★★★★★ 5/5
GoogleAcorn has been super helpful and professional with their service. They are proactive, punctual and reliable. Mauricio is such a pleasure to work with and delivers his work well.
Kulley · 18 July 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Thanks - Customer Services
★★★★★ 5/5
GoogleAcorn supported me with the rental of my property for 15 years; when it came to selling I couldn’t have been more happy with the support and advice from Stuart and Beth, it was a tricky time to sell and their good judgement and professionalism saw it through to completion successfully, it was a pleasure to work with them.
Sally · 18 July 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you Sally for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stuart and Beth. If we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleAfter a very disapointing start with a large rival agency, Acorn renewed my faith in the industry. BETH and the team showed humanity, honesty, integrity and totaly empathy for our situation and needs. From start to finish we have been kept informed and given detailed and practical feedback on viewings and market stratergy. Beth negotiated a fair price in a difficult market and we felt that she acted in our interest as well as the buyer. Beth has expedited the sales process and been on the ball at every step of the way. The service from Acorn has been above and beyond what we expected and I dont hesitate to recomend them.
Lucy · 18 July 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Hi Lucy, thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let us know. Thanks. Customer Services.
★★★★★ 5/5
GoogleFrom day one on, thanks to Acorn's real estate agent Mauricio Sanchez, it's been an exceptionally smooth and reliable process, from swiftly finding the right property, viewing it, and communicating between the landlord and me until completing all formalities to rent the property. It's been an enjoyable experience leading to perfect results. Thank you, Mr Sanchez.
Murat · 18 July 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you Murat for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleI have high respect for Mauricio Sanchez, one of the Acorn estate agent stuff. When I approached the company for letting my flat. He was very professional, explained every details of the situation above all he came to view my flat on Bank holiday because I said to him it was my only day off. This made me to decide to give my flat to your company to get me tenant.
Throughout the process, he was excellent , professional and trustworthy.
He is a big asset to your company.
Thank you
Mr Yohannes
Woldesellasie · 18 July 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Hi Mr Yohannes, thank you so much for the review. we are so pleased you were happy with your experience, and the service Mauricio provided! If we can help with anything further please get in touch. Thanks Customer services
★★★★★ 5/5
GoogleIt was a pleasure dealing with Beth at Acorn. She was always available through-out the process. And while it was stressful for other reasons, dealing with Beth always negated that stress. Any questions I had, I got the answer within the hour, and it was obvious she had a great relationship with the sellers.
I would most certainly recommend her and Acorn. And should I come to sell I would be in touch in a heartbeat. But I do love my new home, so that won't be for a while.
Anita · 18 July 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Hello Anita, thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services.
★★★★★ 5/5
GoogleAs a first time buyer, I've been pleasantly surprised at how smooth and straightforward Beth at Acorn has made the process. From the first viewing to clear, timely communication and acting as a helpful and positive liaison with the seller, Beth has gone above and beyond to get information as needed, negotiate compromises, and nudge when things need doing to a deadline. I'd highly recommend Acorn as a result.
Caroline · 18 July 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleShe’s been amazing, managed to move in quicker than I thought. Thank you
Natseleen · 18 July 2023 · Acorn London (278-280)
Agent replied · 12 June 2024
Thank you Natseleen. I will pass on your comments to Festina and the Team!
★★★★★ 5/5
GoogleGreat experience from the first showing of the property we purchased. The team were always there to help with questions and recommendations. Chasing on our behalf when necessary. Would recommend buying through this team if you can!
Alexander · 18 July 2023 · Acorn London (278-280)
Agent replied · 12 June 2024
Thank you Alexander for leaving us a 5* review. We are really happy that you were pleased with the service you received! Thank you again! Customer Services
★★★★★ 5/5
GoogleExcellent service. A very smooth purchase. Kept me well informed & educated throughout. Proactive at all times. Particular shout out to Charlie who supported us - he’s an absolute credit to Acorn! Superstar sales agent.
Darrell · 18 July 2023 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! - Customer Services
★★★★★ 5/5
GoogleJacqueline incredibly helpful from start to finish!! Thanks for the support
Tristan · 16 July 2023 · Acorn Dartford
Agent replied · 10 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jacqueline and if we can help further please do let me know. Thanks. Customer Services
★★★★★ 5/5
GoogleJacqueline was always willing to help, she was friendly, courteous, went out if her way to help and not pushy in any way.
