Trusted Agent profile

Urban and Rural Property Services estate agents in Dunstable, Milton Keynes, Leighton Buzzard and 3 more

4.6

★★★★★ Excellent

768 reviews across 8 offices and 3 platforms

Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 768 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

687

Reviews on Google

All 8 offices

Facebook logo

4.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

69

Reviews on Trustpilot

Business-wide

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Our offices

Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.

Latest reviews from every Urban and Rural Property Services office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Johnathan Blake the owner

Johnathan Blake the owner, marketed a property that was already sold to speed up the previous sale, he re marketed the property. This is without informing us of the situation. After being kept in the dark and wasting £700 on Legal fees he called to say the the property had sold and contracts had been exchanged without being given the fair right to deal in the situation and keeping all parties informed. Avoid at all costs as this is a very under handed company and quite prepared for you the customer to loose money at their own gain. Be careful and hold on to your wallet.

Bargaincrunch · 20 October 2020 · Urban and Rural Property Services Leighton Buzzard

5/5

Trustpilot

First class service from Barton Le Clay Branch

From our very first meeting with Mark from the Barton Le Clay branch of Urban and Rural it was clear that we were dealing with a true professional. He arrived at the first meeting with a pack of information to help us place a value on the property. The photos were of a very high standard and Mark actually returned much later in the day to get an outside shot in better light. A buyer was found almost immediately. At every stage we were kept fully informed as to how things were progressing and phone calls/ emails were always responded to within an hour or so. I really cannot praise Mark and Debbie enough for the way they handled the sale of mum's bungalow. THANK YOU!!

Paul · 18 October 2020 · Urban and Rural Property Services Leighton Buzzard

1/5

Trustpilot

What a terrible lieing company

What a terrible lieing company. I signed up to a 12 week contract and in the end they didn't sell my house so I cancelled after 12 weeks and decided to stay because of covid they are now threatening to charge me 1.5% because I'm staying at home!What liers - they are scammers! Stay away and go with someone else!

Mr · 13 October 2020 · Urban and Rural Property Services Leighton Buzzard

5/5

Google

I sold and bought a house with Urban and Rural January-June 2020. Absolutely fantastic service. I got over 20 viewings in a short space of time . Great Value ! Would definitely recommend!!PositiveResponsiveness, Quality, Professionalism, Value

Rachel · 25 August 2020 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

5/5

Google

Just wanted to say a big thank you to Jonathan , Steven and everyone from MK Central office for their continued support during the sale of our property. Reliable,professional and very supportive agents from the start throughout the whole process . I would highly recommended these agents!PositiveResponsiveness, Quality, Professionalism

Elena · 25 August 2020 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

5/5

Google

Urban & Rural in Newport Pagnell did an amazing job selling my 2 bed flat in Fenny Stratford. After being told by another estate agent that it would only be investors interested in my type of property, and then failing to get one viewing in two months, I switched to Urban & Rural who found me a first time buyer (and numerous other viewings) within weeks of it being on the market with them. Would highly recommend them, especially Daniel, who was really helpful and professional throughout the whole process.

Kathryn · 25 August 2020 · Urban and Rural Property Services Newport Pagnell

3/5

Google

Recently bought a house from Urban and Rural. The agent assigned to us was perpetually on annual leave and it was difficult to get a response, although the assistant was helpful when we managed to reach him. The floor plan and the description posted online of the house was inaccurate in multiple ways. On move-in day, agent said he would meet us but three hours later still hadn't shown up (luckily, the previous owner was still there and gave us the extra keys). The solicitor firm they recommended was incredibly slow and difficult to get in touch with.

Katrina · 25 August 2020 · Urban and Rural Property Services Newport Pagnell

5/5

Google

We recently sold our property through The Newport Pagnell branch . All the staff were professional, friendly and communication was outstanding. After every viewing we were called the next day with feedback which was invaluable. A huge thank you to Ryan Adams were nothing was ever too much trouble. I would highly recommended this team .

Sarah · 25 August 2020 · Urban and Rural Property Services Newport Pagnell

5/5

Google

Brad and Katie were really nice people to deal with and were very good at keeping us updated as to what was happening. Their suggestions about how we could better present our property were very much appreciated!

Tim · 15 June 2020 · Urban and Rural Property Services Leighton Buzzard

5/5

Google

We used Urban & Rural to sell our house after a sale with another agent fell through. Brad made calls on the first day we went back on the market and had an offer on that very first day!!! I can’t speak highly enough of them as a firm. They use an absolutely fantastic sales progressor called Amanda who got our sale through in lightening speed. Absolutely FANTASTIC!!

David · 15 June 2020 · Urban and Rural Property Services Leighton Buzzard

5/5

Google

All the team at Urban and Rural are professional, pleasant, flexible and very helpful. The communication with them was very easy.They set up WhatsApp group chat to keep us updated. Brad took amazing pictures of our property and put our house in the market the same day! Thank you Katie and Neil for your help! Special thank you to Brad for helping us sold our house at the good price! Excellent job!

Aggie · 15 June 2020 · Urban and Rural Property Services Leighton Buzzard

1/5

Trustpilot

Worst experience ever

This review has been long pending as I bought the property in Oct last year (2019), I have the worst and horrible experience with these people who call themselves as estate agents. During the sale process, I was about to get few hundred pounds from the sellers as they delayed the sale process by a week or so (Contracts were not excahnged) due to which i had to pay additional rent and U&R negotaited a deal with the whole chain that everyone will contribute towards that rent. They advised that I can collect this in cash from their office when I collect the keys and requested me to not to involve my solicitor to avoid complicating the process. But apparently somewhere in between all the parties in chain refused to pay the money and Urban & Rural never communicated this back to me while they were talking \/ communicating with me every day to confirm the exchange date and told me only when I went to collect the keys (that too when I asked about the money). They even put the blame back to me that my solicitor delayed the process and hence everyone refused to pay the money and I should have checked with them (They even said it was not their duty to communicate this back to me). I would request everyone to deal with them very carefully and won't recommend them to anyone.Also, When we put the offer forward, they said whole chain is ready and is in very advanced stage but we were ready with the paperwork before the whole chain, so clearly they lied about that also from the beginning. I am writing this review only to warn and help other people so you can deal with them carefully and not trust them.

Vikas · 5 April 2020 · Urban and Rural Property Services Leighton Buzzard

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Urban and Rural Property Services

Which Urban and Rural Property Services office has the most reviews?

Dunstable has the most, with 241 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.

Where are the Urban and Rural Property Services offices?

The eight Urban and Rural Property Services offices, by town:

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