Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

Wonderful service from Andrew and his team at Acorn. For various reasons beyond anyone's control, we had what turned out to be a particularly tricky sale and purchase. Acorn Forest Hill acted as agents for our sale and I really wish they had been the agents on our onward purchase too. The contrast between the 2 agents was like night and day. Andrew really pushed to make the transaction happen, when it looked like it was about to fall apart. 100% recommend

Neil · 27 August 2023 · Acorn London (58 Road)

Agent replied · 26 August 2024

Thank you Mr Walsh for such a great review, I will be sure to pass on! Kind regards-Karen Hedges- Acorn Customer Services

5/5

Google

Working with Andrew and Acorn has been a pleasure. He's been actively involved in the entire process making sure all deadlines are met and that any set backs get resolved as quick as possible. He was always there to support with answering any questions I had and provided regular updates. It was definitely great working with him

Stoyan · 27 August 2023 · Acorn London (58 Road)

Agent replied · 26 August 2024

Thank you, Stoyan, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

Purchased a flat through Acorn in February 2023. Andrew Castle took us through the whole process with patience and diligence from the first viewing right down to completion. He made it very easy for us to reach out with any questions and always did his best to reply as soon as possible. In general he did an incredible job of putting us at ease and supporting us during the purchase! Would definitely recommend Andrew to anyone who is up for the daunting task of getting a house/flat.

Aleksandar · 27 August 2023 · Acorn London (58 Road)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

4/5

Google

We went with Acorn to sell our home due to their honest manner and realistic approach. We weren't let down on this as we trusted them throughout. Our only minor criticism was a lack of consistency across viewer feedback from different offices (some were thorough, which helped manage our expectations, and others were minimal or not given, which was frustrating). Overall though, the whole experience was very positive and would recommend Andrew and the team at Acorn.

Dan · 27 August 2023 · Acorn London (58 Road)

5/5

Google

Kevin and all the team at Acorn were fantastic from start to finish. Highly recommend.

Michael · 27 August 2023 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Catford team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Had a great experience with Max. Even though we didn't end up buying Max was very helpful.

Justin · 27 August 2023 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Justin, we appreciate you taking the time to post ! Kind regards Karen Hedges Acorn Customer Services

4/5

Google

We just wanted to say thank you to Max Smith for all your support. It was a very bumpy process on the way, however with your hard work we have done the house exchange now, and nearly on our way to our new home. Sorry for being pain at times and we know that, it wasn't your fault. Thank you again and you are a great assistant manager to the Acorn group.

Gowry · 27 August 2023 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you , thats great we are so pleased you were happy with the service. I will pass on to Max and the team ! Karen Hedges Acorn Customer Services

5/5

Google

Lilia in the Catford office was WONDERFUL - super fast, incredibly kind and pleasant, and went out of her way to make things easy and sort out the flat for us. Also the process from deposit to referencing was the easiest I've experienced. I couldn't recommend Lilia or the office more!

Natalie · 27 August 2023 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you, Natalie, for taking the time to share your wonderful experience with Lilia in our Catford office! We're thrilled to hear that she provided excellent service and made the process easy for you. We'll be sure to pass along your kind words to her. Thank you for recommending us!

5/5

Google

Switched to Acorn after working with another agent for some time that wasn't getting me anywhere with my flat sale, and it was like night and day. Proactive, communicative, much much higher cadence of viewings than I had before. They also have a fair and simple fee structure. Max Smith was my main agent and he was excellent to collaborate with, but everyone I liaised with at the office was very helpful and 'on it'. Would definitely recommend.

