Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

Thank you Ashley and Joe, you have been fantastic. Great service and what we appreciated is you held our hand all the way. So excited by the new adventure that awaits Bob and I. I would recommend you guys above all other estate agents. Once again thank you so very much.

Karen · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Karen for leaving us a 5* review. We are really happy that you were pleased with the service you received from Ashley and Joe. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I will really like to say Acorn Northumberland Heath have been fantastic in helping me to find a place.I will like to say Amir has been very helpful,you can always reach him when you call and their customer services,am very happy with. I highly recommend them.

Bukky · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Well done to Amir and the team, I am very happy to say a professional service delivered through all of my dealings with them. I have worked closely with Amir and he has followed up on every call and email I sent. Looking forward to working with you through 2020.

S · 10 June 2020 · Acorn Erith

5/5

Google

I couldn’t praise Katie Sweetlove enough. She was very professional, very nice, knowledgeable, punctual, super quick to reply to my emails and a REAL problem solver. Finding a good agency/agent is never easy and my experience has mostly been negative in the past but Katie made moving into this new flat a really good experience! Thanks Katie!

Chris · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Christopher for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Katie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We used Acorn to sell our house. Had it on the market with another estate agent who were absolutely useless. From start to finished was kept informed at every stage and actually received a call back when I was supposed to. Thankyou Joe and Ashley.

Stafford · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Stafford for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really impressed with Joe and his team. Messages always passed on and calls returned. Joe did loads of chasing of solicitors and kept me up to date with my buyers progress and I always felt that he was looking after our sale from start to finish. Based on my experience I'd certainly use this team again and happily recommend them. Thanks.

M · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Emma for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I can’t thank Joe and the team enough for helping us to get through all of these. It took me a year and half to sell my house unfortunately, but Acorn found me a buyer in weeks. Joe kept me up to date and explained every step of the way. It always made me feel relief after spoke with him. Highly recommend them to our friends and we will definitely use them again in the future.

Fay · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Fay for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The team from Northumberland Heath branch were amazing at helping us with the sale of our house. Always very professional and we would not hesitate to recommend them! Joe and Amir were always available to help and answer our queries. Joe especially, kept us informed regularly and helped push things along, more so than our solicitor. Thank you Joe!

W · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Joe and Amir met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The team at Northumberland Heath are absolutely amazing and I can not recommend them highly enough. From the minute that Joe came and did the valuation right the way through to exchange, Amir and Joe have been there going above and beyond what is required from an estate agent. The sale and purchase of my house has not been the easiest but absolutely nothing has been too much for them. If I needed any advice or help with anything, I could always rely on Amir to be able to advice and help us to overcome whatever obstacle occurred. Thank you both so much for all of your help over the last 6 months, I honestly can not thank you both enough!

Donna · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Donna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Northumberland Heath and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Joe and Ashley at the Acorn Northumberland Heath branch dealt with the sale of our property and from the very outset they were extremely helpful, courteous and enthusiastic which resulted in the sale going through much quicker. Ours was a more difficult one as we were purchasing our new property in France so it was held up due to all the hurdles which the French property system presents. However having a very professional and efficient team dealing with our sale on the English side made for a much less stressful process as Joe was always on hand to smooth things over and push it along with updates on a daily basis. Nothing was too much trouble. Thanks to the relentless efforts of Joe and Ashley, we were able to move to our new French property a month before Christmas and are now happily settled in here. We would recommend this great bunch of guys to anyone buying and/or selling a property.

Lily · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Lily for taking the time to provide us with a fantastic review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Ashley and well done on your move. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We were in an unique situation where the team at acorn was willing to step in and help market our property. The team we worked with, Joe, Ashley and Amir were always professional, understanding and approachable, but most importantly they have the skills to get you viewings and offers. Would definitely recommend their services.

James · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Northeath Team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

My thanks to all the staff at Acorn estate agents Northumberland Heath branch. The service I have received has been excellent, from the valuation, the photos, the viewings, the feedback and to the acceptance of an offer. Ofome was very helpful and willing to change the photos a few times until I was happy with them. A special thank you to Joe , the branch manager for being so efficient and always keeping me well informed. A big thank you also to Ashley and Amir for always being enthusiastic and very polite when showing viewers around. Everyone has worked so hard to enable the selling of my property, you are a great team and I have told many people how good you have all been. Thank you, from Heather Gardner.

Heather · 10 June 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our team at Northumberland Heath. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn is very professional and secure. Damian was very helpful and super nice.

Sara · 13 January 2020 · Acorn London (325 Kennington Road)

Agent replied · 11 January 2025

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I found the service from this branch and Yusef who dealt with the selling of our house. Over the months from the valuation to the arranging of the photographer, who took some excellent pictures of our property. Also a very skillfull writing of the property details. I would use Acorn and Yusef again. Finally I say Thankyou

David · 12 January 2020 · Acorn London (29 Westow Street)

5/5

Google

Used Acorn Grove Park to get our new flat which we are absolutely in love with. Process was super easy and Acorn dealt with everything. We were in our new flat within 2 weeks of looking. Nathaniel took the time to find out what we were looking for and managed to get us a flat that seemed way out of our league at first. Definitely reccomend.

Gabrielle · 12 January 2020 · Acorn London (321 Baring Road)

Agent replied · 10 January 2025

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Suzzannah is one of the best agent . she has never let us down. excellent service. we have been very happy since we started with them .I recommend Suzzannah any time. all the staff are very Helpful.

Janak · 30 December 2019 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Janak for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received initially from Mauricio and Davide and then from Heidi and Cailey in our PM team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

James Hoadley provides great service, quick decision progress during the review phase and always responsive to all our queries via phone or email.

Pavel · 25 November 2019 · Acorn London (325 Kennington Road)

Agent replied · 23 November 2024

Thank you Pavel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Leon was enthusiastic, informative and responsive. He answered my queries swiftly and kept the pace up during the entire process, he pushed things forward with robustness. In addition Steven was very helpful dealing with my queries, very reassuring and an excellent communicator. Thank you both.

MC · 26 October 2019 · Acorn London (27 Denmark Hill)

Agent replied · 24 October 2024

Thank you Marion for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Shamia is a star! He was so efficient and helpful. Made everything run as smoothly as possible. Would highly recommend Acorn Catford, especially Shamia Oakley-Rowe!

Ben · 25 October 2019 · Acorn London (128 Rushey Green)

1/5

Google

Rating only, no written review.

Seraphim3d6 · 30 August 2019 · Acorn London (29 Westow Street)

Agent replied · 28 August 2024

Hi..I am sorry to hear that you were not happy with the service you received from our Crystal Palace office. I can’t find you on our system, so would you mind dropping me an email with your issues and I will see what I can do to help. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Google

Nathan was such a great agent, he introduced us to what it's now our new home, and he knew what we were looking for since the beginning. Professional at all times, and always helpful. Thanks.

Juan · 29 August 2019 · Acorn London (29 Westow Street)

5/5

Google

The whole team at Acorn have been amazing. As a first time buyer, I didn't expect everything to happen so quickly and smoothly, AND I got the exact property I was looking for.

Daniela · 29 August 2019 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The Lettings Manager Nathan went above and beyond in assisting us with property searches. When we found one that we really liked, he really fought our corner so that we could secure the property even till the last minute. He carried out tasks - which I'm sure were not in his job description- in order to help us out, and him and his team made sure to keep us in the loop everyday regarding our application. Forever grateful for Nathan's help as we would not have anywhere to live otherwise!

Maria · 29 August 2019 · Acorn London (29 Westow Street)

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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