Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Trustpilot

Exceptional service

Exceptional service. Highly recommend.We used Reeds Rains in Crossgates and the service was 100% throughout.Sarah who valued the 2 properties we were selling was professional, passionate and very knowledgable. She told us one property would end in sealed bids and exceed the valuation, it did.The Ladies in the Crossgates office were very polite and helpful. They kept us informed every step of the way and chased Solicitor’s etc up when we asked.I would not use anyone else in Crossgates

A64 · 25 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Moved into our new home had to do it quickly and your move and especially Alex was spot on the whole way through, keeping us up to date on each process and being more than professional and helpful couldn’t recommend these more, excellent servicePositiveProfessionalism

Alice · 25 August 2022 · Your Move Darlington

★★★★★ 5/5

Google

Since moving into my flat Andrea has been on top of every issue I have had. She chases third parties and always checks up on the work that has been done. Fantastic service!PositiveProfessionalism

James · 25 August 2022 · Your Move Darlington

★★★★★ 5/5

Google

fantastic and helpful service. Zoe, Alex and team did an amazing job with getting tenants in at short notice. 100% recommend if you are planning to rent out property. communication was superb and friendly.PositiveResponsiveness, Quality, Professionalism, Value

Sayema · 25 August 2022 · Your Move Darlington

★★★★★ 5/5

Google

Made moving house heavily pregnant with a toddler so smooth and stress free. Zoe was brilliant through out with any questions I could have had. If it ever came to move again I’ll be going to your move again as someone who has suffered with anxiety they really did make it stress free. Zoe was absolutely brilliant!PositiveResponsiveness, Quality, Professionalism, Value

Chloe · 25 August 2022 · Your Move Darlington

★★★★★ 1/5

Google

Unfortunately found the members in branch to be unprofessional, in-experienced and not very responsive. A very disappointing and frustrating service, would not recommendNegativeResponsiveness, Quality, Professionalism

Lindsey · 25 August 2022 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

From initial meeting to completion Reeds Rains were responsive, professional and helpful. When we hit a snag with the solicitors Bekky couldn't have been more helpful in chasing things up and clearing the blockages. Would definitely use them again.PositiveResponsiveness

Neil · 25 August 2022 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Have been renting property with them for approx 8 years now, as a somewhat novice landlord their experience and positive attitude has made the whole process for me alot easier. In particular Alex and Clark have always been happy to assist and guide me through any issues landlord and tenant related, due to their professional manner and experience at site I expect to continue using their services long term. Thanks again!PositiveResponsiveness, Professionalism

Paul · 25 August 2022 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

A very helpful and professional team who helped make a move to a "new to us" area simple and stress free.PositiveResponsiveness, Professionalism

Emma · 25 August 2022 · Reeds Rains, Hull

★★★★★ 5/5

Google

I have used Reeds Rains for both a property purchase and also there Lettings services. Lorna & Melanie have recently helped find a new tenant and they has been excellent along with the rest of their colleagues. I have been kept up to date every step of the way and it all been very easy and straight forward. I would highly recommend Reeds Rain and the team at the Holderness Road branch.PositiveResponsiveness, Quality, Professionalism, Value

Thomas · 25 August 2022 · Reeds Rains, Hull

★★★★★ 1/5

Trustpilot

Do not use this company

This company have illegally retained money that does not belong to them, they are unproessional and untrained, with holding deposits and rent payments to landlords. I have had to contact them persistantly to be told to google what is required to return a deceased deposit as they are not sure, to be told it hasnt been picked up because a member of staff was on holiday for 2 weeks, so noone picks up other staffs work, to be told over 3 weeks ago they now have all they require and still no return of funds. Do not use this company they take 2 weeks to pay landlord rents even though they already have the funds, they have broken the law by not returning the funds in the required time frame even though the landlord has requsted this to be done, we have now instructed a solicitor as this is effecting a grieving family who need to close a deceased estate

Emma · 24 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

3rd time I have used Reeds Rain in…

3rd time I have used Reeds Rain in Glengormley both to buy & sell . Excellant service kept up to date through whole process .Would thoroughly recommend the team

Nuala · 24 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Extremely happy with the service from…

Extremely happy with the service from Reeds and Raines Didsbury.

Customer · 23 August 2022 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Trustpilot

Professional and friendly

Very easy to work with. Friendly and got the best deal for us.Glenn and the team are very professional, great service

Emma · 23 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

I have nothing but good things to say…

I have nothing but good things to say about yourNantwich staff. Phone calls,feed back (some can t have been easy) and efficiency have been great.My thanks to them

Ann · 23 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds Rains Rhyl

Excellent estate agents, couldn’t do enough for me as a buyer. Very smooth, easy to contact and kept me updated along with my solicitor. Derry couldn’t do enough to ensure a smooth easy transaction. Highly recommended 😊

Katie · 20 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Shocking customer service

Shocking customer service! Do not use Reeds Rains full stop! After care is appauling, I am 6 months into a complaint & have to remind them to reply & investigate a reasonable request. Passed from pillar to post, no-one is interested in helping just keen to take your money. Do not use these cowboys!I did send you all my information & have waited for a response.....but nothing at all! I've also emailed the initial moving out team & end of tenancy team over 10 times....Nothing!! SO SO BAD!

Helen · 20 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds Rains Rhyl

The team in Rhyl were amazing. As first time buyers we didn’t have a clue on the processes and Derry explained everything and kept us up to date during the purchasing process. Matt was brilliant with his mortgage advice and made the mortgage process so much easier than we imagined. Would highly recommend to anyone buying or selling.

Lewis · 20 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

dont pick up the phone

dont pick up the phone. been 1h already!

Matthew · 19 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Review

Throughout the process the staff have been extremely helpful and supportive.

The · 19 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Poor service

Rating only, no written review.

Sylvain · 17 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Sarah was very helpful throughout the…

Sarah was very helpful throughout the entire process of renting out my house. Always attentive to detail and responded to my questions with great ability. Thank you

Lukasz · 16 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Buying a property

Christine at Trimdon Avenue, Middlesbrough Branch. Helped to make the exchange of contracts happen when things stalled by going above and beyond and speaking to all involved. Very helpful and with constant updates. Can’t thank them enough.

Jen · 16 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Reeds Rains re-listed the property that…

Reeds Rains re-listed the property that we were purchasing without telling us because they 'assumed we were withdrawing' after our vendors pulled out of their onward purchase. We had already instructed solicitors and incurred legal fees by this point. We phoned Reeds Rains to challenge why this had happened as we were in total shock. The agent we spoke to got very defensive and hung up on us. We have been left completely in the dark although we can see that the property we were due to complete on at the end of this month is still listed on Rightmove and their website. I would be very, very cautious if you are considering buying a property through this agency.

Lydia · 15 August 2022 · Your Move & Reeds Rains Rogers Stewart Durham