Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

Vicky was our agent, she is incredibly professional, very patient, very kind, went out of her way to help us find our perfect home. Absolute ray of sunshine to be around. Would 100% recommend

Aminat · 12 August 2024 · Acorn Erith

5/5

Google

Smooth and easy process finding our rental with Acorn. Faye especially was such a great help, understood our requirements and really argued our case helping us find something that fit all our criterias. Would definitely recommend Faye!!

Marleeka · 12 August 2024 · Acorn London (116-118 Bermondsey Street)

5/5

Google

This is a review for the sales team at the London Bridge office, who I have known for over 5 years. Over that time they have offered exceptional advice, customer service and support. From helping me to find my first home to it's subsequent sale. A special mention to Stuart and Beth at the London Bridge office who have helped me immeasurably, and conistently gone above and beyond.

Louise · 12 August 2024 · Acorn London (116-118 Bermondsey Street)

Agent replied · 23 October 2024

Thank you, Louise, for your wonderful feedback! We’re thrilled to hear about your positive experiences with our London Bridge team. Stuart and Beth truly embody our commitment to exceptional service, and we’re glad they could assist you throughout your journey. Your support means a lot to us!

4/5

Google

We recently sold our property with the assistance of Acorn Estates, specifically under the guidance of the agent Godefroy Herissay. Prior to engaging with Acorn, we had struggled to find a buyer in a challenging market while working with an independent agent. The difference in service and results was evident from the moment we switched to Acorn. Godefroy managed to not only secure a reputable buyer but also successfully navigate the deal to completion, demonstrating remarkable expertise and dedication throughout the process. What stood out most was the consistent transparency and communication we received from Godefroy. He kept us informed at every stage, alleviating much of the stress typically associated with selling a property. I would highly recommend Acorn Estates and Godefroy Herissay’s services. Their ability to achieve results in difficult market conditions speaks volumes about their proficiency and commitment to their clients. Thank you, Acorn, and especially Godefroy, for making our sale possible.

Osei · 12 August 2024 · Acorn London (325 Kennington Road)

5/5

Google

Rating only, no written review.

Sophie · 6 August 2024 · Acorn Dartford

5/5

Google

I received an impeccable service from Aidan in the lettings team, I felt he was very responsive and really listened to what I needed!

Chelsie · 6 August 2024 · Acorn Dartford

5/5

Google

Aidan is amazing! Gave me great advice, was always willing to help and was super responsive to any queries I had - can’t thank him enough!

Holly · 6 August 2024 · Acorn Dartford

5/5

Google

A-Team. Outstanding service especially from Daniel, Holly, and Jacqueline. They helped to facilitate the sale of our property with the utmost professionalism and were always responsive for questions and with updates. Thank you so much for your help

MrMrs · 6 August 2024 · Acorn Dartford

1/5

Google

DO NOT WASTE YOUR TIME Appalling customer service, sold my house but didn’t actually list my buyer for weeks. Took pictures in the rain, never came back to take more - so only had half my garden, half the parking. Some of their staff literally harass you into viewing houses and then others seem to be incompetent in returning your phone call. Then when you think it’s all clear they phone you and tell you you’ve got 12 days to clear out your entire house because the other party has agreed on a date - you aren’t asked about but told … they forgot to tell your solicitor though (who confirms that is NOT the date) and you don’t move for another 3 weeks by which time you’ve already cancelled 5 days of work. Then to top it off, after your solicitor has paid their fees - turns out they haven’t and they email you for the marketing pack they are still owed. I would not recommend this company to my enemy, don’t use them!

Hayley · 6 August 2024 · Acorn Dartford

Agent replied · 24 October 2024

Hayley, we’re truly sorry to hear about your experience. Your feedback is invaluable, and we’re committed to addressing these issues. We understand how frustrating this must have been for you, and we appreciate you bringing it to our attention as we strive to improve our services.

5/5

Google

A very big thank you for everything. Communicated very clearly and regularly so i knew what was happening. Aidan is a phenomenal agent, very welcoming and friendly. He was easy to contact and helpful in every aspect.

Elyte · 6 August 2024 · Acorn Dartford

5/5

Google

Aidan has been absolutely wonderful, from the first phone call, through to the viewing and communication afterwards. The property was presented very well - all doors unlocked/lights on ready to make the viewing quick and easy. He has gone above and beyond to assist our family to help find the perfect rental home during a huge relocation! Extremely friendly, open and knowledgeable about the area. I could not fault the service and his professionalism. Thank you very much! Highly recommend

Agne · 6 August 2024 · Acorn Dartford

5/5

Google

I recently had the pleasure of working with Jacqueline in my search for a new home, and I couldn't be more satisfied with the experience. From start to finish, Jacqueline was incredibly attentive, knowledgeable, and dedicated to finding the perfect property for me. She took the time to understand my needs and preferences, and her expertise in the market was evident as she guided me through every step of the process. Jacqueline's professionalism and friendly demeanor made the entire experience enjoyable and stress-free. Thanks to her hard work, I am now happily settled in a home that exceeds my expectations. I highly recommend Jacqueline to anyone in need of an outstanding estate agent!

Justyna · 6 August 2024 · Acorn Dartford

5/5

Google

I had a great experience with Acorn, especially Beth. She was lovely, kind and helpful throughout the entire process, and was very quick to answer any questions or concerns I had.

Aylin · 5 August 2024 · Acorn London (116-118 Bermondsey Street)

5/5

Google

I bought my first property with Acorn London Bridge and sold it with them 10 years later. I asked Acorn and a larger agent for a valuation and they both came back the same. Whilst the larger agent then hounded me for months about selling, Acorn didn't apply pressure, and when my timeline changed they were entirely understanding, empathetic and flexible - they see both the human and business side of property, which is much appreciated during the emotionally charged experience of moving house! During the sale, Acorn were organised, communicative, and effective - full asking price achieved. I will definitely aim to work with them again. Thank you Beth and Stuart!

