Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,851 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

678

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

I was initally reluctant to post a review, not because Acorn were poor, but the opposite. The team at Acorn blew all the competition out of the water. They are a relatively small team, but really know their stuff and run a really professional organisation. We sold our buy to let portfolio with them, on each occasion we achieved a really good to excellent price.The team were contactable, and always returned calls. We were kept up to date on progress at all times. I cannot recommend them highly enough.

Shobhna · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Dear Shobhna, Thank you so much for such a positive review, your comments are welcomed. If there is anything else we can help you with, please do get in touch! Best Wishes-Karen Hedges- Acorn Customer Service

5/5

Google

Acorn were a fantastic estate agent. As first time buyers, they really helped us through the process. Their viewings were thorough, detailed, and instructive. They spent the time explaining how to proceed with the purchase, and when it came to making an offer they kept us up to date on competing offers. After the offer was accepted, they gave recommendations on solicitors and insurance, and kept us informed regarding the sale. They were also really helpful in moving the paperwork along. We are thrilled to have now purchased our first home and would recommend Acorn as an estates to anyone. Overall- we felt that Acorn were honest, and their primary aim was to help the vendor sell the property to the right people. They didn't pressure us, or mislead us, and we were able to complete just over 3 months after we first viewed. A big thanks to Beth and Stuart, for getting us over the line and being a big help along the way.

Natalie · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Natalie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and Stuart. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Beth and Stuart were excellent - knowledgeable, helpful and straight forward to deal with. They kept going when the first purchaser for our house fell through and got us a great price in the end. Really easy to get hold of and always followed through with what they promised to do. Very much recommended.

Karen · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

We thoroughly recommend Acorn Estate Agents they were so helpful and professional. Beth and Stuart are amazing people to work with guiding us all the way through the process of buying and selling. Top class service! Christine and Jerry

Christine · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

Beth and Stuart at Acorn Estate Agents in London Bridge more than exceeded my expectations. I really appreciated their sound advice throughout the process, but most importantly, communication with them was always a pleasure. One of the things I was looking for in an estate agent was a sense of consistency and continuity; I always felt that they both knew exactly what was going on with my sale, and that they were genuinely committed to selling my property. They would always call back as soon as they could, and kept me informed of progress every step of the way. I can highly recommend their services.

Sarah · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Sarah for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth and Stuart and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I just wanted to take the time to leave a glowing review for the agents at Acorn. Throughout the process they were always on call, helpful even through this tough market and honest in their expectations. I was with a few agents but quickly found that Acorn were the ones that were actually taking the time to help and I didn't feel like I was just one of a pile of listings like I did with the others. Throughout the sale they were in contact with myself and the buyer at all times and everything went through seamlessly and I felt happy that they found someone who was going to look after and enjoy the place as much as I did. Two thumbs up and plenty of gold stars for Acorn.

Jonny · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Jonny for taking the time to leave such a positive review, we are thankful ! Best wishes-Karen Hedges- Acorn Customer Services

5/5

Google

We had a really positive experience with Acorn Lettings, and Beth Roberts in particular, who listed and sold our property. Despite it being a tough market at the time of our listing and sale, Beth and Acorn were supportive and positive, despite the up-and-down interest in our property. The frequent contact and personal touches were much appreciated, and Acorn went above and beyond in assisting us at every stage. We would really recommend them!

Charles · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

Beth and Stuart at Acorn are great! They helped my close on my first flat and I couldn’t be happier and highly recommend them. As a first time buyer there’s a lot to deal with, so working with someone that actually put the extra effort was really helpful. They were professional, accommodating and knowledgeable.

Ana · 13 June 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Ana for your kind words, we really appreciate you taking the time to post a review. Best wishes Karen Hedges- Acorn Customer Services

1/5

Google

Rating only, no written review.

L · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Dear Lizette. I am sorry to hear about the service you have received and have responded to the issues raised direct with you. If I can help further please let me know. Thank you. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Grenville · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thanks Grenville for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Great experience working with Nellie

Max · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Max for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Easy to contact. Very helpful.

Tenty · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

Fantastic service from Adam, who was informative, friendly and honest. Thanks for your help.

Oliver · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Oliver for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Thank you to Billy for his efforts with the house viewings and thank you to Brendan for his support.

Francoise · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Francoise for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Billy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Festina has been a pleasure to work with and always brings a generous smile with her. Thank you!

Betty · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Betty for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Festina met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would like to thank Daniel from the bottom of my heart for the impeccable service he provided us. I am very pleased with his services 😍. I recomment him. Thanks Again Daniel. 😁 …

Anna · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you αννα σαλ for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I was moved into my new place by Daniel who was very helpful and has offered great service through out the process. He has continued to be very helpful since our move in also.

Jamie · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Jamie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Henry was greats super patient and honest! Would recommend him to sell my house and buy one from him!

Ellie · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Ellie, thats kind of you to review us in such a positive way ! Best wishes Karen Hedges Acorn Customer Services

5/5

Google

We’ve had a wonderful experience so far with Festina. She is a very warm, professional and always prompt with her communication. Thank you Acorn

Christopher · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Christopher for leaving us a 5* review. We are really happy that you were pleased with the service you received from Festina and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Billy Deverson is an excellent Estate agent and ensured the sale of our home went smoothly. He continued to follow up the sale right upto completion and I highly recommend him

Darren · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Darren for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Billy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Taylor and his team recently handled the sale of my flat. They were highly professional and competent to deal with and I would have no hesitation in recommending him when choosing an agent.

David · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you David for posting such a wonderful review for Taylor and the Team at Sydenham! We are delighted you were happy with the service your received. I will be sure to pass on your comments. Best Wishes Karen Hedges- Acorn Customer Services

5/5

Google

Adam P was super friendly and helpful. He really listened to me and was very communicative. Honestly the best estate agent I have ever dealt with!

Yasmine · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Yasmine for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam P and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Blake Kingston is the guy you want when you need help. There was a tenant leaving who incurred a debt with EDF and EDF disconnected the gas supply to the property. It proved almost impossible to get it reconnected - hours of phone calls, e-mails and messages over three weeks did not work. (Avoid EDF if you can). Blake provided an enormous help and managed what I was unable to achieve. He also provided competent advice and help with several other issues - I cannot praise him high enough!

Peter · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Peter for a wonderful review, we are delighted you were pleased! Karen Hedges- Acorn Customer Services

5/5

Google

Hello, We are very happy with all the help and patience we recieved through the whole process from Acorn limited. Specially Festina Gashi and Victoria Byiers what an amazing team. Thank you for all the effort and your time dealing with us. Kind regards Santiago and Piotr 12 Tummons Gardens

Santiago · 13 June 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you both for a lovely review. We really appreciate your kind words !! Karen Hedges Acorn Customer Services

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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