★★★★★ 5/5
GoogleHatice from the Camberwell branch has been extremely kind, attentive and helpful the whole way through finalising our rental agreement, even though she was only covering for someone else! Could not recommend her enough for all the help she has provided and her responsiveness has been amazing.
Lianne · 16 April 2024 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Hi Lianne, thank you so much for sharing your positive experience with us! We are thrilled to hear that Hatice provided exceptional service during your rental agreement process. We appreciate your recommendation and will be sure to pass along your kind words to her.
★★★★★ 5/5
GoogleRating only, no written review.
Christian · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDuring the process of my move Lilia was so helpful, going above and beyond to make sure I was moved in by the date needed and prevented what could have been a very stressful situation. Very happy :)
Elise · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you, Elise, for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Please let us know if there is anything else we can do to help in the future. Thanks. Customer Services
★★★★★ 5/5
GoogleJamal was a first time buyers dream! Really friendly and very happy to answer any questions we had; not just about the property but the whole process of purchasing which is helped put us at ease.
Lily · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you Lily for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jamal and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleAs a tenant of one of Acorn's rental properties, I couldn't recommend them less. They are both incompetent and rude. We have black mould in our property which hasn't been sorted - emails repeatedly ignored, phone calls dropped, and this has been going on for a year.
Kim · 16 April 2024 · Acorn London (409 Brockley Road)
★★★★★ 5/5
GoogleI recently brought a property through Acorn Estate Agents and Jamal was always quick to reply to my enquires and his communication was excellent and I am grateful for his friendly, efficient and professional help throughout.
Ros · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
★★★★★ 5/5
GoogleI cannot fault Jamal. He was a brilliant salesman, always positive and upbeat, always on the end of the phone, he proactively kept me informed at all times and, although this was not a straight forward sale, he and Brendan were brilliant at keeping the ball rolling and pushing to get it over the line. I'm so pleased I went with Acorn Brockley - it was honestly a much better selling experience than I could have hoped for.
Sara · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you Sara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jamal and Brendan. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleIt has been a long journey finding our perfect home in these uncertain times, but we felt that Ross and Jamal were always reassuring us, advising and facilitating the process. Thank you for your help!
Luke · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleWe recently sold our property through Acorn Brockley and had a great experience. Jamal was our main contact and he was very professional and communicative throughout the process. Highly recommend!
Lauren · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jamal and if we can help further, please let me know. Thanks. - Customer Service
★★★★★ 5/5
GoogleI sold the family home using the Acorn Estate Agency in Brockley. They managed the whole transaction in a very efficient and professional manner, from the initial survey to the final sale. The initial viewings were arranged at convenient times, and I was immediately informed of all developments as the sale progressed. I was given good advice throughout, and the operation ran very smoothly. My thanks especially to Brendan and Ross for their friendly and helpful service
Norman · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you Mr Palmer, we really appreciate you taking the time to post a great review for us. Kind regards Karen Hedges Acorn Customer Services
★★★★★ 5/5
GoogleJamal Wheelan is one of the best estate agents I’ve had the pleasure of interacting with, and he made the whole tiresome process of flat hunting a pleasure. Funny and well informed, Jamal has an excellent memory for details and really listened to what I was looking for. He was very easy to talk to and never wasted my time with inappropriate viewings. He was never pushy and his relaxed and humorous manner made conversations an enjoyable experience. Thank you Jamal. You really are a bit of a star.
Fiona · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Hi Fiona, thank you so much for your kind words about Jamal! We're thrilled to hear that he made your flat hunting process enjoyable and easy. We appreciate your feedback and will be sure to pass it along to Jamal. Thanks again for taking the time to share your experience!
★★★★★ 5/5
GoogleJamal was really helpful, supportive, calm and professional throughout the sale process.
He took extra effort to keep things moving without making us feel panicked or stressed.
Our house sold quickly and we would highly recommend Acorn.
Emily · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you so much Emily for leaving us a brilliant 5 Star review- We appreciate it! - Customer Services
★★★★★ 5/5
GoogleLilia was really nice from the start, the process was swift and honestly they were really helpful. Submitted the documents, everything was checked and smooth. Naomi also was really kind and responded to any questions we had. We are extremely grateful.
Emmanuel · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Hi Emmanuel, thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that Lilia and Naomi provided you with excellent service and made the process smooth and efficient. Your kind words mean a lot to us. We appreciate your support!
★★★★★ 5/5
GoogleJamal is hands down the best estate agent I’ve ever worked with. Great guy, incredibly professional, knowledgeable and responsive. He was our crutch as our purchase hit an obstacle, and went over and above for us to ensure we competed. Thanks so much Jamal
Joe · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Hi Joe! Thank you so much for your kind words about Jamal. We're thrilled to hear that he provided exceptional service and went above and beyond to assist you throughout your purchase. We appreciate your feedback.
★★★★★ 5/5
GoogleHighly Recommended! Jamal - Excellent Estate Agent!
Jamal was fantastic in helping me sell my flat! He was incredibly helpful and communicated effectively throughout the process. His expertise and market knowledge were evident, resulting in a successful sale that exceeded my expectations. Jamal's customer service was outstanding, and he made the entire experience stress-free. I highly recommend Jamal as an estate agent. Thank you, Jamal!