Sam · 27 August 2023 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Sam for the feedback and 5 Star review, we really appreciate!Kind regards- Karen Hedges- Acorn Customer Services

5/5

Google

As a first time buyer I was very green in the process of buying a place and found Kevin - the agent who I originally viewed another property with to be so down to earth and easy going. After a disappointing viewing at a different property, he recommended another that the agency had on their books and we arranged a viewing for the following week. Kevin offered advice and answered questions about the property - getting answers from the vendor and telephoning me back within the hour to ensure the opportunity remained fresh and all parties kept up to speed. Kevin reached out to advise he was moving on to another role but I'm so pleased he helped me through the start of the process and managed my offer, a true gent. The process continued and went without hitch. On the day of completion I picked up the keys from the Acorn office. Once I got to the property I had some concerns and sent an email to the agency that evening. First thing the next day, Richard the agency director was on the phone to me and genuinely wanted to help resolve each of them. Estate agents get a bad rep as they're "just looking for a sale", but Richard's attitude and energy couldn't have been further from the truth. My concerns were remedied and furthermore, knowing I can reach out to the agency to ask for dependable local trades people they can recommend only further emphasises what a solid service they offer for those who have bought locally. All in all, a great experience for a somewhat nervous and bit clueless first time buyer. When it comes time to sell, I wouldn't hesitate in considering Acorn as the listing agent.

Brennan · 27 August 2023 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Brennan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Richard and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent from start to finish. Fantastic support from Adam & Sophie through the entire sale process. Highly recommend!!

Al · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Al for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

Acorn and Sophie in particular were incredibly responsive and helpful as we bought our first flat in the area.

Jack · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Good morning Jack, thank you very much for your review. Karen Hedges- Acorn Customer Services

5/5

Google

Great experience with Acorn. We recently purchased our first home and Bruno was super helpful and guided us through the process

Thomas · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Thomas. We appreciate the review. Best Wishes Acorn Customer Services

5/5

Google

Adam and Sophie are great estate agents - not only do they know how to sell a property, but they also know how to get a transaction over the line and to completion. Super impressed.

Keith · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Keith for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Sophie. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The agents are dedicated, professional, and organised. Damian was fantastic, he helped us with everything. Great service!

Jackson · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Customer Services

5/5

Google

Very happy with the service from Acorn. Damian has been one the best agents and he’s helped me from the start to the end of this process and everything went smoothly.

Sruthi · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Brilliant! Thank you so much . Best Wishes Acorn Customer Services

5/5

Google

We worked with Godefroy, who was extremely helpful and professional throughout the whole process. We found all of dealings with Acorn timely and informative and I would recommend their services to anyone.

Nathan · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you, Nathan, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer Services

5/5

Google

Damian was exceptionally helpful. As a new landlord, he explained all moving parts in detail and helped navigate all steps in the process ensuring a smooth tenancy.

Priyanka · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Priyanka. We appreciate you taking the time to review our services. Kind regards Karen Hedges Acorn Customer Services

5/5

Google

Happy with the service from Acorn. Damian has been looking after the lettings side for my property for the past few years and has always been efficient, courteous and effective

Manpreet · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Purchased a property advertised by Acorn Kennington - team were great. Easy viewing and offer process and felt managed as a buyer through the process! Will be using them for my next purchase/sale!

Ross · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Ross for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had a very difficult sale process absolutely turned around by ACORN Kennington. The staff were extremely responsive, efficient with their work and determined to advocate on my behalf as a seller. I couldn't recommend them highly enough. Thank you Adam and the ACORN Kennington team!

Jack · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thanks for taking time out of your day to review us. We will share this with the team! Karen Hedges- Acorn Customer Services

5/5

Google

I've worked in the service industry for years in my early career and you know when you're in comfortable, safe and expert hands. You have that with Adam and his team. From start to finish Adam at Acorn has been a consumate professional going above and beyond on any of our requests in a way that helps every party. We couldn't recommend him and the team enough. Particularly when you learn how other Estate Agents are - this team are magnificent.

Caner · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Caner for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Just let an apartment from acorn group in London. Damian is very professional agent. He was kind enough to help us throughout the whole process to make sure we have a smooth move in. I would recommend acorn group and Damian.

Razniya · 27 August 2023 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

thats great , thanks so much for the great review ! Karen Hedges Acorn Customer Services

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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