Trusted Agent profile
★★★★★
3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Showing 3,131 reviews on Google only. Show every review
5/5
GoogleAcorn Camberwell are a great team to work with. We had a very difficult & long sale but throughout the team remained professional, committed and most importantly positive when things weren't going so well (thanks guys!) Particular mentions to Leon, Bradley, Steve & Alex who all helped to get the sale over the line.
5/5
GoogleI am so grateful to everyone I dealt with at Acorn for making my house hunt and move as pleasant and hassle free as it was! I have previously had really awful experiences with letting agents and so always feel apprehensive when I have to deal with them, but I have to say that Acorn was exceptional. Helpful, patient and understanding. The first agency I have dealt with where the focus is on helping human beings with their living situations, rather than a twisted money grabbing opportunity. Would absolutely recommend, thanks guys!
5/5
GoogleWe received faultless service from the Acorn Camberwell team. Bradley Gilchrist and Damian Agbodza were great in finding us properties that matched what we were looking for; they dealt with difficulties in a very honest and friendly manner; and unlike other estate agents, we always felt they genuinely wanted to find us a place we’d be happy in, rather than just get the fee and move on. They were excellent and very accommodating; we’d recommend them to anyone.
5/5
GoogleDavide found us a nice flat quickly. He was extremely helpful, answering all our questions promptly and even showed us round the flat outside of his normal working hours when we wanted a second viewing. Overall experience was good, and process made easy by being able to sign everything online. Would recommend to others.
5/5
GoogleDavide has found me a quality tenant very quickly. He has also gone beyond the call of duty to help me get the flat ready. An extremely professional and polite young man! Thank you! Would definitely recommend Acorn as all the staff have been very efficient & professional!
5/5
GoogleI had an amazing experience with acorn who helped me buy my first appartment. The estate agent Leon was incredibly helpful and always at hand to offer advice. He went above and beyond to make the process run as smooth as possible - would definitely recommend!
5/5
GoogleAcorn provided an outstanding service in renting my flat. From my first meeting with Bradley (who bravely entered my freshly painted flat in a three piece suit) to the final signing of the tenancy agreement my experience has been positive. What I valued most was the personal service I recieved - I never once thought I was just another landlord. Everyone that I dealt with at Acorn was friendly, knowledgeable and professional. If you are renting your flat in Camberwell then look no further than Acorn, they really are great.
4/5
GoogleI received excellent service from Leon at the Camberwell office. Leon was responsive, communicated regularly and was extremely patient during the sale dealing with my solicitor, the tenants in my flat and my letting agents. I would say though that Acorn's valuation was considerably higher than what we received offers for, and we weren't particularly happy with the photos taken of the flat for posting on the property search sites. Nonetheless, I would recommend Acorn and thought that Leon was a pleasure to deal with.
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Hi Shaun. Thanks for your rating. If you have a minute, I would love to know how we could have improved on your experience. Thanks. Andrew Roberts - Customer Relations Manager (andrew.Roberts@acorngroup.co.uk)
5/5
GoogleDefinitely there in a pinch. Thank you!
5/5
GoogleGreat local agent, very knowledgable.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleA great service, always helpful & communicative in addressing any issue that arose.
5/5
GoogleGreat customer service. Were there every step of the way! Kereem was extremely helpful. Would highly recommend.
5/5
GoogleGreat service. Alex was extremely helpful and professional throughout my purchase. Great work!
5/5
GoogleI can honestly say that without Alex and Taylor at Acorn Brockley, we would not have got through the process of buying our house. They offered advice, assisted with dealing with solicitors and went above and beyond to support me at every stage.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAcorn were the most accommodating estate agents we came across in our recent house-hunt. From an in-depth tour of the area, to tolerating our novice questions, Alex made us feel very welcome, and we would look to use them when we eventually sell our house. Cannot recommend them enough.
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Alex and the Brockley team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleFrom day one Acorn, and Alex in particular, could not have been more helpful. The whole process, which felt quite daunting, was made a smooth and relatively painless experience, due in no small part to the professionalism, attention to detail and focus of the Estate Agent. It was a pleasure to deal with Acorn and we thoroughly recommend their first class services.
5/5
GoogleRating only, no written review.
5/5
GoogleAbsolutely fantastic estate agents. Highly recommend.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleFound them extremely helpful and friendly, and made the process seem significantly less stressful ! Specifically Blake Kingston
5/5
GoogleGreat service. Took a lot of trouble to help with finding the right property for me. All the staff in the Branch could not have been more helpful
5/5
GoogleThanks to Martin and Katarzyna for being accessible, reliable, and holding all the threads together, always in a friendly and reassuring way. Highly recommended!
5/5
GoogleFantastic service - flat purchase went through in record time. Prompt, professional and personable - cannot rate them highly enough!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
