★★★★★ 5/5
GoogleI have nothing but praise for Arikson and Dammy at Acorn who sold my property quickly, and were honest, fair and knowledgeable at all times. It was a relief to work with them after originally signing with another agent who promised the world and delivered nothing. Highly Recommend.
Deirdre · 13 April 2024 · Acorn London (153 Lewisham High Street)
Agent replied · 12 June 2024
Dear Deirdre, thank you so much for sharing your positive experience with Arikson and Dammy at Acorn. We are thrilled to hear that they were able to sell your property quickly and provide you with honest and fair service. Your recommendation means the world to us!
★★★★★ 5/5
GoogleFantastic and friendly service. I've been very happy with the responses and interactions I've had with the London Bridge office and would highly recommend them to anyone looking to rent, buy or obtain property management services.
Julian · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Julian, thank you for your kind words and positive feedback! We are thrilled to hear that you had a fantastic experience with our London Bridge office. We appreciate your recommendation and look forward to assisting you with any future real estate needs. Thank you for choosing us!
★★★★★ 5/5
GoogleFaye and Acorn Group have been very easy to work with - no bad words to say. Faye was always available, fair, honest, and knowledgeable. Highly recommend.
Lars · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Hi Lars, thank you so much for your kind words! We're thrilled to hear about your positive experience working with Faye and the Acorn Group. We strive to provide excellent service and are glad that you found Faye to be available, fair, honest, and knowledgeable. Thank you for recommending us!
★★★★★ 5/5
GoogleFantastic work done. Beth from Acorn was knowledgable, accommodating and supportive and made the buying experience an extremely pleasurable one. I highly recommend the London Bridge branch.
Emma · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for taking the time to share your positive experience, Emma! We are thrilled to hear that Beth provided exceptional service at our London Bridge branch. We strive to make every buying experience as pleasurable as possible and we appreciate your recommendation.
★★★★★ 5/5
GoogleMy husband and I bought our property through Acorn. Our sales agent Beth was patient and had a very gentle way of dealing with us which was very grounding in a process that can get very chaotic at times.
Sun · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
We appreciate you taking the time to share your experience, Sun Dra. It's wonderful to hear that Beth provided excellent service during your property purchase. Our team at Acorn strives to make the process as smooth as possible. Thank you for choosing us for your real estate needs.
★★★★★ 5/5
GoogleReally impressed. Mauricio helped us find a place to rent. He did not pressure us and felt like he was answering our questions genuinely which is a nice change in the London rental market. Really happy with the new place too!
Chris · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Hi Chris, thank you for sharing your positive experience with Mauricio! We're thrilled to hear that he was able to assist you in finding a rental place without any pressure. It's great to know that you're happy with your new place. Let us know if you need any further assistance.
★★★★★ 5/5
GoogleI was looked after mainly by Beth and Stuart through the process of selling my flat in SE1. I found their expert knowledge of the area, considered approach and professional but friendly attitudes invaluable.
Luke · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Hi Luke, thank you for sharing your positive experience with Beth and Stuart. We are thrilled to hear that their expertise and friendly attitudes made your selling process a smooth one. We appreciate your feedback and hope to assist you again in the future.
★★★★★ 5/5
GoogleBeth was wonderful throughout the entire process, which is stressful enough already as is. Friendly, knowledgeable and highly responsive! Would not have found our home without her, and the recommendations provided for services such as a mortgage broker were also very useful.
S · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for sharing your experience! We're delighted to hear that Beth was able to make your home buying journey a positive one. It's great to know that you found her to be friendly, knowledgeable, and highly responsive. We appreciate your kind words and trust in our services.
★★★★★ 5/5
GoogleStuart and the sales team at Acorn London Bridge provided a good service. They were always courteous and dealt with things promptly. It was overall a good experience working with them, unlike other agents I have dealt with in the past.
George · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Hi George, thank you for sharing your positive experience with us! We're thrilled to hear that Stuart and our sales team at Acorn London Bridge provided you with excellent service. Customer satisfaction is our top priority, and we're glad we could exceed your expectations.
★★★★★ 5/5
GoogleI recently sold my flat in Bermondsey with the help of Acorn Estate Agents. They were very helpful at all times, were quick with responses to questions or statements, and kept me in the picture whenever there was activity in the sale. Very pleased with their assistance and always a joy to speak with any of their staff.
