5/5
Rating only, no written review.
Agent replied · 27 December 2025
Dear Gilbert Belshaw! Thanks for the amazing review and star rating! All the best, Customer Care Team

Trusted Agent profile
★★★★★
3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
Rating only, no written review.
Dear Gilbert Belshaw! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
Kevin and Lamar are a pleasure to deal with, I was kept informed at all stages. I would definitely use them again.
Dear Nicola We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
I’d highly recommend working with acorn! Our agent was Jennifer and she was amazing. Any questions we had she’d be able to answer and she looked after us from the viewing up until we got the keys! 10/10!
Hi K Smith! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
Damian and Cameron at the Kennington branch made the whole letting process so simple. Quick turnaround, great tenants. Stress Free
Hi Ed Watson! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
Davide at Camberwell Acorn made our rental process smooth, quick and efficient. In a difficult climate for renters he made the experience far easier that it often is! Super helpful and responsive - he sorted us out with a great flat!
Hi Seb Graham! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
Amazing experience renting with Acorn Camberwell, a special mention to Davide! He was amazing through every part of the process, always ready to help us with anything we needed. Thanks !
Dear Tilda Jonathan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
My flatmate and I had Davide as our letting manager and he was so kind and super helpful. He really advocated for us as young tenants and made the process swift. We’re so grateful that we had him as our letting agent. We couldn’t recommend him more.
Hi Shardey Codrington, Thank you for the great review of our Acorn Camberwell team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
Professional friendly good people, thank you for Kany. Husin.
Hi Amir! Thanks for the amazing review and star rating! All the best, Customer Care Team
1/5
Agent was very dismissive and rude. Not a reflection of the agency but rather our personal experience. This was on a Saturday afternoon. He did not make a single effort to even ask for our details and what options are available.
Dear Bassil Yousif, We value your feedback and sincerely appreciate you taking the time to share … More
5/5
We had a great experience selling our flat with Acorn. Beth and Stuart and team are brilliant at what they do!
Hi John Leggett! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
Had a great experience with Beth from Acorn. She was great at proactively communicating throughout my process, and quick to respond if I had any questions. Would happily recommend working with her!
Hi Camila Zattar, Thank you for taking the time to review your recent experience with our Acorn … More
5/5
Mr Olatunde Ogungbadero, is a very good agent, and so professional, in this job. I am so greatfull for all his efforts.
Hi Anthony Omordia! Thank you for the amazing review and star rating! All the best, Customer Care Team
5/5
I had such a great experience working with Karthiga as my letting agent. She was professional, approachable, and always quick to respond to any questions I had. From the very beginning, she made the whole process smooth and stress-free, keeping me updated every step of the way. It’s clear she genuinely cares about her clients and goes above and beyond to make sure everything is handled properly. I would highly recommend Karthiga to anyone looking for a reliable and supportive letting agent!
Dear Jenarthan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
Overall we were really pleased with Acorn Brockley. Lamar is an excellent agent who is friendly and professional and sold our flat immediately. Katie was always there to answer our questions quickly and support with our sale. We would definitely recommend!
Hi Rebecca! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
My partner and I worked with Katie, Lamar, and Kevin to complete on a flat in Brockley and they were all brilliant, very attentive, continuously available, and crucial in putting pressure on solicitors to actually complete relative to our timeline.
Hello Darius Lerup Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
Kevin worked hard and professionally to make sure that my property was sold in time for me to move up the chain. He made sure I was informed about the progress and assured me that the property will be sold.
Hi Basirat Balogun! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
I recently purchased a property in London through Kevin Ashton, and I could not be happier with the entire experience. From our very first interaction, the he and his collaegues impressed me with their professionalism, and genuine commitment to helping me find the right property. Buying a property can often feel overwhelming, but they took the time to explain every step in detail, ensuring I felt comfortable and well-informed from start to finish. I recall moments when matters did not proceed as expected, and Kevin’s calm and steady approach ensured that everything remained under control for both parties involved. Overall I had a great experience with Kevin, Katie and Beckie, along with all Acorn team.
Dear Pankaj Bhatkar, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
Karthiga has been absolutely fantastic and helpful. She is professional, friendly, and always quick to respond to any questions. I couldn’t recommend her highly enough!
Hello S.s.s Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
A huge thank you to Karthiga at Acorn Brockley for all her hard work! She was so dedicated, supportive, and made the whole process feel easy. Couldn’t recommend her enough!
Hi Luxchan Thavarasa, Thank you for the great review of our Acorn Brockley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
Karthiga & Kevin at Acorn Brockley Branch have just re-let my 2 bedroom flat in New Cross to some great professional tenants once again. Thank you both again for your superb service
Dear Daniel Peter We greatly appreciate your 5-star review and the time you took to share your experience with Kevin and Karthiga. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Lamar Hamilton & Kevin Ashton were absolutely fantastic throughout our sales process! They kept us informed and always helped when it came to managing information between ourselves and our buyers. Great customer service and dedication from the team. I would strongly recommend and would work with them again without any hesitation!
Dear Olivia Goodman We greatly appreciate your 5-star review and the time you took to share your experience with Kevin and Lamar. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Lamar Hamilton was the agent on my first property purchase. He was friendly and pleasant throughout the process, as well as being responsive and helping to push the purchase on.
Hello Chris Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
Recently I’ve been looking to buy a property and had the pleasure of dealing Hannah she’s an excellent agent gave me really good advise listens to what I want I’ve ended up finding my dream home and that’s all thanks to Hannah and Harrison at Acorn. Would recommend using these agents if your looking to buy or sell!
Hi Izzy Taylor! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
First time using Acorn, a friend recommended them and I’m glad they did..great service from start to finish. Hannah Hornsby was a pleasure to work with and made the viewings a piece of cake, great communication and very professional…she is a star ⭐️
Hi Fiona Reed! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.