Acorn - and Adam Priscak in particular - along every step of the process. Adam approaches his work with grit, patience, and warm professionalism. He went above and beyond to address any concern I had - even though I badgered him on a daily basis. He didn't make me feel like yet another property buyer. He made me feel like a friend.
Thank you Yann, a lovely review. Most appreciated. Karen Hedges- Acorn Customer Services
5/5
GoogleReally pleased with our recent dealings with Acorns Sydenham. Nellie was the agent who did the viewing on a property I was interested in and was so accomodating that she made time for my husband to see it late in the day on the same day. After this she's been looking out for properties suited to us given our criteria. The office is also responsive and friendly whenever I call and quick to respond to queries. As a first time home buyer I've had to go around a few agents so far and Acorns Sydenham, particularly Nellie, have outshone the rest. Thank you for your services!
Thank you Aisha for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAcorn Sydenham has just found me a great tenant, quickly, efficiently, also totally supportive with all required paperwork. Well done Blake. (We have been using Acorn for many years, as a landlord it is very important to trust the agent who is working on your behalf) ND
Thank you Norman. we are really pleased that you have taken the time to post a review for us, its really appreciated !! Kind regards- Karen Hedges- Acorn Customer Service
5/5
GoogleA massive thank you to Festina, Grace & Martin at Acorn, Grove Park and head office. Brilliant team of people who helped us get where we needed to be in a week! Thank you for the phone calls/emails on move in day, we appreciated that personal touch so much and for all your hard work. You deserve recognition for your excellent service.
ah, thank you Deb.. thats great .. we appreciate the review . Best wishes Karen Hedges Acorn Customer Services
5/5
GoogleI’m very pleased with Taylor Moutarde and team at Acorn Sydenham. He and team kept to their word of selling my property in a difficult market condition. Through the entire sales process he followed up regularly and went out of his way to make sure all was completed with the sale, including helping getting a removal agency for cleaning out the house.
Thank you Rohan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe had an excellent experience with Adam at Acorn Sydenham. He was super responsive, approachable, and helpful at all times. As first time buyers we really appreciated his guidance as well as his persistence to get the sale over the line in time for us. Thanks Adam, If we ever decide sell, we’ll be in touch.
Thank you David for such a great review. I will be sure to pass that on ! Kind regards- Karen Hedges- Acorn Customer Services
5/5
GoogleAcorn Sydenham were great throughout my sale. I couldn’t recommend Adam at Acorn more. He was reliable, responsive and completely supportive. As a first time buyer he patiently explained anything I didn’t understand. It was great to feel like I had an ally when the solicitors were dropping the ball and not getting back to me. Adam went above and beyond to make sure that the sale kept moving and that I was happy. Thanks again!
Thank you Freya, that's very kind of you to leave such a favourable review. It is really welcomed ! If there is anything further we can do to assist, please do get in contact. Kind regards - Karen Hedges Adorn Customer Services
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
