1/5
James Keen, crook- avoid like the plague. Working with the seller to cover up major structural flaws to the property on Tarbert road- unprofessional doesnt cover it.

Trusted Agent profile
★★★★★
3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
1/5
James Keen, crook- avoid like the plague. Working with the seller to cover up major structural flaws to the property on Tarbert road- unprofessional doesnt cover it.
5/5
Banji was really brilliant in helping me secure a viewing at very short notice and this ultimately helped me secure a really lovely property. Banji was very helpful during the viewing and patient while I took the measurements of the flat. Overall, absolutely fantastic service and a pleasure to work with! Thank you Acorn!
Dear Nicholas Gerken We greatly appreciate your 5-star review and the time you took to share your experience with Banji. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Banji Akinkunle was really helpful with every stage of the process. His patience during the search for an ideal place as well as being thorough on the paperwork when we found a place. He has also been thoughtful to follow up post move in. Really pleased with the service overall
Dear Kemi Sewell We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Banji was EXTREMELY helpful with my partner and I during our property search. He made sure to consistently send us properties that met our criteria and was in constant communication while trying to secure a place! 10/10 service
Dear Casey Williams We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Really good service! As a buyer, on my second attempt to buy my first home, they have been really helpful. Thank you Holly, Max and the rest of the team for all your help!
5/5
I recently had the pleasure of working with Aiden Harding from Acorn Estate Agents in Dartford, and I couldn’t be more satisfied with the service I received. Aiden was incredibly friendly and professional throughout the entire process of finding my new home. He maintained excellent communication, always promptly updating me on any developments. He took the time to fully explain all aspects of the process that I needed help understanding, ensuring I felt confident in my decisions. Aiden’s dedication and expertise made the experience smooth and stress-free. I highly recommend him to anyone in search of a reliable estate agent.
5/5
Professional, friendly and helpful. My wife and I had a fantastic experience with The Acorn Group (Dartford) after a previous attempt with another agent didn’t work out. The team helped us to gain interest very quickly and never failed to attend the property when there was a viewing booked. Particular praise for Jacqueline Bissett who was incredibly professional, making the process smooth and stress-free as much as possible. Although at a very early stage in the entire process Jacqueline and her team have provided a professional service every step of the way in selling our property. They were always friendly, gave good advice and were timely with responds to queries. I can wholeheartedly recommend them
5/5
I’d been worried about not being able to get a rental property, I tried many estate agents with not even a response back at times, then I spoke to Aidan at Acorn Estate Agents and he helped me from start to finish to not just get a property but the property I wanted. He went above and beyond and helped the whole way.
Thanks for sharing your experience, George! We're thrilled to hear that Aidan provided such exceptional support throughout your rental journey. Your satisfaction is our priority, and we’re glad he could help you secure the property you wanted. Wishing you all the best in your new home!
5/5
Great communication throughout and Jacqueline came in to work early so that we could view a property
5/5
Believable agency and, very nice dealing from all staff, we would like to recomment this agency to other people
5/5
Acorn were absolutely fantastic throughout my house move. Despite the process being far from smooth, thanks to delays from solicitors and third parties, Acorn remained proactive and supportive every step of the way. Brandon Williams was especially outstanding, keeping me updated daily (often twice a day) and constantly pushing to keep things moving. Jacquline Bissett was also a great estate agent, always available whenever I needed her. The whole process took 8 months, but thanks to Acorn’s dedication and persistence, I always felt reassured. I highly recommend them!
5/5
Great job 👏 To Isabel Twite …
5/5
First time renting in the UK, Isabel Twite really made my moving smooth. Acorn staffs are professionals.
5/5
I just wanted to give a big shout out and thanks to one of the excellent employees of Acorn Estate Agents in Dartford. Her name is Isobel Twite who has shown extreme professionalism, approachability, she is friendly and very communicative, and has always responded back to any queries very quickly. She is a definite asset to the Acorn organisation. Thank you Isobel.
5/5
I highly recomend Acorn, Isabel the agent I met with was so lovely, she made the process so smoth and timely. If you are looking for a new home I highly recomend Acorn Estate Agent Dartford.
5/5
We had an amazing experience with Acorn! They were very helpful with the whole process and kept us informed with any updates and queries we had. Jacqueline Bissett in particular really went above and beyond for us and i couldn’t recommend them enough!!! Thanks again for helping us find our first home!
5/5
Rating only, no written review.
Dear Sam Williams, Thank you for taking the time to review your recent experience with our Acorn Dartford branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
What really stood out was how much Chris genuinely cared. It didn’t feel like just another transaction, he wanted the best outcome for me, and that made all the difference. He’s not just great at what he does; he’s also someone you can trust. If you’re buying, selling, or just need honest advice, ask for Chris. You’ll be glad you did.
5/5
Chris was absolutely fantastic to work with while I was searching for my new home. He was warm, welcoming, and incredibly knowledgeable, always happy to answer questions and never made me feel rushed or pressured. He really took the time to understand what I was looking for and showed me properties that matched my needs perfectly. His friendly, honest approach made the whole experience so much easier and more enjoyable. I truly felt supported every step of the way. Highly recommend Chris to anyone looking to buy a home!
Dear Alexandra Canter, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
I've had a fantastic experience working with Aidan from Acorn. From the very beginning, he was professional, approachable, and extremely knowledgeable about the local market. He took the time to understand what I was looking for and guided me through the process with patience and clarity. Communication was seamless throughout, Aidan was always quick to respond, kept me well-informed at every stage, and went the extra mile to ensure everything ran smoothly. It’s rare to come across an agent who genuinely cares about getting the best outcome for their clients, but Aidan exceeded all expectations. I wouldn’t hesitate to recommend him to anyone looking to buy, sell, or rent. Thanks again, Aidan!
Dear Hafsa, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, James - Regional Lettings Director
1/5
They are scammmers . They ask for holding deposit and give you a fork to sign . You’d think it’s a contract until you decide you want the deposit back and they start quoting the form you signed. Very confused lots of. They took my money and refused giving it back .
Dear Chinonso Obasi, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
After a pretty long time searching for the right property to rent Aidan and the team at Acorn helped us secure an amazing property. What particularly stood out was the speed to move us through each stage of the process and how clear each step was. Finally the moving in process was one of the smoothest and easiest to organise I have experienced in my 10 years of renting. Thanks Acorn Dartford
Dear Akwasi Kufuor, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aidan and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Acorn Dartford
5/5
I recently enquired about a 2-bed flat to buy near Dartford station and had the pleasure of being assisted by Jacqueline from Acorn. She thoroughly showed me the property, answered all my questions with expertise, and made the entire process seamless. Her kindness and professionalism were truly impressive. I would highly recommend Jacqueline to any buyer looking for property in the Dartford area. Her dedication and knowledge make her an outstanding agent.
Dear Suniel Yadav, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jacqueline. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Acorn Dartford
5/5
Impeccable service by the lettings team at Acorn Dartford. Aidan was exceptional throughout the entire process. From providing me with excellent advice, guiding me through the entire process of finding a tenant, keeping me updated throughout with relevant feedback, easy to understand next steps, and all round general assistance. Isabel was knowledgable and polite and did an excellent process on viewings, being honest and respectful to myself and the potential tenants. Acorn are slightly more expensive than other agents I had over to value my property, however the proof really is in the pudding. You absolutely get what you pay for! From exceptional service to great advice and an incredibly smooth process. I would absolutely recommend to anyone.
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.