Mokhtar · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Thank you Mokhtar for taking the time to post a great review for Jamal an the team at Brockley. Most appreciated . Karen Hedges- Acorn Customer Services
★★★★★ 5/5
GoogleHad a great experience with Acorn when buying a property - Kevin and Jamal were so helpful, really responsive and friendly throughout. Would highly recommend.
Beth · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Beth, thank you for taking the time to share your positive experience with Acorn. We're thrilled to hear that Kevin and Jamal provided exceptional service. We truly appreciate your recommendation and look forward to assisting you with any future real estate needs. Thank you for choosing us!
★★★★★ 5/5
GoogleRoss Reed was a pleasure to work with while selling my leasehold flat. It wasn't a straightforward sale but Ross was the glue that held it all together. Communication was brilliant, as was sound advice and achieving an excellent offer in the first place. Highly recommended. Thank you Ross and the Acorn Brockley team!
Melissa · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Hi Melissa, thank you so much for your wonderful review! We're thrilled to hear that Ross provided you with excellent communication and sound advice throughout the process. We're glad we could help you achieve an excellent offer. We'll make sure to pass on your kind words to Ross and the Acorn Brockley team.
★★★★★ 5/5
GoogleWorking with Jamal for the past 10 months has been a pleasure. Selling a property during a difficult and emotional journey was made easy by his kindness and patience. The sale went smoothly but only due to Jamal working hard and communicating with the solicitor on our behalf. He was always kind and understanding. On several occasions I popped into the office where the whole Brockley team worked efficiently and it felt a comfortable environment.
Thank you.
REBECCA · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Hi Rebecca, thank you so much for your 5 star review! We're thrilled to hear that Jamal made your property selling experience easy and smooth. We're fortunate to have him on our team. We appreciate your support and hope to assist you again in the future.
★★★★★ 5/5
GoogleThanks Acorn and Jamal for your help with our sale. I found the communication with Jamal was always straight forward. He was approachable, clear and patient to answer all our questions. Jamal was also very helpful to get things moving with the solicitors.
Helena · 16 April 2024 · Acorn London (409 Brockley Road)
★★★★★ 5/5
GoogleJamal has been by my side throughout my buying process. He has shown me many properties, and has always been expert, kind and a pleasure to do viewings with. He has consistently gone above and beyond by letting me know of relevant properties coming on the market, and understanding my personal situation, doing everything he could to support my move. He even took time out to go to Laurence House and get elusive information from Lewisham Homes to speed up the sale. I have bought 2 properties with Acorn Brockley since 2012, and both times was grateful for and impressed by their expertise and personal touch. I would recommend Jamal to anyone buying locally - thank you Jamal, you’ve been absolutely brilliant!
Emily · 16 April 2024 · Acorn London (409 Brockley Road)
Agent replied · 15 June 2024
Emily, thank you for taking the time to share your positive experience with us. We are thrilled to hear that the team provided exceptional service and made your buying process a breeze. Your recommendation means a lot to us and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleWe have had a great experience selling out flat through Acorn. They have been quick to respond, polite and friendly. We worked with James and Christian predominantly and I can't recommend them enough.
Bethany · 15 April 2024 · Acorn London (98 Lordship Lane)
Agent replied · 14 June 2024
Bethany, thank you for sharing your positive experience with us! We're thrilled to hear that James and Christian provided excellent service. It was a pleasure working with you on selling your flat. If you ever need assistance in the future, don't hesitate to reach out.
★★★★★ 1/5
GoogleRating only, no written review.
Dean · 13 April 2024 · Acorn London (153 Lewisham High Street)
Agent replied · 12 June 2024
Dear Dean. We are sorry that you have felt the need to leave this review of our Lewisham office following completion of your sale. You haven't give any reasons for this rating and as we take such reviews seriously, would like to investigate further. Are you able to drop us an email at customerservices@acorngroup.co.uk with some more details please? Thank you.
★★★★★ 5/5
GoogleJade helped us get a new tenant for our property in Lewisham quickly and at asking price, she advised us all the way through the process and helped us with some last minute requests before the tenancy started. Would highly recommend. Thanks
Steven · 13 April 2024 · Acorn London (153 Lewisham High Street)
Agent replied · 12 June 2024
Hi Steve, thank you for taking the time to share your positive experience! We're thrilled to hear that Jade was able to assist you efficiently and effectively throughout the entire process. We appreciate your recommendation and look forward to working with you again in the future. Thank you!
★★★★★ 5/5
GoogleOur agent Jade was incredibly helpful, prompt to reply, and went out of her way to get things done for us with the landlord and getting us access to view and measure at difficult times. We’ve had issues with Acorn as a whole but Jade was faultless.
Natalie · 13 April 2024 · Acorn London (153 Lewisham High Street)
Agent replied · 12 June 2024
Hi Natalie, thank you so much for sharing your feedback about your positive experience with our agent Jade. We're thrilled to hear that Jade was able to assist you effectively and efficiently. We appreciate your patience with any issues you may have experienced and value your business.
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