★★★★★ 5/5
GoogleWe had a really smooth experience with Acorn. Grace was very helpful and professional and was quick to reply to messages, calls and to resolve any issues we had. She's a credit to the team :)
Sienna · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Hi Sienna, thank you so much for your kind words! We are thrilled to hear that Grace provided you with excellent service. We pride ourselves on our responsiveness and professionalism, and we're glad that she was able to assist you efficiently. We appreciate your feedback!
★★★★★ 5/5
GoogleReally great experience with Acorn. From the first viewing with Festina, everything went really smoothly with our purchase. We asked for a second viewing so we could take some measurements and make sure the house was going to suit our needs. I expected to be rushed (since it was a Saturday and obviously would be a busy time), but Festina made it feel like no trouble at all and we were able to do what was needed, she just sat and waited. Communication was great throughout, and we received regular updates from them. I would definitely recommend Acorn. Thanks very much!
Angela · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Angela, thank you for sharing your positive experience with us! We're thrilled to hear that Festina provided you with excellent service during your house viewing. Our team is dedicated to making the home-buying process as smooth as possible, and we're glad we could meet your needs. We appreciate your recommendation!
★★★★★ 5/5
GoogleI bought my first property through Acorn and Festina has been absolutely brilliant. Great communication though out the process and was incredibly accommodating with all my viewing requests! Thank you!!
Ellie · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Ellie, thank you so much for taking the time to share your experience with us! We are thrilled to hear that Festina provided you with great communication and accommodation throughout the process of buying your first property. We truly appreciate your feedback and look forward to assisting you in the future.
★★★★★ 5/5
GoogleFor the sale of our property, Festina and the Acorn team were efficient and professional throughout the process. A big thanks for all of their hard work and attention to detail.
Michele · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Hi Michele, thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that Festina and the Acorn team provided you with efficient and professional service during the sale of your property. Your kind words are greatly appreciated. Thank you for choosing us!
★★★★★ 5/5
GoogleMy experience with Acorn was brilliant, whilst I didn’t buy through them they went out of their way to provide me with advice and refer me to their recommended surveyors that were great!
Sg · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to assist you, even though you didn't make a purchase. Providing helpful advice and connecting you with reliable surveyors is all part of our commitment to customer satisfaction.
★★★★★ 5/5
GoogleFestina and Taylor at Acorn Grove Park are absolute stars. After being on the market for 4 months with a well-known "premium" brand Estate Agent, a friend who sold their flat in the same block through Acorn advised me of how good they were - I came off and went on with Acorn GP - best thing I ever did. They sold my property in a few weeks, the standard of viewers (in terms of people ready to go, people looking specifically in the area, and the type of people who would want a property like mine) were nailed on. I really advise using them if you are selling in Grove Park. Festina (and Taylor) have been exceptional at chasing throughout the whole process, have remained in touch with both solicitors throughout the process and made what could have been an exceptionally stressful move much more pleasant - Festina is always positive, proactive and noticeably always super cheerful, which I think deserves a massive shout out, especially in comparison to other agents I had dealt with before Acorn came on board. I don't doubt everything above contributed to how quickly they sold my flat for a price I was really happy about. 10/10.
Oliver · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Oliver, thank you for sharing your positive experience with Festina and Taylor at Acorn Grove Park! We are thrilled to hear that they were able to make your selling process smooth and stress-free. Your feedback is greatly appreciated, and we are glad we could exceed your expectations. Thank you!
★★★★★ 5/5
GoogleFestina is amazing! She is so professional and goes above and beyond for everything you need. She is is such a safe pair of hands to guide you through an impossible process. She's quick to respond and is knowledgeable and reassuring. My only regret is that we didn't list our house through Acorn. If you're selling or buying in South East London, Acorn Grove Park is shoulders and heads above the rest! Ask for Festina! You won't be disappointed!!!
Shannon · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Hi Shannon, thank you so much for your kind words and positive review! We're thrilled to hear about your great experience with Festina and the team at Acorn Grove Park. We appreciate your feedback and hope to have the opportunity to work with you in the future.
★★★★★ 5/5
GoogleI was recommended to Acorn by a close friend and I must say I had a brilliant experience selling my house with them, they even managed to find me my new house via their branch network. Would recommend to anyone looking to move in South London!
Rebecca · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Rebecca, thank you so much for taking the time to share your positive experience with Acorn. We are thrilled to hear that we were able to assist you in selling your house and finding your new home. Recommendations like yours mean the world to us! We appreciate your support.
★★★★★ 5/5
GoogleBoth Festina and Taylor were fantastic. Professional throughout they coordinated well, kept me informed at all points and were available to call whenever I needed, either available almost immediately or via a call back. My own onward purchase took a very long time and throughout it they kept the momentum going. Email communications were also on point.
Bianca · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Hi Bianca, thank you for sharing your positive experience with Festina and Taylor. We're thrilled to hear that they provided you with professional and informative service. It's great to know that they were always available and kept the momentum going for your purchase. We appreciate your feedback!
★★★★★ 5/5
GoogleEveryone at the Acorn Grove Park office were great, helpful and went above and beyond to help us find, negotiate and complete on our recent purchase. Festina especially was so helpful in making the process as simple and hassle free as possible. If you are lucky enough to use Acorn in Grove Park, you will be in safe hands.