Alan · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Alan, thank you for sharing your positive experience with Acorn Estate Agents. We are thrilled to hear that our team provided helpful and efficient service throughout your flat sale in Bermondsey. We truly appreciate your kind words and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleIt has been quite a journey with Damian and he is the only reason that I am with Acorn. He had better not think of leaving the company any time soon as I will definitely be taking my business with me.
On a more serious note, I first contacted Acorn almost a year ago for a valuation and with no clear plans of what to do with the property. Damian gave us his recommendation and has been with us every step of the way. He remained positive at all times and even when we thought about pulling the property off the market he still kept the faith.
The property has now let and Damian is always happy to help sort any settling in issues that pop up.
Acorn are really lucky to have him.
MissBossie · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you so much for sharing your positive experience with Damian at Acorn. We're thrilled to hear that he provided valuable guidance and support throughout your journey. We appreciate your trust in us.
★★★★★ 5/5
GoogleMy experience selling with Acorn was really good. I found the whole office very responsive. Beth was clear and straightforward and really helpful in managing some tricky moments with the buyer.
Ruth · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Hi Ruth, thank you for sharing your positive experience selling with Acorn. We're thrilled to hear that Beth and our team were able to provide clear and helpful assistance throughout the process. We appreciate your feedback and look forward to working with you again in the future.
★★★★★ 5/5
GoogleMauricio was our lettings agent from Acorn and we could not speak more highly of him. We were in contact with 10+ agents across other property management companies whilst we were searching and he was one of the only agents who felt genuine in wanting to find us a place to live. He took all of our requests into account and proactively found places that matched what we were looking for. He was patient and supportive in all of our interactions with him and never made us feel pressured. We would highly recommend him for anyone who is looking for a new place to call home.
Makerita · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Hi Makerita, thank you for sharing your positive experience with Mauricio at Acorn. We're thrilled to hear that he provided exceptional service and made your search for a new home a pleasant one. Your recommendation means a lot to us. We look forward to helping you again in the future.
★★★★★ 5/5
GoogleWe had a great experience with team Acorn, they sold the property quickly and helped me keep my nerve during the inevitable haggling over price.
Having relocated to Devon, we sold a rental properly remotely.
Over and above selling the flat( Acorn couldn’t have been more helpful in terms liaising with tenants and ensuring the property was properly prepared for completion.
I couldn’t recommend Beth, Stuart and the rest of the team more highly.
Mike · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Hi Mike, thank you for sharing your positive experience with team Acorn! We're thrilled to hear that Beth, Stuart, and the rest of the team were able to assist you with selling your property in Devon. We appreciate your recommendation and are delighted that you were satisfied with our services.
★★★★★ 5/5
GoogleI had a great experience with Acorn Estate Agents. Mauricio was extremely helpful and patient throughout the entire process. He went above and beyond to speed things up and make sure I was taken care of. The whole team was professional and knowledgeable. I'm really satisfied with their services and would definitely recommend them.
Eera · 13 April 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you for sharing your positive experience, Eera! We're thrilled to hear that Mauricio and our team provided exceptional service. We strive to go above and beyond for our clients, and we're delighted to have met your expectations. Your recommendation means a lot to us. Thank you for choosing Acorn Estate Agents!
★★★★★ 1/5
GoogleStory time! We paid a reservation fee of £2,000 for a new build property at a really good price, a bit under the property price. After a few weeks, we had our buyer pull out but managed to find another buyer for our property within a week. Apparently, this was not what the developer had wanted and the estate agent sneakily relisted our property again. This company is full of lies and deception. Please save yourself from it! Finding someone in a week was apparently not enough and we were too slow. Turns out.. Another buyer managed to get the property that we wanted at a higher price - £25k more and we only found out after a week of no replies from this estate agency - we were not quick enough apparently. They offered us another property which was not what we wanted. Bearing in mind, we had reserved this property!!! We decided to fight for our reservation fee back as at no point in time did we ever pull out or wanted to back out. We emailed Acorn and they said they would ask the developer for us. A week of emailing from our solicitor to the developer, it turns out the developer never had our £2k deposit and it was in fact always with the estate agent. GET THIS! Acorn was in fact CC’ed in all those emails. Silence from Acorn but they guiltily gave back our reservation fee back. How embarrassing! There were so many red flags, and we literally went through so much to try and exchange. We kept them in the loop but they were very slow in their replies and it seemed like they were sabotaging us. They wanted a fatter share of the sale! They kept on lying to us and the dates that they gave were all untruthful, they kept stating that we were too slow and that the house was already done but this was a lie. We visited the development many times to see and it did not add up. I hope no one ever goes through the experience I went through! AVOID!!! P.s we’ve driven past the development and in hindsight we are so glad that we did not buy the house. The developer messed up on many things.
