5/5
Fantastic service from start to finish purchasing with the Durham branch. Huge thank you to Deb and Neil!
Agent replied Β· 11 October 2026
Thank you so much for your lovely review Joanne and best wishes for the future.

Trusted Agent profile Β· North Yorkshire and East Yorkshire
Verified
β β β β β
4,633 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,633 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,094
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Fantastic service from start to finish purchasing with the Durham branch. Huge thank you to Deb and Neil!
Thank you so much for your lovely review Joanne and best wishes for the future.
5/5
I put my house on the market with Reeds Rains Durham following disappointment from previous agents. This was the best decision I made! Reeds Rains Durham, specifically Neil Wilson who works for this branch has been truly incredible. He has gone above and beyond to ensure the sale of my home. Nothing was ever a problem for Neil, he would maintain regular communication, giving me weekly and many times daily updates. Whenever I asked for an update Neil would be on it, providing a speedy response. Selling and buying a home has definitely been stressful but Neil has made it a much smoother and reassuring process. He really has gone above and beyond and I am grateful for the positive experience I have had. If I ever need an estate agent in the future I will definitely be heading back to Reeds Rains Durham! Thank you Neil, youβve been fab!!
Thank you for such a lovely review Holly much appreciated!. I was my pleasure to deal with the sale of your home for you and I wish you the very best for the future in your new home.
5/5
Smooth process from start to finish. I lived hours away from the address being sold but everything went to plan. Thanks to Debbie and her team in the Acklam office
Thank you for the lovey feedback, it really is appreciated. Kind Regards Debbie
5/5
Efficient. patient and informative throughout. This sale was slowed down by various issues raised by the buyer, but Sharon explained every step of the process, reassured me and kept me calm! We got there and many thanks to Sharon and her team.
Dear James, many thanks for your kind 5 Star Google Review, it is very much appreciated. Sharon is delighted to get such positive feedback. Kind Regards, David James, Branch Manager Your Move Darlington.
5/5
I put my house on the market with Reeds Rains Durham following disappointment from previous agents. This was the best decision I made! Reeds Rains Durham, specifically Neil Wilson who works for this branch has been truly incredible. He has gone above and beyond to ensure the sale of my home. Nothing was ever a problem for Neil, he would maintain regular communication, giving me weekly and many times daily updates. Whenever I asked for an update Neil would be on it, providing a speedy response. Selling and buying a home has definitely been stressful but Neil has made it a much smoother and reassuring process. He really has gone above and beyond and I am grateful for the positive experience I have had. If I ever need an estate agent in the future I will definitely be heading back to Reeds Rains Durham! Thank you Neil, youβve been fab!!
Thank you for such a lovely review Holly much appreciated!. I was my pleasure to deal with the sale of your home for you and I wish you the very best for the future in your new home.
5/5
Jonathan was excellent at sorting out our property. 5 stars!
Thank you for the lovely review we all hope you are very happy in your new home
5/5
Jonathan could not have been more helpful, absolutely amazing gent and worked his backside off to get our property move sorted
We got there in the end !!!! happy to help and hope you are very happy in your new property
5/5
After feeling very daunted about moving after 40years, Tony put our minds at ease and talked us through the process. Any questions/queries were answered there and then, no waiting for the office to get back to us. Was a pleasure from start to finish. Tony is an asset to Reeds and was a pleasure to meet π β¦
Hi Sally, Thank you so much for your lovely review, it really does mean a great deal to both Tony and the whole team. We completely understand how daunting moving can feel, especially after so many years, so itβs fantastic to hear that Tony was able to put you at ease and guide you through the process every step of the way. Providing clear, prompt communication is something we pride ourselves on, so your comments are especially appreciated. Iβll be sure to pass your kind words on to Tony, heβll be delighted to hear them! Wishing you all the very best in your new chapter, and thank you again for choosing Reeds Rains. Kind regards, Steven & the Sales Team
5/5
Only a positive experience with Reeds Rains from me. Mark inparticular, looked after me from start to finish. It's always a green flag when the estate agents is at the viewing on time. I'd been contacted within two days to say they were happy with me to go forward, the landlord also noted that the estate agent had given ME a good review to them, which no doubt sped up the process. I showed up to collect my keys half an hour before closing time on a Friday (I'm sorry), and Mark was still nothing but friendly and professional. I made a call a few days after moving in with a couple of requests, and Mark had them both sorted by the next day. I was contacted by a couple affiliate companies of theirs which wanted to upsell me 'all inclusive' bills at 4x the cost but if you ignore that like I did, absolutely banging experience all round.
