Trusted Agent profile
★★★★★
3,841 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.
3,146
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
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Acorn's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 3,123 reviews on Google only. Show every review
3/5
GoogleAcorn is among the best in a bad bunch in the estate agent business. However, that still leaves room for improvement. Landlords expect value for money. Attention to detail and service to clients are paramount. Going the extra mile to delight clients should be the norm. We would do business again with Acorn, if only because the options are less attractive.
4/5
GoogleAcorn has provided an excellent service from our first contact with the Catford branch to our sale through Acorn Brockley. They have kept us well informed of the progress of the move and handled some difficult issues in an impressive way. We would recommend Acorn as an estate agent.
5/5
GoogleAlex, our agent at Acorn Brockley, was very helpful in showing us properties and in helping us to negotiate a good price on a lovely flat. He was happy to answer our questions at every stage throughout the process and was available for evening viewings which was handh. We were really happy with the service.
5/5
GoogleThe staff at Brockley Acorn are very Curtis and respectful. They are also very professional in their attitude and try their best within their ability to resolve problems, challenges that can pop up along the process of selling or buying a house. I found all the team that I had any dealings with very approachable. I could truly say for the first time selling my home I could recommend Acorn Estate agents. Also on the behalf of myself and my mother I would like to say a big thank you to all the team. Garfield Clayton
3/5
GoogleRating only, no written review.
Hi Johnny, thanks for the review..much appreciated. Would love to know how we could have improved on your rating though. Would you be able to email me at Andrew.roberts@acorngroup.co.uk please? Thanks. Andrew - Customer Relations Manager
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service! Blake Kingston was double good. Absolutely no dramas!
5/5
GoogleI couldn't believe i could be help so fast. And i and my 4 kids were able to be housed in a more better flat. i sincerely thank Mr BLAKE for his genuine assistant & understanding. ......N.Veronica IGWENAGU
5/5
GoogleThank you for a positive experience, I was looking to move in a very short time, and Blake is been absolutely amazing going above and beyond! They understood my needs and help me to find the perfect place in Anerley. Definitely recommended.
5/5
GoogleI recently rented a property in Crofton Park from Blake, I found him exceptionally helpful and he made the whole process incredibly easy and fluent, which as a customer with a busy lifestyle was extremely beneficial! He even went out of his way to send me reminders! Couldn’t have asked for more! Thanks Blake!
5/5
GoogleI want to write a quick line to thank Anna Smythe from Dulwich Acorn for all her hard work for us during our property search. She was so kind and helpful and really the best agent who's worked on our behalf. Really patient and thoughtful. We've happened to find just the right property through another agent, but I just wanted to say thank you so much and you do a great job!
1/5
GoogleRating only, no written review.
Hi Jamie-Lee. I am sorry to hear that you were less than satisfied with the service you received. Would you be able to elaborate on the reasons for the 1*? My email address is andrew.roberts@acorngroup.co.uk. Andrew Roberts Customer Relations Manager
5/5
GoogleRating only, no written review.
3/5
GoogleGreat staff and service
5/5
GoogleSwift responses, good chasing and honest communication. Very good service and would use again!
5/5
GoogleGreat service, Ross has gone above and beyond to make the transaction happen. Would recommend!
5/5
GoogleJack from the sales team was very helpful. And clearly knew a lot about the market. Thanks again Jack
4/5
GoogleThanks to Jack and Ross ( Lewisham branch) for prompt, polite and helpful assistance all through the purchase process.
5/5
GoogleMattia has been super helpful and kept me updated through the whole procedure, putting my mind at ease! Thanks so much!
5/5
GoogleRoss and colleagues at Acorn Lewisham were really great to work with, very responsive and efficient.
5/5
GoogleA really friendly, fast and professional service - Acorn were a pleasure to deal with on our purchase.
5/5
GoogleAcorn has given me a delightful experience. Especially Mattia for putting all the effort and going the extra mile to make sure we are satisfied with the service.
5/5
GoogleMy experience with Acorn was absolutely worth a recommendation. Specifically Mattia who has been very professional and helpful since the beginning.
5/5
GoogleThe team at this location were great. Helped us find an apartment quickly and did a good job of explaining everything to us while renting our first apartment in the UK.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
