Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

Andzelika Lesniak she helped us a lot with renting out this property every single time called her since the beginning she has been very polite and helpful we are pleased with her service thank you Anzelika!!!! xxxx thank you

Ozgur · 12 June 2019 · Acorn Dartford

5/5

Google

Excellent service. All the team was very helpful and friendly. Especially Andzelika who was professional and knowledgeable which made all the process of finding a new tenant quick and smooth. Thank you.

Marek · 12 June 2019 · Acorn Dartford

1/5

Google

I was dealing with Laurence Doucet and we were told given over email about that the stuff we had asked to be removed has been done. Surprise, surprise, after we take the keys and open the house the stuff has not been removed. We were given in writing LIE just to do completion.

Vivek · 12 June 2019 · Acorn Dartford

Agent replied · 10 June 2024

Hello..I have now spoken to Laurence about this and unfortunately, your request to remove items from the property came in after exchange of contracts! Laurence did say that she would try for you but the sellers were just not able to remove the items. All items I understand were included on the fixture and fittings list that was supplied by the seller at the beginning of the transaction. I am sorry that this spoilt your experience, but largely this was out of our control. I hope that you will be very happy in your new home, but if I can help further, please let me know. Andrew Hi. Sorry to here this. Could you email me the address please so that I can investigate please? Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Google

Simply the best agency I have ever dealt with in terms of fees, efficiency, professional approach and friendly employees ! Excellent service provided by Laurence who is very customer-focussed and has great negotiation skills.

Joelle · 12 June 2019 · Acorn Dartford

5/5

Google

Excellent service. Very helpful and prompt responses from everyone we spoke to. Would recommend to anyone. We were specifically dealt with by Andzelika and Michael. Very professional and helpful throughout the process and even once we had moved into the new property.

Laura · 12 June 2019 · Acorn Dartford

5/5

Google

I have used online agents with hope of saving time & money - never been more wrong. With Acorn I have achieved better rent than I was expecting ! Thanks to Andzelika !

Sylwia · 12 June 2019 · Acorn Dartford

5/5

Google

Excellent service! Andzelika and the team was very polite and professional. Clearly know there job All paperwork signed online, speedy referencing check, all done within a week. Can’t wait to pickup keys. Cheers guys Bill

Bill · 12 June 2019 · Acorn Dartford

5/5

Google

Had such a great experience from start to finish. Really friendly and professional team! Special thanks to Daniel and Ryan, couldn’t be more helpful always kept me updated and was so speedy with getting our house sold Would highly recommend and will be using again in the future! Thanks again!

Jodie · 12 June 2019 · Acorn Dartford

5/5

Google

An outstanding estate agent that goes above and beyond. Extremely happy from the service I received from Laurence Doucet. She was very attentive and understanding of my requirements. Also very friendly,honest as well as professional with her response. A big Thank you to you Laurence

Mindaugas · 12 June 2019 · Acorn Dartford

5/5

Google

Had a fantastic supportive team who helped us get out first home! Customer service was absolutely fantastic. Thank you for the wild card Ashely! And thanks for all your help, support and trust in us! All the best

JVP · 12 June 2019 · Acorn Dartford

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Laurence and the team at acorn have been nothing but helpful and really made moving house a lot less stressful due to their efficiency and hard work, I would highly recommend them and if we ever wanted to move again I wouldn’t hesitate to sell my home with them.

Amy · 12 June 2019 · Acorn Dartford

5/5

Google

I met Andzelika in Acorn DARTFORD office on Saturday and discussed my apartment that I wanted to let out. By Monday evening I had two viewings and by Tuesday the tenancy was finalised. I can see their commitment and their genuine interest in both lamdlola and the tenants. Thanks again for your assistance.

Abhinav · 12 June 2019 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Abhinav for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Andzelika and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I highly recommend the Acorn estate in Dartford. Andzelika is very helpful and friendly, she helped us a lot to get our flat to rent. If we don’t understand something or we have any question she explained everything and answering quickly. Thanks everything for the team! 🤗 …

Bella · 12 June 2019 · Acorn Dartford

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A fantastic team and a real pleasure to do business with! Despite some hiccups along the way with the sale, the agents have always been helpful and engaging. Nothing is too much trouble and everyone is willing to go the extra mile, from the administration team right up to Area Manager. Very down to Earth people and would engage with them again.