Milly · 5 August 2024 · Acorn London (116-118 Bermondsey Street)

5/5

Google

I had an exceptional experience with Acorn Estate Agents. They were incredibly efficient in finding me the perfect home, completing the entire process from start to finish in just three days. A special thanks to Davide, the manager, and Crystal, who handled everything with professionalism and care. Their dedication and prompt service made the entire experience smooth and stress-free. Highly recommended!

Alamgeer · 5 August 2024 · Acorn London (58 Road)

Agent replied · 22 October 2024

Thanks for sharing your fantastic experience, Alamgeer! We’re thrilled to hear that our team, especially Davide and Crystal, made your home search so seamless. Your recommendation means a lot to us. Enjoy your new home, and we look forward to assisting you again in the future!

5/5

Google

Very proactive and helpful. Worked very hard on my behalf to make sure our increasingly complicated chain exchanged on time. Highly recommended.

Cliff · 5 August 2024 · Acorn London (325 Kennington Road)

Agent replied · 23 October 2024

Thanks for the kind words, Cliff! We're thrilled to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your recommendation. Looking forward to continuing to support you in the future!

5/5

Google

Really great dealing with Acorn for my flat move. Damian was incredibly, nice, honest and helpful throughout my viewing going out of his way to answer even my more bizarre questions. Thanks!

Julia · 5 August 2024 · Acorn London (325 Kennington Road)

5/5

Google

Acorns have been great throughout the whole process of getting our property valued, on the market and sold. They’ve been communicative throughout and continued to support to exchange/completion making it a much easier process

Wapping · 5 August 2024 · Acorn London (325 Kennington Road)

5/5

Google

I recently purchased a property through The Acorn Group in Kennington, and I couldn't be happier with the service I received. Godefroy Herissay and his supporting team were incredibly professional, supportive, and efficient throughout the entire process. From our initial meeting to the final transaction, they ensured everything went as smoothly as possible and kept me informed at every step. Their expertise and dedication made buying my new home as stress-free experience as possible. I highly recommend The Acorn Group to anyone looking to buy or sell property. Thank you, Godefroy and team, for your exceptional service!

Dmitri · 5 August 2024 · Acorn London (325 Kennington Road)

5/5

Google

Such a positive experience selling my flat with Acorn, even in a buyers’ market. They are a quick, responsive and considerate team, especially Adam Priscak who went above and beyond to help me get my flat ready for sale whilst I was living remotely.

Jacqueline · 3 August 2024 · Acorn London (153 Lewisham High Street)

Agent replied · 23 October 2024

Jacqueline, thank you for your wonderful feedback! We're thrilled to hear that Adam and the team made your selling experience so positive. Your satisfaction means the world to us, especially in a challenging market. Wishing you all the best in your next chapter!

5/5

Google

Faye at Acorn found us a beautiful flat meeting all our locational, design and price-point expectations. We are thrilled with our new place and grateful for Faye’s swift communication and general helpfulness. Faye is a star!

Poppy · 29 July 2024 · Acorn London (116-118 Bermondsey Street)

Agent replied · 23 October 2024

Thanks for sharing your experience, Poppy! We're delighted to hear that Faye was able to find you the perfect flat. Her dedication to swift communication and helpfulness truly shines. Enjoy your new home!

5/5

Google

I have a great experienced with Acron Property agent for 2 years I have finished 2 years contract with my old tenant recently. For the past years Acron has no missing rent fee and they collected money with accuracy invoice on times even early than expected Also they have found the best professional new tenant for us. Their great team Anna, Alice and Victoria are very efficient, work details and accuracy. Especially they gave us a lot of patience no matter how many time I rang them for my queries I am a very happy customer with Acron and no doubt to recommend them to each one 👍👍👍👍🙏

Wing · 28 July 2024 · Acorn London (29 Westow Street)

Agent replied · 23 October 2024

Thanks for sharing your wonderful experience, Wing Yin Christine! We're thrilled to hear that our team, especially Anna, Alice, and Victoria, provided exceptional service throughout your contract. Your satisfaction means a lot to us, and we appreciate your recommendation.

5/5

Google

First time dealing with an estate agent to rent out a property and Aidan was the best person for the job. Quick response, honest, and highly keen to ensure the best tenants are chosen and a quick turn around. Would highly recommend.

Ryan · 28 July 2024 · Acorn Dartford

Agent replied · 24 October 2024

Thanks for your glowing feedback, Ryan! We're thrilled to hear about your positive experience with Aidan. Our team is dedicated to providing top-notch service, and it’s great to know we met your expectations. Your recommendation means a lot to us!

5/5

Google

Acorn at Dartford were fantastic at working 7 days a week to secure me an offer on my property in difficult market conditions. Every prospect enquiry was expertly handled by Jacqueline Bissett (Assistant Manager) with viewings promptly attended to and communication at every level with Acorn Dartford has been thorough and enthusiastic. After trying the non-high street estate agent (coloured bricks) to sell my ex-rental property, and their epic failure to lift a finger, it reminds me of how a bricks and mortar estate agent with local knowledge is an irreplaceable profession! Well done Acorn Dartford!

Stephen · 28 July 2024 · Acorn Dartford

Agent replied · 24 October 2024

Thanks for the glowing feedback, Stephen! We're thrilled to hear about your positive experience with Jacqueline and the team. Our commitment to local expertise and dedicated service truly sets us apart. Your satisfaction means the world to us, and we appreciate you choosing Acorn Dartford!

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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