How many reviews does Acorn have?

Acorn has 3,849 reviews across its 15 offices, rated 4.5 out of 5 overall: 3,154 on Google, 19 on Yell, 676 on Trustpilot.

Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

Q: Where are the Acorn offices?

The 15 Acorn offices, by town. Bexleyheath: 210 Broadway, BEXLEYHEATH, DA6 7BD. Bexleyheath (Baynes House): Baynes House, 210 The Broadway, Bexleyheath, DA6 7BG. Dartford: 5, Market Street, Dartford, DA1 1EY. Erith: 235 Bexley Road, Northumberland Heath, Erith, DA8 3XX. London (116-118 Bermondsey Street): 116-118 Bermondsey Street, London, SE1 3TX. London (128 Rushey Green): 128 Rushey Green, London, SE6 4HQ. London (153 Lewisham High Street): 153 Lewisham High Street, London, SE13 6AA. London (27 Denmark Hill): 27 Denmark Hill, London, SE5 8RS. London (278-280): 278-280, Kirkdale, London, SE26 4RS. London (29 Westow Street): 29 Westow Street, London, SE19 3RW. London (321 Baring Road): 321 Baring Road, London, SE12 0DZ. London (325 Kennington Road): 325 Kennington Road, London, SE11 4QE. London (409 Brockley Road): 409 Brockley Road, London, SE4 2PH. London (58 Road): 58 Road, London, SE23 3HF. London (98 Lordship Lane): 98 Lordship Lane, London, SE22 8HF.

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

4.8 / 5

3,154

Reviews on Google

All 15 offices

1.9 / 5

Reviews on Yell

All 15 offices

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

Dear William, I wanted to express my sincere gratitude for your exceptional services in helping me secure my new property. Your expertise and dedication made the entire process smooth and stress-free. Thank you for your invaluable assistance. Best regards, Josh Tunc

Josh · 20 November 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Hi Josh! Thank you so much for your kind words and for choosing our services. We're thrilled to hear that we were able to make the process smooth and stress-free for you. It was a pleasure assisting you, and we appreciate your trust in us. Best regards!

5/5

Google

Really happy with the service and customer care shown by William from the Acorn. Was polite and straight to the point at every turn. Would go back if moving out again.

Ahmed · 20 November 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Hi Ahmed, thank you for taking the time to leave your feedback. We're thrilled to hear that you had a positive experience with William from Acorn. We appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Godefroy and the team were great, the best agents in town! Super friendly, knowledgeable and punctual. They was also great in chasing up the solicitors on both sides which really sped up the process and took the stress out buying a house. Thanks for everything.

JONNY · 20 November 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

Very nice and smooth experience, from the viewing step to the final move in. William Cande was really helpful, always happy to help and communicating all our needs to the landlord swiftly. I really hope the level of services from Acorn will remain the same throughout my entire stay in the new flat.

Iskios89 · 20 November 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you for your 5 star review! We're thrilled to hear that you had a great experience with William Cande and that everything went smoothly. Rest assured, we're committed to providing excellent service throughout your entire stay in your new flat. We're here for you!

5/5

Google

Would like to thank Acorn, and in particular Christian, for being so accommodating to my chaotic schedule and last minute change of plans. Christian was knowledgeable and responsive to our questions and we'll definitely be messaging him again for more viewings on our journey to our first home.

Michael · 17 November 2023 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Hi Michael, thank you! We're delighted to hear that Christian provided you with excellent service and was able to accommodate your schedule and changes. We appreciate your feedback and look forward to assisting you further on your journey to finding your first home.

1/5

Google

This is the worst letting agency I’ve ever had to deal with. It took months of pleasing by email, 6 MONTHS for me to be taken off the contract when I moved out. They wouldn’t answer email for weeks on end.

Clemence · 15 November 2023 · Acorn London (153 Lewisham High Street)

Agent replied · 12 June 2024

Dear Clemence We are sorry to read that the experience you have had has led to you leaving a negative review. Ultimately, you wished to be replaced as a tenant on an existing tenancy. The tenant you wished to be replaced by did not meet the criteria required by us and our landlord and so we could not release you until what was required was resolved. As an agent, we have a legal obligation to ensure that tenancies are correctly managed and that our landlords and tenants are protected. We are also sorry if you feel that the communication was not as you expected but my investigation has evidenced emails sent to the replacement tenant asking them to comply. Your feedback is appreciated though. Kind regards, The Acorn Group

5/5

Google

A few months ago we moved into our first flat and Mauricio was absolutely brilliant from the start until we moved in! He was very responsive, kept us updated at all times and answered any questions that we had. I would definitely recommend for anyone that is looking to get in touch with him. In fact, I've already shared his contact information with two friends who are planning to relocate shortly!

Alana · 15 November 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Hi Alana, thank you so much for your kind words and for recommending Mauricio's services! We're thrilled to hear that he provided excellent communication and support throughout your move. If you or your friends have any further questions or need assistance, please don't hesitate to reach out. Thanks Customer Services

5/5

Google

Absolutely thrilled with our experience with Beth! Her kindness and support made the whole home-buying process genuinely enjoyable. We especially appreciated her transparency, consistently clear and prompt communication, ensuring we felt confident every step of the way. Beth is not just an agent, but a true ally in finding the perfect home. Highly recommend!

Chris · 15 November 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

I had the pleasure of meeting Mauricio, and I couldn't be happier with the experience. He showed us some fantastic apartments and demonstrated a super friendly and professional approach throughout. What stood out the most was his ability to truly listen to our needs in terms of quality and building preferences. Mauricio is a prompt estate agent with a nice, non-pushy tone that made the whole process enjoyable, stress-free and a pleasure to view properties without feeling rushed.

Joshua · 15 November 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Hi Joshua, thank you so much for your positive feedback! We're thrilled to hear that Mauricio provided you with a fantastic experience and met all your needs. We pride ourselves on our friendly and professional approach, and we're glad that the whole process was enjoyable and stress-free for you. We appreciate your review!

5/5

Google

If using Acorn for anything todo with lettings ask to deal with Molly Hunt, very professional, extremely knowledgeable and always goes above and beyond to get things sorted weather that be turning up on her day off or making a late phone call to sort an issue, she’s on the ball. I will deal with her for the foreseeable future no hesitation, makes my life so much easier. Thanks Molly

Tony · 13 November 2023 · Acorn Dartford

Agent replied · 10 June 2024

Hi Tony, thank you so much for your amazing review! We're thrilled to hear that Molly has been providing you with exceptional service. We're proud to have her on our team, and we appreciate your continued support. Let us know if there's anything else we can do for you. Thanks again!

5/5

Google

We recently completed on a purchase with Acorn, and really appreciated both the local industry expertise and the kind, transparent communication from Acorn. Big fans!

Emma · 31 October 2023 · Acorn London (116-118 Bermondsey Street)