Emma · 16 July 2023 · Acorn Dartford
Agent replied · 10 June 2024
Emma, we’re so happy to hear you had a good experience. Thank you for taking the time to review. Best wishes Acorn Customer Services
★★★★★ 5/5
GoogleJacqueline Bissett is the best estate agent I have ever dealt with I have bought many properties from various estate agents Jacqueline was very knowledgeable and well presented she even call me back outside of office hours she even gave me a contact in Catford acorn office as I was selling 4 flats in that area but Robinson and Jackson had listed them for over 6 Months with none of the sales going through I put acon as joint agent and acon sold them all Jacqueline even chased up the agents for me when flat 3 took longer to go through when I start buying again next year I will be contacting her as she is an asset to acorn and I would highly recommend her
Ricky · 16 July 2023 · Acorn Dartford
Agent replied · 10 June 2024
Thank you Ricky for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacquie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorns dealt very professionally with the sale of my property. Obtained the full asking price and kept me informed at all times throughout the sale. Can highly recommend Acorns.
Jackie · 16 July 2023 · Acorn Dartford
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and congrats on the sale ! Best wishes Acorn Customer Services
★★★★★ 5/5
GoogleI rarely do online reviews but on this occasion felt I must . Acorn you have an absolute diamond in Jackie Bissett. Jackie thank you for your tireless, monumental effort finding me and my girlfriend our dream home. You have the patience of a saint dealing as I am sure we were hard work wanting everything to be just perfect. If you were frustrated showing us around the tenth property you didn’t show it and were as enthusiastic and charming as if it was the first . Thank you for persevering with us - we got there in the end and will always be grateful. Andy + Katie
Andy · 16 July 2023 · Acorn Dartford
Agent replied · 10 June 2024
Thank you Andy for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jackie and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleWe were in a tight spot after attempting to sell our house privately, with the short chain on the brink of collapse. Thankfully, we made the decision to turn to Acorn for assistance, and that's when Amelia Giles came to our rescue.
We were amazed by Amelia's prompt response as she arrived at our house the very next day. She wasted no time in taking high-quality photos, organising viewings, and attracting offers. Within just two weeks of reaching out to her, we had multiple offers on the table. It was truly impressive.
Throughout the entire process, Amelia remained proactive and took charge. She consistently followed up with all three solicitors involved in the chain, ensuring that everything was progressing smoothly. Her dedication and attentiveness were truly commendable.
While it is true that using Acorn incurred a fee we would have avoided had we continued with our private sale, we firmly believe that our house would not have sold if it weren't for Acorn and, in particular, Amelia's exceptional services. The money we spent on their assistance was undoubtedly well worth it.
We highly recommend Acorn, and if you're lucky enough to work with Amelia Giles, you can rest assured that your home sale is in capable hands. Thank you, Acorn, and a special thank you to Amelia for saving our home sale and making the entire process hassle-free!
Eamon · 15 July 2023 · Acorn Erith
Agent replied · 10 June 2024
Thank you Eamon for taking the time to provide us with a comprehensive review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Peter · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you Peter for your 5 Star review ! If we can help in any other way, please get in touch.
Best wishes- Karen Hedges- Acorn Customer service
★★★★★ 5/5
GoogleRating only, no written review.
Jose · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thanks for the 5 star review. Karen Hedges - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Irina · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thanks for the 5 star review. Much appreciated ! Karen Hedges- Customer Relations Manager
★★★★★ 5/5
GoogleVery good service, thank you for helping me find my new home, you are very good, thank you
El · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you so much ! Congratulations on you New Home. Kind regards Karen Hedges- Acorn Customer Services
★★★★★ 5/5
GoogleCame to ask for bedroom apartment to rent around the area, Nyreen Dixon was so helpful she showed us different flats and walked us through the details, which not many people do. We are so thankful for her help and time. Will definitely advise you to go there and ask for her help.
If you are looking for apartments I recommend coming to this branch and asking for Nyreen, she has helped us a lot in the search for apartments, she has taken the time to look for the apartments and explain things to us. Very friendly in every way.
Thank you Nyreen for your help! 😊
Nathalie · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you Nathalie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nyree and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI've been in the Office with Nyree Dixon and she was really helpful and gave a lot of information.She is really kind and amazing worker who was always Happy to help through all our needs.
Thank you Nyree you were really Amazing.
Today we were in the office with Nyree Dixon and she has been very helpful and has given us a lot of information. She was a very hard-working and friendly girl and was always happy to help us.
Thanks Nyree, you were great.
Maria · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you Maria for leaving us a 5* review. We are really happy that you were pleased with the service you received and from Nyree and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleBeware 🐟 fishy tactics at Acorn Denmark hill …
Just · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
I am curious Cheryl. Can you tell me why? Thanks. Andrew Roberts - Customer Relations andrew.roberts@acorngroup.co.uk
★★★★★ 5/5
GoogleReally helpful team. Would recommend.
Josh · 18 June 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you Josh for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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