Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

If I could give more than 5 stars, I absolutely would! Acorn have been fantastic with me and my family throughout the sale of our home. Jamal Whelan at the Camberwell branch treated us with genuine care, respect, and integrity. Whenever we had a question, he was only a phone call away; always patient, helpful, and reassuring. He was a key reason we were able to sell our house and move into our dream home. If you want to be treated properly, looked after, and given honest, clear advice when selling your property, make sure you ask for Jamal at the Camberwell branch. Top service from Jamal. Top service from Acorn. I also have to mention James Moss! another top guy at Acorn who offered great advice and showed incredible patience. Both of them truly understand how to support their clients and secure a successful sale. 10/10!

Jacob · 27 December 2025 · Acorn London (27 Denmark Hill)

Agent replied · 26 January 2026

Hi Jacob H, Thank you for taking the time to review your recent experience with our Acorn Camberwell branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

The whole team at Acorn were great, particularly Jamal who I dealt with most regularly. Always there to pick up the phone and help with any issues. Very smooth.

Johnny · 27 December 2025 · Acorn London (27 Denmark Hill)

Agent replied · 26 January 2026

Dear Johnny Mcmullan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

1/5

Google

one of the worst unprofessional Agents. They made us stay in a hotel for 2 days on our expenses, didint even clean the property until 8 pm. we were supposed to check in that morning though. didnt even feel sorry. making excuses. Complete crap team.

Harsh · 24 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 14 January 2026

Good afternoon Harsh, I am sorry to read your review, my team always strive to provide the best possible service to all of our clients. Can you please email me the property address you have moved into so that I can look into this for you - jake.blackman@acorngroup.co.uk. Best Wishes, Jake Blackman Acorn

5/5

Google

Selling with Acorn Estate Agents was a great experience. The team was professional, responsive, and kept me informed at all stages. I’m very happy with the results and I highly recommend them. Thank you.

Sonia · 23 December 2025 · Acorn London (321 Baring Road)

Agent replied · 25 January 2026

Dear Sonia Stephenson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Festina at Acorn Grove Park was incredibly helpful throughout both the sale and purchase of my home. The process was particularly complicated at times, but she remained professional, proactive, and supportive throughout. Her clear communication and commitment to keeping things moving made a stressful situation much easier to manage, and she's also fun and easy to chat with - which always makes a difference to me. I’m very grateful for her help and would highly, highly recommend her.

Maria · 23 December 2025 · Acorn London (321 Baring Road)

Agent replied · 25 January 2026

Dear Maria Coyne We greatly appreciate your 5-star review and the time you took to share your experience with Festina. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Jennifer thank u very much u made my year so good what u done in treating people I appreciate all u did for me it made my life going forward cause of ur kindness.

Henry · 23 December 2025 · Acorn London (58 Road)

Agent replied · 16 April 2026

Dear Henry Williams We greatly appreciate your 5-star review and the time you took to share your experience with Jennifer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We had a fantastic experience with Festina. She showed us several properties at the beginning, and even when we decided to look elsewhere for a while, she followed up brilliantly and introduced us to a new property which is now our current home. Festina was extremely professional, kind, and supportive throughout the entire process. She offered great advice from start to finish and maintained excellent communication at every stage. We always felt listened to and well guided. Thanks to her dedication, we found a home we truly love. We couldn’t be happier and can’t thank her enough for all her help. Highly recommended!

Miguel · 20 December 2025 · Acorn London (321 Baring Road)

Agent replied · 27 December 2025

Dear Miguel Pargas, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Our agent was Festina Gashi, she was excellent at keeping us informed of the process, and chasing outstanding items for the solicitors to get things moving. Post sale she was also kind enough to facilitate collecting rogue mail that had still been delivered before addresses were updated. ​​​​

Sheriden · 20 December 2025 · Acorn London (321 Baring Road)

Agent replied · 27 December 2025

Dear Sheriden Kuech We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Hi Fastina. Thanks to your expertise and hard work, I am now the proud owner of a home I truly love. I deeply appreciate your honesty, responsiveness, and willingness to go above and beyond to make this purchase a success. You are wonderful. Opeyemi Joel Oloruntola

Joel · 20 December 2025 · Acorn London (321 Baring Road)

Agent replied · 25 January 2026

Dear Joel Bjs We greatly appreciate your 5-star review and the time you took to share your experience with Fastina. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

They were helpful every step of the way. I believe everything might have taken a few more months if Jack hadn't encouraged us to keep moving forward. It was truly a pleasure working with them. I highly recommend them!

