Trusted Agent profile
★★★★★
3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
GoogleRecently purchased my first property and am grateful that the seller chose to use Acorn. Everyone at the Camberwell branch who I interacted with was very professional and supportive which I really appreciated as a first time buyer. Harrison dealt with the sale and was a huge help, I had a target move in date which he really pushed for us to meet, managing both solicitors and third parties where needed. Great experience overall and couldn't recommend the Camberwell team enough.
5/5
GoogleThese guys were fantastic and a huge help. Harrison was amazing through the whole process. Would reconmend.
5/5
GoogleI have just completed on my purchase and Harrison White was exceptionally helpful and attentive throughout. Very grateful for his help! Thank you
Thanks for your fantastic feedback, Meg! We're thrilled to hear about your positive experience with Harrison. Our team strives to provide exceptional service, and it's great to know he made a difference. Enjoy your purchase!
4/5
GoogleMy partner and I just moved into our new place after months of back and forth and unexpected hurdles in the road. Harrison helped us navigate through those and was really reassuring and professional. We would strongly recommend him.
5/5
GooglePromote William ASAP! No praise i give to this young man will do him justice. William was ALWAYS available when any questions needed answering and if he missed my call I would get an immediate call back. He made the process smooth and stress free and went above and beyond to see to it that we were left satisfied even when there were challenges. He is a true credit to your company. Promote this guy now. You need him passing on his knowledge and customer service expertise to all your staff. What a legend!
Thank you, Lee, for your fantastic feedback! We're thrilled to hear about your positive experience with William. His dedication and customer service truly shine, and we appreciate your recognition. We'll definitely consider your suggestion for his promotion, he's an invaluable asset to our team!
5/5
GoogleHarrison and James were exceptional from start to finish when selling our flat. We also instructed another agent who said they would sell the flat before Acorn, yet within a couple of weeks Harrison had many more viewings and an offer. In hindsight I would instruct Acorn on a sole agency basis as they are the best in the business and a far superior service to the other local agent that we instructed. Thank you both for your hard work!
We're thrilled to hear about your positive experience, Bryony! Harrison and James truly go above and beyond for our clients. Thank you for recognising their hard work and for trusting us with your flat sale. We're grateful for your kind words!
5/5
GoogleVery happy with my experience buying my first flat with the help of both Harrison and Tina. They were incredibly helpful, knowledgeable, and patient throughout the entire process. They went above and beyond to ensure I understood everything and made the whole experience as stress-free as possible. I would highly recommend them to anyone looking to buying (or selling) a property.
Thanks for sharing your positive experience, Bruno! We're thrilled to hear that Harrison and Tina made your first flat purchase smooth and enjoyable. Your recommendation means a lot to us, and we’re here to help with any future property needs. Enjoy your new home!
5/5
GoogleI had a fantastic experience with Godefroy whilst flat-hunting! He was communicative, attentive to what I was looking for and - most importantly of all, honest and open about the properties we viewed (which sadly cannot be said of all agents). Delighted to have found a flat through Acorn - a seamless process from start to finish :)
Thank you for your wonderful feedback, Elizabeth! We're thrilled to hear about your fantastic experience with Godefroy. Our team strives to provide honest and attentive service, and it’s great to know we achieved that for you. Enjoy your new flat, and we hope to assist you again in the future!
5/5
GoogleI can't praise Harrison enough - and his Acorn colleagues - for the excellent service in selling our property. Harrison was extremely quick off the blocks in lining up high quality buyers for viewings and then second viewings, getting to know us, the house and the prospective buyers - and we subsequently received multiple offers above the asking price. His management of our chosen buyers through what proved to be at times a challenging process was exemplary, and he provided us with thoughtful and highly professional advice throughout. He also knew when to seek input from James as his manager. This is my fourth house sale, and he is by far the best agent I've met!
Thank you, Heather, for your fantastic feedback! It's wonderful to hear that Harrison and the team provided you with such exceptional service. We’re thrilled to have exceeded your expectations and helped you achieve great results. Your satisfaction means the world to us!
