How many reviews does Acorn have?

Acorn has 3,849 reviews across its 15 offices, rated 4.5 out of 5 overall: 3,154 on Google, 19 on Yell, 676 on Trustpilot.

Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

Q: Where are the Acorn offices?

The 15 Acorn offices, by town. Bexleyheath: 210 Broadway, BEXLEYHEATH, DA6 7BD. Bexleyheath (Baynes House): Baynes House, 210 The Broadway, Bexleyheath, DA6 7BG. Dartford: 5, Market Street, Dartford, DA1 1EY. Erith: 235 Bexley Road, Northumberland Heath, Erith, DA8 3XX. London (116-118 Bermondsey Street): 116-118 Bermondsey Street, London, SE1 3TX. London (128 Rushey Green): 128 Rushey Green, London, SE6 4HQ. London (153 Lewisham High Street): 153 Lewisham High Street, London, SE13 6AA. London (27 Denmark Hill): 27 Denmark Hill, London, SE5 8RS. London (278-280): 278-280, Kirkdale, London, SE26 4RS. London (29 Westow Street): 29 Westow Street, London, SE19 3RW. London (321 Baring Road): 321 Baring Road, London, SE12 0DZ. London (325 Kennington Road): 325 Kennington Road, London, SE11 4QE. London (409 Brockley Road): 409 Brockley Road, London, SE4 2PH. London (58 Road): 58 Road, London, SE23 3HF. London (98 Lordship Lane): 98 Lordship Lane, London, SE22 8HF.

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

4.8 / 5

3,154

Reviews on Google

All 15 offices

1.9 / 5

Reviews on Yell

All 15 offices

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

Myself and my husband have just exchanged on a flat we purchased through Acorn. In my opinion the role of the agent in selling a property is massively undervalued and as such we were incredibly lucky to have had Godefroy from Acorn during our property purchase. Aside from his professionalism in dealing with the transaction we were particularly happy with how communicative he was. He always answered emails very promptly and called us a couple of times throughout the process to catch up and provide information. Any questions we had (which were many!!) he answered with great efficiency. If we ever consider selling the property we wouldn't hesitate to reach out and work with Godefroy and Acorn again.

Carl · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Godefroy and the team at Acorn Crystal Palace are great. My property purchase was quite a lengthy process, but Godefroy remained patient, kind and offered some great advice along the way. Thank you so much!

Marco · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Great overall. Godefroy, our agent, was fantastic - super helpful, knowledgable and nice. Thank you!

Magdalena · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

I was with a different agency for awhile and had no luck - it got really frustrating and my partner and I were close to giving up until we met Godefroy! We changed our agency to Acorn and within a week, Godefroy got us a lot of viewers and I got a couple of offers on the table. Excellent service and we are now moving on to our new home (also through Godefroy!) on Friday. Also massive massive shout out to Tina Skeen who was our sales progressor who also helped a lot in moving the buying / selling along. Can’t recommend Acorn enough!

Isabel · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 23 October 2024

Thanks for the fantastic feedback, Isabel! We’re thrilled to hear that Godefroy and Tina made such a positive impact on your journey. Wishing you all the best in your new home! Your recommendation means the world to us.

1/5

Google

Horrible service. I had a viewing with them which got postponed. That's understandable. We agreed on another date and time that they proposed. I went all the way there to meet them for the viewing and nobody showed up! I called them and it led to nothing. They sent me an email the next week for rescheduling the viewing, no apology no explanation no nothing. I gave them the opportunity to explain how the third time will be different and how I can be sure that I won't be deserted yet again, to which I didn't receive any reply. I will not name the agent of course but this is not good. If I had received any explanation I wouldn't be giving this review. Meanwhile with another agency I booked a viewing after that, made an offer and went through the steps to get a home in much lesser time!

Rehan · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

I had a fantastic experience with Emily from the Acorn Group during my recent letting process. From the initial application to collecting the keys, Emily was incredibly supportive every step of the way. She was consistently transparent, providing clear and honest updates, and she responded to all my queries quickly and efficiently. Her professionalism and dedication made what could have been a stressful process smooth and straightforward. I’m very grateful for her help and highly recommend Emily to anyone looking for a reliable and proactive letting agent.

Oluchi · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 27 December 2025

Dear Oluchi Dominic We greatly appreciate your 5-star review and the time you took to share your experience with Emily. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We had a very positive experience with Acorn Lewisham, our requests were never too much. As first time buyers, we had a lot of questions that were answered. Thanks for the reassurance and all your hard work Grace, Kelly and Max!

Laura · 11 October 2025 · Acorn London (153 Lewisham High Street)