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Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

4.2

★★★★★ Great

4,625 reviews across 11 offices and 4 platforms

reedsrains.co.uk

Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,625 reviews on four platforms, rated 4.2 out of 5 overall.

Google logo

4.7 / 5

2,496

Reviews on Google

All 11 offices

Facebook logo

4.2 / 5

30

Reviews on Facebook

All 11 offices

Yell logo

3.2 / 5

9

Reviews on Yell

All 11 offices

Trustpilot logo

2,090

Reviews on Trustpilot

Business-wide

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Our offices

Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Your Move & Reeds Rains Rogers Stewart office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Rented a house in Bridlington through the Bridlington branch

We recently rented a house in Bridlington through this company. The lady who dealt with us was Natalie Heseltine, she has been most helpful, efficient and pleasant throughout, nothing has been too much trouble for her to see that we are looked after and we can contact her at anytime if we have any queries or problems with the property, which she deals with promptly.We would recommend this company to anyone.Thank you very much Natalie for all your help.Chris and Angie.

Christopher · 5 March 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Rented a house from Bridlington branch…

Rented a house from Bridlington branch , the team there have been really helpful throughout our 8 month lease . Will definatley recommend them.

Sharon · 3 March 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Bridlington..

Bridlington... Have used this office for many years. They have have always been very friendly and helped me fully to my needs. I would definitely recommend them to anyone wishing to buy sell or rent a property.

Karen · 3 March 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Reeds Rains Chester le Street offer an…

Reeds Rains Chester le Street offer an exceptional service which I would recommend to anyone. From the initial telephone call to the Chester le Street branch to enquire about viewing a property we have received a first class service. From viewing the house to receiving the keys was no longer than 4 weeks. The service we received from the staff at the branch was professional, efficient and stress free, especially from Susan Spokes who managed our move. Since being tenants with Reeds Rains we have had some minor repairs needed to the property which have been dealt with and fixed on the same day as reporting it. This is definitely a service that you need especially when you are a busy working family with children. Our experience with Reeds Rains Chester le Street has been exceptional and I would look no further than this company for our future.

Adele · 3 March 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Durham Reeds Rains

I have a house managed via the Durham Branch they are a wonderful bunch, helpful, friendly always willing to go the extra mile.

Abby · 2 March 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Lettings at Reeds Rains

Laura at Reeds Rains is wonderful . She goes out of her way to help you. Her knowledge of lettings is great. I can’t recommend Reeds Rains enough .

Jo · 1 March 2018 · Your Move & Reeds Rains Rogers Stewart Durham

4/5

Trustpilot

Reeds Rains Hazel Grove.

Reeds Rain Hazel Grove have been my agent for over 4 years. They manage my rental property and recently sold a house for me. They are professional and efficient as you would expect from a long established estate agent. The manager, Laura maintains quality control with a friendly face and the whole team are service minded. Brian

Brian · 1 March 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Reeds Rains Chester branch.

Reeds Rains Chester branch.We would like to say a big thank you to Adam and Jason for their continued assistance and help in selling our house. These guys went above and beyond to make our journey as smooth as possible, always there when we needed them... They both come highly recommended.Cheers, Debbie and Jeff Hurst.

Debbie · 27 February 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Reeds Rains in Shevington - An excellent service from start to finish.

An excellent service from start to finish. The team worked tirelessly to give me the best service. Special mention for Janet who went above and beyond in helping me through what was a very emotional purchase for me. Nothing was ever too much trouble and she took as much stress from me as she could. I would recommend them highly.

T · 27 February 2018 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

Went into house with broken…Broken window

Went into house with broken window...did not bother fixing after pointing this out on viewing weeks before... lots of stuff I am angry abouts in there failings.