Aziz · 20 December 2025 · Acorn London (325 Kennington Road)

Agent replied · 27 December 2025

Hi Aziz Vatan, Thank you for the great review of our Acorn Kennington team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

As FTB, we recently purchased a flat where Acorn was the seller's agent - we had an absolutely excellent experience. Lamar was friendly, helpful, knowledgeable and did an excellent job of chasing up all parties and keeping us updated in a timely way throughout the transaction. We would definitely use Acorn in any future property transaction, and wouldn't hesitate to recommend Lamar in particular! A massive breath of fresh air after awful agent experiences with various other London agencies across our house buying journey.

Savannah · 20 December 2025 · Acorn London (409 Brockley Road)

Agent replied · 27 December 2025

Dear Savannah Adeniyan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Really proactive team. Assistant Manager Dammy found us the perfect property earlier this year and was always really helpful throughout the buying process. Thanks so much everyone!

Caro · 20 December 2025 · Acorn London (128 Rushey Green)

Agent replied · 27 December 2025

Dear Caro Lyn We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Acorn Catford were the agent used by the seller of the house we recently bought. Props to Dammy who was in charge of the sale and was always very friendly and helpful.

David · 20 December 2025 · Acorn London (128 Rushey Green)

Agent replied · 16 April 2026

Dear David Nath We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have recently purchased a property via Acorn Catford and the whole experience was great. From viewing property and meeting the agent Dammy, he was really helpful and prompt to my emails. I am looking forward to working with Dammy and the Acorn team for future endeavours.

Lance · 20 December 2025 · Acorn London (128 Rushey Green)

Agent replied · 27 December 2025

Dear Lance Joseph, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I had a fantastic experience with my last Purchase. Dealing with Dammy Was a Pleasure !!

Chaim · 20 December 2025 · Acorn London (128 Rushey Green)

Agent replied · 16 April 2026

Dear Chaim Green We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Brilliant experience using Acorn in London Bridge to sell my Bermondsey flat. They gave me clear and honest advice right from the start, and got me multiple offers and an agreed sale within a week of it being on the market. I really …

Bethwallace1102 · 16 December 2025 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Bethwallace1102, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More

5/5

Google

I’ve had an excellent experience working with Nerea. She has been incredibly helpful throughout the entire process, showing me multiple flats and always taking the time to understand exactly what I’m looking for. Her professionalism, …

Pablo · 16 December 2025 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Hi Pablo Perez Bonilla, Thank you for taking the time to review your recent experience with our Acorn … More

5/5

Google

Carly has been a refreshingly great agent to deal with - flexible, helpful and easy to chat through options with. Highly recommend!

Liz · 16 December 2025 · Acorn London (98 Lordship Lane)

Agent replied · 16 April 2026

Dear Liz Bull, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

It is early days in my property search and walked into Acorn Dulwich, Max and Harry were very helpful, and looking forward to seeing a few properties with Harry next week.

Joe · 16 December 2025 · Acorn London (98 Lordship Lane)

Agent replied · 16 April 2026

Hi Joe Jeffrey, Thank you for taking the time to review your recent experience with our Acorn Dulwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Harry C has been very helpful in our property search and look forward to continuing to work with him

Johnny · 16 December 2025 · Acorn London (98 Lordship Lane)

Agent replied · 16 April 2026

Hello Johnny B Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Had a great experience with Acorn. Our estate agent, Emma, was particularly helpful in getting us our apartment.

Sunchit · 16 December 2025 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Hi Sunchit Sethi, Thank you for the great review of our Acorn London Bridge team. It’s fantastic … More

5/5

Google

Great service and lovely team who looked after us from start to finish. Very patient and very helpful.

Pippa · 16 December 2025 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Hello Pippa Oakley Thank you for your review! We love to receive positive reviews after customers … More

5/5

Google

Acorn Estate Agents in Bermondsey were super helpful throughout the whole process. We worked with Nerea Rodriguez who was super thorough and reactive, which we really appreciated! Thanks again!

Cassie · 16 December 2025 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Cassie Bertrand, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More

5/5

Google

Amazingly helpful team (Nerea, Beth, Stuart) throughout our search and buying process. Always available to answer questions and provide suggestions for high-quality properties on the market very responsively. A pleasure to work with

Aaron · 16 December 2025 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Aaron Casanova We greatly appreciate your 5-star review and the time you took to share your … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent