5/5
Godefroy made sure our purchase went ahead, and he went above and beyond to make it happen.
Agent replied · 17 June 2024
Thanks so much! I will pass that on. We are delighted you are happy. Kind regards Karen Hedges- Acorn Customer Services

Trusted Agent profile
★★★★★
3,851 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
678
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
Godefroy made sure our purchase went ahead, and he went above and beyond to make it happen.
Thanks so much! I will pass that on. We are delighted you are happy. Kind regards Karen Hedges- Acorn Customer Services
5/5
Thank you Godefroy for the excellent service we have received in selling our property - very responsive and helpful. A great service - well done!PositiveResponsiveness, Professionalism
Thank you Mark for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Great service from acorn. They were responsive and flexible when organising subsequent viewings. Thanks team!
Thank you Julia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
Many thanks to Josh & Suzzannah, who were extremely helpful with my recent property search, as well as very patiently listening at times!
5/5
Great agency who helped us move into our first home! Would definitely recommend!
Thank you Beth for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Incredible service from Godefroy from start to finish. We had tons of questions and he was happy to help with all of them. Highly recommend.
Thank you Harry for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Excellent service from Godefroy and Taylor. They were proactive, energetic, and worked hard to resolve difficulties as they emerged. Would recommend to anyone in the future!
Thank you Nicholas for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and Taylor. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
William was very helpful chasing up any queries we had about the property and was very communicative throughout the whole process. Made everything a breeze
So nice to hear. Thanks for your kind words ! Best wishes Acorn Customer Services
5/5
Purchased a flat through Acorn Camberwell and was a hassle free process. Godefroy in particular was very helpful - I highly recommend.
Thank you Conor for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Godefroy was really fantastic and very helpful throughout the buying process. Godefroy was always available to answer any questions I had and had great insight into the flat and the local area.
Thank you Evie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Godefroy Herissay was absolutely brilliant at helping with a difficult, stressful, purchase. He was there throughout, always reassuring and trying to find solutions. Thank you for a great service Godefroy!
Thank you Oscar for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
I was in communication with Nyree Dixon, I called on a Saturday and explained my situation which was im a recently separated single father to a five year old and me and my daughter needed a flat to move into asap. Nyree was great in the support she gave and I felt she went above and beyond to help us.
Thank you Hannan for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nyree met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Great work from the team on two property purchases. Helped navigate the ups and downs of the process in a professional manner. Special thanks to Godefroy and Jack.
Super ! Thank you Berhe for a great review. I will be sure to pass on your kind words to the team. Best Wishes Karen Hedges Acorn Customer Services
5/5
I had a great experience with Acorn Camberwell for the flat purchase. Godefroy has been very helpful throughout the whole process.
Thank you Dawid for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
A huge shout-out to Godefroy Herissay for being such a help in my search for a new home. He's been absolutely great to deal with, very quick to get answers to all my questions and a really delightful guy to chat to. Can't recommend him highly enough.
Thank you Leah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
All the Acorn team guided us during the buying process. We are very thankful with Godefroy, he kept us informed and supported us at every stage of the process.
Brilliant, thank you Ana, I will pass that on to the Team ! Kind regards-Karen Hedges- Acorn Customer Services
5/5
Godefroy was extremely helpful and diligent throughout the process. We had a few setbacks and delays which were dealt with efficiently and Godefroy was a big part in helping us hit a tight deadline. Highly recommended.
Thank you Blake for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
3/5
A solid estate agent. They know the SE London area well and the fact they can utilise their customer base across their branches is a positive. Initially very eager to get the flat on the market and take our business; very confident of a quick sale and their ad was very professional. But when viewings failed to convert into offers for the first couple of months, updates were infrequently offered despite constant chasing. That said, once an offer did materialise our account manager Leon, personable and happy to assist where possible, was very good in handling the process on our behalf.
Thanks Adam for the review. Really grateful for your feedback which I will discuss with the branch. Happy that Leon looked after you in the end though. All the best. Andrew Roberts - Customer Relations Manager - The Acorn Group
5/5
Godefroy & Jack were extremely helpful throughout the sales process, handling a variety of complications that came up effectively and quickly. I would certainly use Acorn's services again.
Thank you Richard. That's a great review for the Camberwell Team, thank you so much ! Karen Hedges- Acorn Customer Services
5/5
Godefroy was first class from start to finish on what was a very, very complex and drawn out sale. Collaborative and empathetic, he was a reassuring presence throughout and worked hard to get the sale done. Would highly recommend.
Thank you David for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
The absolute best I could ask for. Godefroy was my main contact and was amazing, from viewings all the way to completion each part of the process was driven professionally (and friendly!). The best agency in the area.
Thank you Alex! I will definitely pass this on to Godefroy and the Team. Kind regards-Karen Hedges-Acorn Customer Services
5/5
Godefroy has been exceptionally helpful through out the process, we would have really struggled if we didn't have Godefroy and the team being so attentive and knowledgeable over the past months! Highly recommend Acorn Estate Agents.
Thank you Bobby for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
I received absolutely fantastic service from Godefroy Herissay and the rest of the team at Acorn, who were always on hand to deal with all the steps necessary to sell my flat. Highly recommended.
Thank you Andrew, that is very kind of you to say so.. I will pass it on! Kind regards- Karen Hedges Acorn Customer services
5/5
5 star service from selling to letting. It has been great working with Godefroy on the sale of our flat, and Josh has gone above and beyond in order to secure us a letting after we exchange. Would 100% recommend.
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thank you Karen Hedges Acorn Customer Services
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.