Jeremy · 11 October 2024 · Acorn London (321 Baring Road)
Agent replied · 26 August 2024
Jeremy, thank you for taking the time to share your positive experience with us at Acorn Grove Park office. We are delighted to hear that our team, especially Festina, exceeded your expectations and made your recent purchase as smooth as possible. We appreciate your kind words and look forward to serving you again.
★★★★★ 5/5
GoogleGreat agency, quick response, very proffesional. Victoria is amazing.
Bogdan · 11 October 2024 · Acorn London (29 Westow Street)
Agent replied · 11 October 2026
Dear Mick
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleRating only, no written review.
QS · 11 October 2024 · Acorn London (29 Westow Street)
Agent replied · 23 October 2024
Dear Qs Dj! Thanks for the amazing review and star rating! All the best, Customer Care Team
★★★★★ 5/5
GoogleVery friendly and efficient service from Victoria at Acorn Crystal palace. She took amazing pictures of the property and worked hard to get the property live online promptly. She was very fast to get potential tenants lined up for viewings. Pain free experience, all down to Victoria's work.
Orla · 11 October 2024 · Acorn London (29 Westow Street)
Agent replied · 23 October 2024
Dear Orla Mckee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVictoria B at Acorn went above and beyond in helping me find my new home. She really listened to what I wanted and needed, and then when the perfect property became available she made sure I was top of the list to view. I cannot recommend her highly enough. The rest of the staff at the branch have also been super helpful and friendly, and my journey to finding a new home has been a very pleasant one. Thank you!
Octavia · 11 October 2024 · Acorn London (29 Westow Street)
Agent replied · 23 October 2024
Dear Octavia Lamb
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a blast finding a flat with Victoria in less than a week. Highly recommended
Aryan · 11 October 2024 · Acorn London (29 Westow Street)
Agent replied · 23 October 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
★★★★★ 5/5
GoogleI am delighted to have used Acorn to help me to sell my flat. Both Godefroy and Jack went above and beyond to help find the perfect buyers as well as helping to communicate and keep the sale on track. I'm so appreciative of everything they did and wouldn't hesitate to recommend. Thanks so much.
Carla · 11 October 2024 · Acorn London (29 Westow Street)
Agent replied · 23 October 2024
Thank you, Carla! We're thrilled to hear that Godefroy and Jack made such a positive impact on your flat sale. Your recommendation means a lot to us, and we’re here to help whenever you need. Wishing you all the best in your next adventure!
★★★★★ 5/5
GoogleReally happy with the service here. Jack was particularly helpful, friendly and we found a place that ticked all of our boxes within a month
Elaine · 11 October 2024 · Acorn London (278-280)
Agent replied · 10 November 2024
Dear Elaine Lillian Joseph
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service and fast. I will give 10 stars to Jack Dawkins he was amazing since the first day, also the other staff were great on the days that I called they were very friendly and helpful
Franklin · 11 October 2024 · Acorn London (278-280)
Agent replied · 10 November 2024
Dear Franklin Pimentel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have received excellent service from the team, particularly Charlie Herbert, who was very professional and informative during our viewing. Lizzie Chin, who is supporting our property search, has been very proactive and helpful, especially considering we have a number of requirements that need to be met. We look forward to continuing to work with the team. I'd definitely recommend them.
Joanna · 11 October 2024 · Acorn London (278-280)
Agent replied · 10 November 2024
Joanna, we’re thrilled to hear about your positive experience! Our team, truly aims to provide exceptional service. Your recommendations mean a lot to us. We’re excited to assist you further in your property search!
★★★★★ 5/5
GoogleI have rented my property for over 2 years with Acorn. I must say that Damian Agbodza has been the only helpful agent in Acorn. He is, sadly, not my property manager as I was assigned another one, which is very annoying since Damian is the only person who helps me when I need any extra document or when I have any issues. He replies very quickly, even when he is on holidays (something that I wouldn’t expect and yet he is always there).
If you are looking to rent a property, don’t go to Acorn, just go to Acorn Kennington and ask for Damian to show you properties. Definitely the most helpful and empathetic person I have ever come across.
Thank you, Damian.
Elsa · 9 October 2024 · Acorn London (325 Kennington Road)
★★★★★ 5/5
GoogleI received excellent service from Acorn Estate agents in Lewisham when I sold my property.
Adam Priscak worked so hard to get buyers in and gave me an outstanding service!
I highly recommend him and Acorn if anyone is looking to sell their house.
Ruby · 9 October 2024 · Acorn London (153 Lewisham High Street)
Agent replied · 23 October 2024
Thank you, Ruby! We're thrilled to hear about your positive experience with Adam and our team at Acorn. Your recommendation means a lot to us, and we’re so glad we could assist you in selling your property. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleAlesha has been incredibly helful throughout the whole buying process which was indeed very complicated as 4 transactions were involved, reccomended!
Fabio · 8 October 2024 · Acorn Erith
Agent replied · 22 October 2024
Fabio, we're thrilled to hear about your positive experience! Alesha truly goes above and beyond to assist our customers, especially with complex transactions. Your recommendation means a lot to us. Thank you for sharing your feedback!
★★★★★ 5/5
GoogleI had such a good experience buying my flat through Acorn London Bridge. Very friendly, helpful and proactive staff. They also recommend terrific solicitors and mortgage advisors. Thanks Acorn
Will · 2 October 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 23 October 2024
Dear Will Rossi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience working with Acorn and specifically Beth! Always available, quick and efficient!
Marcelo · 25 September 2024 · Acorn London (116-118 Bermondsey Street)
Agent replied · 23 October 2024
Dear Marcelo Rodrigues Dias De Sousa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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