Michelle · 13 April 2024 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Hi Michelle, we’re sorry to hear about your experience but having checked our records I am unable to find you on our system as an applicant or buyer. Due to the serious allegations you have made, we would like the opportunity to investigate. Could you please email customerservices@acorngroup.co.uk with the full details. Thank you.
★★★★★ 5/5
GoogleA really easy process with Aiden who helped us with all we needed. Extremely informative and was always there whenever we needed anything. Always responded quickly and professionally. Thanks Aiden!
Harry · 11 April 2024 · Acorn Dartford
Agent replied · 13 June 2024
Thank you for your kind words, Harry! We are thrilled to hear about your positive experience with Aiden. Providing informative and prompt service is a top priority for us. We are grateful for your feedback and look forward to assisting you again in the future.
★★★★★ 4/5
GoogleWe had a bit of a rollercoaster at first, which Acorn was not at fault, but soured the process a little for us. However Dan, the regional manager, was amazing and stepped in to help us get our sale over the line. He was on call for every concern and really helpful. He really made the last 3 months easy and worth it all!
Hannah · 10 April 2024 · Acorn Dartford
Agent replied · 13 June 2024
Hi Hannah, thank you for sharing your experience with us. We're glad to hear that Dan was able to step in and assist you during a challenging time. We appreciate your feedback and hope to continue providing excellent service to you in the future.
★★★★★ 5/5
GoogleVictoria was so kind and helpful when we were looking for our flat, and she helped us find our dream place. Communication was clear throughout and she made what could have been a stressful process very simple.
Bethan · 30 March 2024 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Bethan, thank you for sharing your positive experience with Victoria! We're thrilled to hear that she made your flat search stress-free and helped you find your dream place. Clear communication is key, and we appreciate your feedback. We hope you enjoy your new home!
★★★★★ 5/5
GoogleGood service by Lucas over the last months, always managing to sort any problems efficiently.
Joshua · 29 March 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Hi Joshua, thank you for taking the time to share your positive experience with us. We're thrilled to hear that Lucas was able to provide you with excellent service and resolve any issues efficiently. We appreciate your feedback and look forward to serving you again in the future.
★★★★★ 5/5
GoogleNellie is truly an asset, she ran with the house marketing and sell without flinching in a difficult market.
Joe · 29 March 2024 · Acorn London (58 Road)
Agent replied · 26 August 2024
Joe, thank you for your kind words about Nellie! We're thrilled to hear about your positive experience with her. We appreciate your feedback and are grateful for your support. If you have any further comments or questions, feel free to reach out. We look forward to serving you again soon!
★★★★★ 5/5
GoogleI would like to share my experience selling my house. Acorn made it feel so effortless, Andrew Castle handled my sale superbly, with all its complications. So I would like to thank Andrew Castle and his team for making my house sale feel a breeze. Once again thank you so much Andrew.
Turgay · 29 March 2024 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you, Turgay, for sharing your positive experience with Acorn. We are thrilled to hear that Andrew Castle and our team were able to make your house sale feel effortless. We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing Acorn!
★★★★★ 5/5
GoogleSo grateful to our property manager Lucas Oliveira for doing such an excellent job. Very professional and reliable, great at communicating, always kind and friendly. Can't thank him enough!
Ania · 29 March 2024 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Hi Ania, thank you for taking the time to share your positive experience with Lucas Oliveira. We're thrilled to hear that he has been professional, reliable, and great at communication. We will be sure to pass along your kind words to him. Thank you for your feedback!
★★★★★ 5/5
GoogleAcorn were very helpful. Damian and Hatice answered our queries at every stage speedily and informatively.
Joshua · 29 March 2024 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Hi Joshua, thank you for taking the time to share your positive experience with Acorn. We're thrilled to hear that Damian and Hatice were able to provide you with helpful and informative assistance throughout your interaction. Please don't hesitate to reach out if you have any further questions.
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