Claire · 12 June 2019 · Acorn Dartford

5/5

Google

I cannot recommend lettings department highly enough! I'm first time Landlord and I would never go through the process without the Acorn assist. I'm in the process of buying 2 more properties and will definitely get Andzelika to look after rental side of my investment!

Sebastian · 12 June 2019 · Acorn Dartford

5/5

Google

Excellent service from both the office in Dartford and the back office admin team. Lots of viewings, good feedback, new tenant found and property re-occupied with only one month down time which is very good. Lots of good advice. Definitely recommend this team to let your property.

Jenny · 12 June 2019 · Acorn Dartford

4/5

Google

Andzelika has been amazing in securing me with new tenants for my flat. She managed to get people to move in the day after my old tenants moved out, which meant i had no rent gap, which was amazing. She had a sense or urgency, as i was worried re a rent gap, and she kept me up to speed all the way along. I have been with Acorn for 4 years now, as Mark Sugarman secures my first ever tenants, and Andzelika took over the reigns this time round and has proven to be just as good as Mark. These guys are the reason i have stuck with Acorn.

Sharon · 12 June 2019 · Acorn Dartford

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Fantastic service from Acorn. My agent Ashley Neale was extremely helpful and informative and was always keeping me in the loop. I didn’t have to chase for anything from them as they were always on top of what was going on and keeping me informed with every bit of progress made. I would recommend using Acorn, for a friendly hassle free service.

Elliot · 12 June 2019 · Acorn Dartford

1/5

Google

I have taken flat on rent in Trafford House via Acorn Property Management agent. Agents helped me to complete the process of house agreement smoothly. I got replies on my queries on mail quickly. Once I have taken property on rent, I do not get response on my queries dropped on mail. I had to follow up 2-4 times on call, then somehow I got response. When it came to vacating the property, I had dropped mails but for getting response over mails, I had to chase agents several times. Agents addressing tenant's concern/queries is poor. I still waiting for my concern to be sorted out.

Vikram · 12 June 2019 · Acorn Dartford

Agent replied · 10 June 2024

I am sorry to hear about your experience Vikram. It’s a shame that I wasn’t aware of these issues until now, but still happy to look into them for you. Please email me at Andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The service I received from Andzelika was excellent as she worked tirelessly to ensure suitable tenants were found for my property. She constantly gave me progress update during the process. Her approach has been respectful, attentive and professional. Many thanks for your hard work.

Jen · 12 June 2019 · Acorn Dartford

5/5

Google

Andzelika was super helpful and patient when I was trying to decide what home I wanted. She was always communicating and ready to explain anything I needed clarification on. She got me my home in a swift manner and ensured I was as comfortable as can be. 200 stars for acorn. Michael also helped complete the process. Polite and hands on ready to assist.

Ade · 12 June 2019 · Acorn Dartford

5/5

Google

Thank you Acorn Estate Agents. We received wonderful service from Andzelika and Katie throughout the entire process. Very informative and extremely helpful in every way. I would highly recommend using them if anyone is looking at renting or buying property in the Dartford area

Ruan · 12 June 2019 · Acorn Dartford

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I received an excellent service from Acorn when letting my property. If I knew how smooth and stress free the whole process was going to be I would have decided to let the property a lot sooner. Andzelika was very helpful and knowledgeable always keeping me updated when necessary. Overall I received a very professional and friendly service. Thank you Andzelika.

Amanda · 12 June 2019 · Acorn Dartford

5/5

Google

Acorn Dartford are one of the best agencies I have dealt with. I came to them after being thoroughly let down by two other big estate agents in my area and wasn't feeling very confident in regards to getting my property sold. Well here we are two weeks down the line from instruction and they have kept their promise and my property has now made it to the sold page. Cannot thank Ronnie, Laurence and Jonathan enough for helping me and assuring me that they would do what they said they would. Would never bother with another agency again as not only are they hard workers they genuinely nice and fun to talk to. Here's hoping the next phase goes just as smoothly. Thanks again guys.

Katy · 12 June 2019 · Acorn Dartford

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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