3/5
GoogleWe had a fairly poor start to our experience with Acorn (poor advice, one agent left our back door wide open all day after a viewing - on a ground floor flat in central London, and the sense that when said agent left the business they were extremely over capacity). Having said that I would like to thank Harrison at the Camberwell branch for excellent service once had agreed a sale and for his support pushing it all through in a very timely manner.
5/5
GoogleVery happy with the service received from Acorn (Harrison, Tina and James Moss) when selling my flat - definitely went above my expectations. They were quick to line up a number of viewings and did a great job, securing subsequent offers when the first pulled out. Also really helpful in pushing forward the process as quickly as possible, acting as point of liaison between my and the buyer’s solicitor / me and the buyer, and kept me updated (way more than my solicitor). Thank you!
Hi N Allen, We’re thrilled to hear about your positive experience with Harrison, Tina, and James! It’s great to know they exceeded your expectations and kept you well-informed throughout the process. Thank you for your kind words, and best wishes for your next chapter!
5/5
GoogleHi everyone, I would like to say thanks from deep of my heart to all Acorn team and specially Harrison to buy my first property. Harrison provided excellent services on all the steps from viewing till completion. Harrison is very generous, …
Hi Girish, thank you for taking the time to share your positive experience with us. We are thrilled to hear that Harrison provided you with excellent service throughout the process of purchasing your first property. We appreciate your kind words and look forward to working with you again in the future.
5/5
GoogleA big thank you to Acorn team in getting me new tenants for my property!!! I just love how professional and proactive this team is, aways on top of their game!!! Wow. However a very huge thank you to an exceptional young man William Cande!! My goodness, this amazing lettings negotiator goes over and beyond always to attend to clients needs. William has secured all the tenants I have had in my property, excellent commutator, poliet, knows how to work under pressure and critical time scales as well as being a boss at what he does and always kept me updated with the tenant process. I wish him every success and possible promotion. Just know if you get William Cande as your lettings negotiator be assured you will get the right tenants for your property. Thanks again Acorn I look forward to our continuous working relationship.
Thank you Annabelle for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
5/5
GoogleThey were our estate agents for a house sale and did a great job finding buyers and keeping the selling process moving forward.
Hi Noah, thank you for the positive feedback on our estate agency services. We're thrilled to hear that we were able to assist you in finding buyers and facilitating a smooth selling process. If you ever need any further assistance, please don't hesitate to reach out.
5/5
GoogleHarrison did a perfect job assisting with the sale of my property. He was methodical and addes value to ensure the sale of my property from great communication. He provided updates to ensure all parties were informed through to completion.
Thank you, Dorian, for sharing your positive experience with us. We're thrilled to hear that Harrison provided exceptional service and made sure the sale of your property went smoothly. We appreciate your feedback and look forward to assisting you again in the future.
5/5
GoogleHad a really good viewing experience with Christian. Best agent I've ever worked with.
5/5
GoogleRating only, no written review.
Dear Martin Pond! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Isabelle Pierce! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
Hello Jade Lewis Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleWe moved into our new flat this month and Acorn went above and beyond to help us with the process. Jennifer, Davide and Deven were all readily available to help when things weren't going to plan and we needed to find new referees. The move …
1/5
GoogleI’ve rented through this agency in the past, and while that experience wasn’t perfect, I decided to give them another shot when I began looking for a new property. Unfortunately, I’ve had nothing but disappointment this time around. …
Dear Sailor, We appreciate your feedback and thank you for taking the time to let us know … More
5/5
GoogleStuart and Beth helped me through every part of this process and were really approachable and responsive - qualities which cannot be underestimated when trying to sell a house! Excellent service from Acorn.
5/5
GoogleMe and my friends had such a good experience with Acorn, and this was down to their lovely employee Mauricio. He was so patient and communicative with us, and tried his best to find us a great place to live - which he did! We are so happy and recommend going through Acorn if you are looking for a property at the moment.
5/5
GoogleA great estate agents, that we would highly recommend. Support and advice throughout our sale and always willing to speak to you and help you when needed. Not only was Stuart supportive but his team around him also efficient and dealt …
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
