5/5
Rating only, no written review.

Trusted Agent profile
★★★★★
3,841 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.
3,146
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
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Acorn's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 3,123 reviews on Google only. Show every review
5/5
Rating only, no written review.
5/5
Lovely staff, very friendly, great customer service and very determined to get all paperwork done. Would definitely recommend! Becky
5/5
I was new in renting a property thanks God everything went okay and we rent the flat that we like ... a big thanks to Melanie the agent that kindly tok us and show us the flat...to mention as well all the team from Helder Carmen and denzel a bing thanks
5/5
Bradley showed me the property and was honest right from the outset, there was no pushiness to take the property, although I did because it was perfect for me, friendly and professional, happy to have them as my rental agents.
5/5
Very professional and friendly people. Exceptional service from Bradley and the team from the beginning up to present. We had some difficulties along the way but the team did not let me down. I highly recommend Acorn.
5/5
Fantastic service! I can't speak highly enough of Bradley and Jordan. They were professional, efficient and highly sympathetic during what proved to be an extremely stressful time.... They are fast and efficient and go the extra mile to make sure you are looked after. I'll definitely use them again.
5/5
Professional and extremely helpful. We moved from the Midlands and Acorn were the most courteous to our needs. Would recommend them to anyone moving to London.
5/5
A brilliant service from the first call to book the viewing to picking up the keys. I could not recommend them more highly. Jordan and Toni were a great a support during a stressful time and did everything they could to keep the process moving. A big thank you to them
5/5
Acorn is by far the best Estate Agents that I've come across in South London- and I've been through a few! Bradley Gilchrist and handled my move and he was efficient, prompt in responding to my texts and calls and helpful with the small details that make all the difference to avoid or minimise the stress normally associated with moving home. On receiving the keys and moving in the flat was absolutely spotless, including all the kitchen appliances and the bathroom. I can only thank Bradley and all of his colleagues at Acorn for the help afforded to me. Kevin Bismark Cobham
5/5
I found the service offered was excellent. The staff at the Camberwell office couldn't have been more helpful and worked hard to arrange my tenancy as quickly as possible. They kept me updated at every stage and were always available and responded really quickly to any queries. I found everyone really friendly and would happily recommend their services.
5/5
Bradley and his colleagues were super nice, professional and helpful throughout the process of our move into a new house as tenants. They addressed all our concerns and questions promptly and patiently. Highly recommend Bradley and acorn to others renting!
5/5
Acorn Camberwell was very helpful throughout the whole process of selling my flat. They were easy to communicate with, called back within minutes, always helpful. It was a great experience and I really recommend them.
3/5
Rating only, no written review.
Hi Elspeth. Thanks for taking the trouble to rate our Brockley office. I would be really interested to hear a little more about the reasons behind your rating and how we could have improved. My email address is Andrew.roberts@acorngroup.co.uk, if you have time to drop me quick email. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Rating only, no written review.
5/5
Excellent service couldn’t be happier. Well done team
1/5
avoid at all costs. abysmal customer service. As soon as they get your holding fee they will ignore calls/emails.
Dear "D RN", I am sorry to hear about your experience and would be very keen to understand more about your specific issue. Could you email me please on andrew.roberts@acorngroup.co.uk. Thanks
4/5
Really stuck at our slightly protracted sale and dealt with all our frustrations with politeness and calm! Would recommend
5/5
Fantastic service, helpful and courteous staff. Would definitely recommend Keith and his staff for your property needs.
5/5
We bought and sold with Acorn - the team were really friendly and supportive, full of good advice and local knowledge.
5/5
Matthew took photos on Thursday and had found us tenants by Saturday! Great team and top quality customer service from all staff who made the process smooth and stress free. Thank you!
5/5
The team at Acorn Brockley were incredibly friendly, helpful and worked very hard on my behalf during a lengthy house purchase (through no fault of their own!). I would definitely recommend them.
5/5
The whole team have been great throughout my purchase, couldn't recommended them enough. Through past nightmare experiences with estate agents...! they made the process really straightforward, even though I had many complications to deal with.
5/5
We recently went to this estate agents to buy our first property. Alex was amazing very thorough and helpful and always on hand to provide useful insight and advice regarding all aspects of the process. Just what you need when making such an important commitment.
5/5
I contacted Acorn Brockley Estate Agents at the end of April this year as I had a property to let in Brockley and it had been with another agent for two and a half months. I met their representative, Kereem McKenzie, at the property on a Saturday and he explained the costs and services very clearly. The property went on the market the following Saturday and the next Tuesday Kereem called me to say that the property was let at the monthly asking price. Naturally I am very impressed with Acorn Brockley Estate Agents.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
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