Thank you very much for taking the time to leave such a detailed and positive review. We are delighted to hear that your experience with Reeds Rains was so smooth from start to finish and that the property viewing and moving process met such a high standard. Your kind comments about Mark are greatly appreciated. I will be sure to pass on your compliments to him. Thank you again for choosing Reeds Rain and for your new home. We wish you every happiness in your new home. Kindest Regards, Tanya and the Lettings Team
5/5
Rating only, no written review.
Thank you for your review ο»Ώπ β¦
5/5
Fantastic service from start to finish purchasing with the Durham branch. Huge thank you to Deb and Neil!
Thank you so much for your lovely review Joanne and best wishes for the future.
5/5
Jay was very patient and understanding even when I was a pain she was brilliant through out all this going on.
Thank you so much for your kind review! Jay will be thrilled to hear that her patience and understanding made a difference throughout the process. Weβre so glad you had such a positive experience, and we truly appreciate your feedback, it means a lot to the team!
5/5
We have been dealing with Reeds Rains at Harper Parade Hartburn with the sale of a property, all the staff at Hartburn have been amazing throughout the whole process from valuation to completion. They have gone above and beyond in assisting and explaining the process of the sale. We would highly recommend them and will be using their services again.
Thank you for the lovely review, It has been our pleasure and we are happy to be continuing to work with you.
4/5
Excellent service quick sale and friendly helpful through the process
Thank you for taking the time to write your review, its very mu appreciated.
5/5
Having newly arrived and new to lettings in England, Jonathan McDonough was extremely helpful and courteous throughout. Much of our paperwork was prepared beforehand making for a very smooth and happy transition. Jonathan and those in the office were friendly, happy and graceful. We much appreciated their kindness and assistance in acquiring the letting in Ingleby Barwick.
Thank you so much for taking the time to write this review. Its very kind and Jonny is delighted. We hope you enjoy your new home and will be very happy
5/5
I have just purchased a property from Reeds and Rains Estate Agents Stockton. If I could, I would give them 10 stars. I had the absolute pleasure of dealing with Andrea who is an absolute gem. Living on Glasgow, I was prepared for some hiccups along the way. However that was not the case. Nothing was a problem for Andrea, so refreshing to to deal with someone , when you have a question they get back with the answer more importantly in a timely fashion. It was a pleasure doing business with your company. Reeds and Rains are lucky to have you in there staff team.
Such a lovely review, thankyou for sharing your thoughts and kinds words. I will be sure to let Andrea and the team know. Wishing you every happiness in your new home.
5/5
Rating only, no written review.
Thankyou for taking the time to leave is a review. Kindest regards, The Reeds Rains Hull Team
5/5
The team at Durham were excellent with the sale of our late father's house. They kept us well updated and informed at every stage. They were always able to answer any questions we raised and gave us confidence throuout.
5/5
We have just recently completed on our forever home we purchased through Reeds Rains Durham. I can not recommend enough, Deb helped us through the process and did everything to make it as stress free as possible! Thank you again!
5/5
Reeds Rains in Durham City have been superb from the offset, Neil and his team from the start have kept me updated with the purchasing of yet another rental property. The thing that stood out with Neil was his honesty with the price etc and making sure all the certificates were sorted before completion. Iβd definitely use Neil and his team again they are all friendly and professional throughout the full process. Iβd DEFINITELY RECOMMEND them and they get 5 stars π from me. Thanks for all your kindness James Hindmarch
5/5
All went nice and smooth, Charlotte was very helpful and so easy to communicate! I'm so happy with my new home! Thank you! Highly recommended!
Thank you for taking the time to leave a kind review for Charlotte within the lettings team. We are pleased we could help you find your new home. Many Thanks, Jenny Gledhill Lettings Manager
5/5
Charlotte was fantastic in helping me get moved into my new home. Always kept me in the loop and made the whole process easy. Thank you Charlotte
Thank you for kind review, feedback is appreciated & Charlotte is pleased to be mentioned. We are pleased we could help you. Many Thanks, Jenny Lettings Manager
5/5
Outstanding service from Deb and the team. They supported our house purchase every step of the way. Would recommend to anyone looking to buy in Durham
Thank you for your lovely review, very much appreciated.
5/5
Big thanks to Sharon at YourMove, a real pleasure to deal with and hopefully we will get the pleasure of dealing with her in the future!
Dear Sirs, thank you for submitting your 5 Star Google Review. We look forward to doing business with you again soon. Sharon is delighted to get a mention. Kind Regards, David James, Branch Manager, Your Move Darlington.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,248 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,071.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.