Acorn - Bexleyheath reviews in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Google

Tunde was absolutely amazing. I am so grateful for him and how quickly he assisted me with getting my property. Highly recommend him. He was always communicating with me and the process was so quick and professional. Thank you!

Samantha · 13 August 2026 · Acorn - Bexleyheath London (128 Rushey Green)

★★★★★ 5/5

Google

Jennifer was absolutely brilliant! She was really personable and was clear every step of the way, updating me most days. Definitely recommend her

Liane · 13 August 2026 · Acorn - Bexleyheath London (98 Lordship Lane)

★★★★★ 5/5

Google

It has been an absolute pleasure working with the team. They are incredibly professional, with excellent communication throughout the entire selling process. We have partnered with this branch and brand on numerous sales opportunities, and they consistently deliver outstanding service. I would highly recommend them to anyone looking for a reliable and knowledgeable team. A special mention goes to Colm for his exceptional sales expertise and outstanding ability to achieve great results.

Christopher · 13 August 2026 · Acorn - Bexleyheath London (98 Lordship Lane)

★★★★★ 5/5

Google

We had an excellent experience with the Camberwell branch of Acorn. Davide Letizia has been most professional, friendly and attentive to our needs at every step of the process. Megan Baseby was also very helpful. We are very grateful to them and highly recommend their service.

Stephane · 13 August 2026 · Acorn - Bexleyheath London (27 Denmark Hill)

★★★★★ 5/5

Google

Sold my flat through Acorn and would highly recommend. Jamal in particular was easy to deal with, knowledgeable and managed the process really well.

Michael · 13 August 2026 · Acorn - Bexleyheath London (27 Denmark Hill)

★★★★★ 1/5

Google

Awful experience, booked a viewing which was confirmed. When I called the morning of the viewing I was told the property was sold. If I hadn’t called we would have made a long journey for nothing. I was told this information very casually, as if it was no issue, and was promptly recommended another property to look at!

Niwla · 11 August 2026 · Acorn - Bexleyheath Dartford

★★★★★ 5/5

Google

Very friendly and helpful estate agent, kept us up to date on all steps of the sales process for our property. Highly recommended.

Andrew · 11 August 2026 · Acorn - Bexleyheath Erith

★★★★★ 5/5

Google

Carly helped me with a viewing in ERITH. She gave in appointment for Burke g same day . It was quick . She gave me all information needed and can be given in the short time . She was absolutely amazing.

Vibha · 11 August 2026 · Acorn - Bexleyheath Erith

★★★★★ 5/5

Google

Dear: Florence You have been a great agent and patient with me for last few days. Furthermore, understanding my not skillful English. Thanks for helping me to find the closest station with your excellent driving skills in that journey. Thanks again for everything! From: Xiu

Xiao · 11 August 2026 · Acorn - Bexleyheath London (321 Baring Road)

★★★★★ 5/5

Google

Florence helped me find my property, her knowledge in regards to the property was outstanding. Florence made the process very easy, a wonderful estate agent

Natalie · 11 August 2026 · Acorn - Bexleyheath London (321 Baring Road)

★★★★★ 1/5

Google

We came to look at a house through this real estate agent, but no one greeted us. It was all for nothing; no explanation was given, only an email was sent.

Isabella · 11 August 2026 · Acorn - Bexleyheath London (321 Baring Road)

★★★★★ 5/5

Google

I had a great experience with Acorn Crystal Palace, especially with Banji Akinkunle, who assisted me throughout the process of finding and moving into my new home. He was very helpful, professional, and responsive from start to finish, and always kept me updated whenever there were any developments. Banji was approachable and patient with all my questions, and made what could have been a stressful process much easier. I really appreciated his support and attention to detail throughout the whole process. I would definitely recommend Banji to anyone looking for a helpful and reliable lettings negotiator. Thank you again for all your help!

Grace · 11 August 2026 · Acorn - Bexleyheath London (29 Westow Street)

★★★★★ 5/5

Google

had a great experience with Nerea at Acorn purchasing a flat. Nerea was very friendly and communicative throughout the entire experience

Oscar · 11 August 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Selling a property is about much more than simply completing a transaction. It’s about trust, communication, care, and having the right people by your side. From my very first conversation with Beth, she spoke about Acorn's values and explained that their service was about more than just selling a property. She talked about genuinely caring for their clients, paying attention to every detail, being proactive, communicating openly, and putting people first. I can honestly say that those weren't just words, they were values the entire team lived by throughout our journey. I would especially like to thank Nerea, who was outstanding from start to completion. She was professional, friendly, highly responsive, and kept us informed every step of the way. Her attention to detail, proactive approach, and dedication made what could have been a stressful process feel smooth and well managed.She is the star the show! I would also like to recognise Beth and Stuart, whose support throughout the sale was exceptional. The whole team worked seamlessly together, always willing to help, quick to respond, and committed to achieving the best outcome. Their professionalism, teamwork, and genuine care gave us complete confidence throughout the process. Everything Beth shared with us during that very first conversation became our experience. We didn't just receive a service from Nerea, Beth and Stuart, we experienced a team that truly cares about its clients and delivers on its promises. Thank you, Nerea, Beth, Stuart, and the entire Acorn London Bridge team. I highly recommend them to anyone looking for an estate agent that combines professionalism with genuine care and exceptional customer service.