MJR · 24 February 2018 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

Absolutely avoid at all costs

This showers' behaviour whilst selling my home is the reason estate agents deserve the lousy reputation they have.Without going into too much detail, their sales pitch was very convincing and I decided to go with them after a previous sale via another agent fell through at the last minute because they didn't keep on top of the sale.After I'd signed on the dotted line, the branch manager who was handling the sale proceeded to totally disregard my instructions. The property which was unoccupied was left unsecured and in a vulnerable state which lead to thieves stealing lead from the roof, for which reeds rains totally refused to accept any responsibility.The conditions of the sale I had laid down were totally ignored and this lead to my being forced to accept a much lower price than several identical independent valuations had valued the property at. I was blatantly lied to on several occasions in order for reeds rains to make a fast buck at my expense.But that wasn't the worst part.....having witheld payment until the matter was resolved, I proceeded to raise a complaint with their upper management to be greeted by a "we sold your house, we don't really care how, so cough up....." attitude.Be warned.....these people will lie, cheat and deceive you and do what the hell they feel like.....and then when you complain they'll deny all knowledge of wrongdoing, accuse you as their client of lying and then bully you for their money....Caveat emptor indeed.....

Myob · 18 February 2018 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

Went to view the house but instead bombarded with mortgage adverstisement

I went to view the house this morning. Instead of giving me info about house that I was asking, the guy showing me around advertised about their mortgage services. In these day and age, one can go online, compare many mortgage providers, call the providers to confirm the rate and choose it. During my viewing, he answered calls and repeatedly saying 'I will be there in 5mins' i.e. I need to finish viewing quickly. I will never use this agent again.

Moedi · 17 February 2018 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

Totally disgusting encounter with …

Totally disgusting encounter with Cheadle Office SK8, absolutely unbelievable. Not one staff member, but all staff members at this branch appear to totally disinterested in helping potential buyers/sellers. We were told that property we had viewed was not available for any more viewings unless we made an offer, obviously we were not prepared to do so. The whole interaction with the staff was very suspicious and therefore we called directly to the vendor, to express our concern at lack of interest and basically advise him of the lack of activity in respect of marketing his property. Guess what after being told vendor did not want any further viewings, he offered us a viewing for the following day. So vendor and buyer organised viewings SO what are Rains and Rains charging commission for, answers on a post card please!

Mary · 13 February 2018 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Google

Rating only, no written review.

D · 7 February 2018 · Your Move Darlington

5/5

Google

Excellent service from a friendly professional team at Your Move. I would highly recommend their services!

Lauren · 7 February 2018 · Your Move Darlington

5/5

Google

Grate work done by Rebecca and Emma Really helpfully all the way through my sale Would definitely recommend

Nathan · 7 February 2018 · Your Move Darlington

2/5

Google

Poor valuation and rather expensive for what we got. Sales advice was lacking as was any real help in getting our sale pushed through any quicker. Due to the market at the time, we lost 15% on the original price of the house. If we'd have followed the advice of Your Move we'd have been waiting a lot longer to sell.

P · 7 February 2018 · Your Move Darlington

5/5

Google

We made a mistake when we started selling the house - we went with the wrong estate agent. But as soon as we switched to Your Move in Darlington, the difference was like 'chalk & cheese' as they say. The personnel in Your Move were very efficient, very professional and very contactable, responding immediately to all of our enquiries. We would have no hesitation in recommending Your Move Darlington to anyone selling a house in the area.

Ken · 7 February 2018 · Your Move Darlington

5/5

Google

Rating only, no written review.

Chris · 7 February 2018 · Reeds Rains, Scarborough

Agent replied · 6 February 2024

Thank you so much for the 5 star review Chris and your repeat business. Many Thanks, Lucy Reeds Rains Scarborough

5/5

Google

Brilliant customer service and Bekky in particular was very friendly, helpful and professional

Sarah · 7 February 2018 · Reeds Rains, Scarborough

5/5

Google

rachael was very helpful at renting a property in scarborough thanks :)

Stephen · 7 February 2018 · Reeds Rains, Scarborough

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move & Reeds Rains Rogers Stewart

Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?

Durham has the most, with 2,244 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,067.

Where are the Your Move & Reeds Rains Rogers Stewart offices?

The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:

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