Tunday · 11 August 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

I cannot praise Beth and the team at Acorn enough. From start to finish, Beth was brilliant, helpful, knowledgeable, and always accommodating. She was a absolute pleasure to work with, and her professional, honest approach sets a high standard. Highly recommended to anyone looking for a top-tier estate agent!

Ioannis · 11 August 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

I had a great experience buying my first property in London with Beth and Acorn Estate Agents. Beth is very knowledgable and was always very helpful and patient with our requests. She helped get our questions answered by the sellers, communicated updates clearly, followed up with both our and the sellers solicitors frequently to get updates and helped us throughout the entire journey, always going the extra mile.

Nicky · 11 August 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)

★★★★★ 1/5

Google

Put in an offer which was accepted then received an email stating that purchase fell through. Lied and stated that it had been discussed on the phone which it had not. Dealt with us like we were buying a pair of shoes not a house! Hope to never deal with Louise ever again. Written an email to the area manager because the handling of the whole thing has been an utter disgrace. Constantly sounded frustrated that our house wasn’t selling quick enough - look at the state of the economy - houses aren’t exactly selling in a week! Anyway, if I do ever have to buy a house through Acorn, will be specifying who I do NOT want to deal with. Nonsense behaviour

Tolu · 11 August 2026 · Acorn - Bexleyheath London (153 Lewisham High Street)

★★★★★ 2/5

Trustpilot

Experience as a buyer

As a buyer, my experience with Acorn Sydenham was mixed at best. First of all, a warning: They make you pay a mandatory £90 fee to complete identity checks - an amount which is way above most other estate agents (quite a few do this for free). Sellers, be aware that your buyer will have to pay this, with no advance warning. The second thing was just the lack of communication between team members. I had 3 different people contacting me, all basically with the same information, clearly not talking to each other. Inevitably, as they're an estate agent, most of this was in the form of phone calls. The information they were conveying (the state of garden ornaments, or requests for information that should go through the conveyancers) could easily have been communicated via email. At best I'd say they didn't get in the way too much, but it's telling that they were the one point of frustration in an otherwise very smooth sale.

Tom · 30 July 2026 · Acorn - Bexleyheath Bexleyheath (Baynes House)

★★★★★ 5/5

Google

I've recently moved into a new flat with Acorn, and it's been a really positive experience throughout. Tunde has been a huge support throughout the process of finding a new flat, as well as through every step of the application and moving process - going above and beyond. Really grateful to Tunde and the team at Acorn!

Sean · 13 July 2026 · Acorn - Bexleyheath London (128 Rushey Green)

★★★★★ 1/5

Google

Rating only, no written review.

Sujit · 13 July 2026 · Acorn - Bexleyheath London (128 Rushey Green)

★★★★★ 5/5

Google

Isabel from acorn was great , very friendly and is always happy to explain anything I needed answering, very satisfied with there services so far , thank you

Charlene · 11 July 2026 · Acorn - Bexleyheath Dartford

★★★★★ 3/5

Google

* Poor Communication and Unnecessary Delays * My Worst Experience with a Letting Agent * Great at Winning Business, Poor at Delivering It! My experience with Accor Letting Agents was extremely disappointing and, to be honest, very stressful. The process took around five months, during which calls and emails regularly went unanswered. The initial marketing of my property was poor, with an inaccurate description and the main photograph showing the rear entrance to the block rather than the front-facing apartment overlooking the park, the property’s biggest selling point. I ended up rewriting the description myself and supplying better photographs, making the balcony view the main image. Once instructed, communication became very slow. What was presented as “another week” repeatedly turned into another month, leaving me feeling strung along. There appeared to be very little internal communication between staff, and I often had to chase for updates. Ironically, the only prompt contact I received was when additional fees or payments were required. They were excellent at pitching for my business, but the service that followed fell well below my expectations. Based on my experience, I would not use them again and cannot recommend

Paula · 11 July 2026 · Acorn - Bexleyheath Dartford

★★★★★ 1/5

Google

Worst estate agency experience I've ever had (and I've worked with a good few). Three weeks waiting for memorandum of sale to be issued, after lots of chasing and reminding. Another three weeks just to be told by my solicitor that he is yet to receive confirmation from the seller’s solicitors they are instructed on the sale. Thankfully, by that point the survey arrived, showing that the property I was looking to buy was infested by rats, the roof was likely leaking as a result of poor maintenance, and a variety of other issues that could have been spotted and addressed by a more professional agent. Acorn also make you pay for their ID service when you make an offer - somehow the other agencies manage without this scam. Avoid at all costs!

Maria · 11 July 2026 · Acorn - Bexleyheath Erith

★★★★★ 5/5

Google

Best agents I have ever dealt with! So accommodating and friendly. The process was so smooth and that is a big thank you to Carly and Shem! ☺️

Alice · 11 July 2026 · Acorn - Bexleyheath Erith