Every review we hold for the Ampthill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCannot recommend Amy at Urban and Rural in Ampthill enough. Her knowledge of the market was invaluable in helping us find our new home, she is excellent at keeping us up to date and informed. We are particularly thankful for her excellent negotiation skills, which secured us a great deal. She has helped us every step of the way and has made it a stress free process so far! We wouldn't hesitate to recommend her to anyone in the market for a new home".
Alex · 25 September 2025
Agent replied · 9 October 2025
Hi Alex, It’s great to hear you felt so well supported throughout the process. We’re delighted that Amy helped make everything clear and stress-free for you. Wishing you all the best with the rest of your purchase. The Ampthill Team.
★★★★★ 5/5
GoogleWe are in the process of selling our first home and buying our second home and the process with Urban and Rural Ampthill has been nothing short of seamless. The team there are knowledgeable, efficient and friendly. A special to mention to Amy, as-well as Harvey and Pete who have taken us to endless viewings and always been at the end of the phone. Moving house can be a stressful process, but so far this journey has been far from that!
Eden · 18 September 2025
Agent replied · 9 October 2025
Hi Eden, thank you for taking the time to leave such a lovely review. We're so pleased to hear that the process of selling your first home and buying your second has felt seamless with the support of the team. It’s great to know that Amy, Harvey, and Pete were able to guide you through with such care and attention. We’ll be sure to pass on your kind words, they’ll be so pleased to hear them. The Ampthill Team.
★★★★★ 5/5
GoogleWe would like to thank Tommy very much at urban& rural Ampthill for helping us find our dream home.He was very professional and had great communication skills which was important to us as we had not purchased a property for over 40years .So was unsure of the process and the modern way of doing things with technology etc.I would highly recommend him & urban &Rural especially for those of an older generation that might need that extra help .we felt that he really cared about what we wanted and he is an assest to your company. Thanks again Tommy kind regards Kevin&Amanda Matthews
Kevin · 9 September 2025
Agent replied · 9 October 2025
Hi Kevin & Amanda, thank you so much for your lovely review. We're delighted to hear that Tommy was able to support you through the process of finding your dream home, especially after such a long time since your last move. It’s great to know he made everything clear and comfortable for you. We’ll be sure to pass on your kind words, he’ll be so pleased to hear them. The Ampthill Team.
★★★★★ 5/5
GoogleThank you very much to the team at Urban and Rural in Ampthill. Great communication and always a willingness to answer any questions.
We thought about selling our property around March 2024 and after a property we liked had already sold, the team at Urban and Rural were patient with us while we tried to find the perfect house. Fast forward to December and we did. We informed them in early January and 10 days later our house sold.
I want to specifically thank Paul, Tracey and Amy. Paul is approachable, friendly, knowledgeable and transparent about what the housing market has to offer. Tracey was brilliant at keeping in touch after the sale and informed us of the process of post sale as we had never done this before. Amy had been great at booking in viewings to ensure our house had the attention in needed to sell. Most of all, all 3 were human. Thank you to you all for the lovely conversations while going through this process.
I was pregnant at the time and because of you 3, I did not feel stressed at any point. I would highly recommend using Urban and Rural 😌
Sanal · 16 July 2025
Agent replied · 16 April 2026
Hi Sanal, thank you so much for your kind words and for sharing your journey with us! We're delighted Paul, Tracey, and Amy were able to support you throughout and help make the process stress-free, especially during such an important time. Wishing you all the best in your new home and with your growing family! The Ampthill Branch.
★★★★★ 5/5
GoogleUrban & Rural have been absolutely brilliant from the moment we signed them up to sell our house. Whether it was the photographs, marketing literature or sales help to the support post offer, they have been amazing at every stage. What’s more they genuinely care and their weekly updates were so reassuring during the point up to getting our offer. They also know the local market so well. A special shout out to Peter and Amy, Paul and Tommy in the Ampthill office. You all went above and beyond and we would give you more than five stars if we could! We can highly recommend.
Christine · 16 December 2025
★★★★★ 5/5
GoogleThese are by far the best estate agents in Ampthill they sold the family home for us very sympathetic to our needs. I would like to mention the two outstanding team members who made light work of our sale Paul Savage was just lovely and took the trouble to deal with the sale in a professional and empathetic way. Tracy Gibson was fantastic, part of the after sales team.
I would not hesitate to use Urban & Rural again highly recommended!
Jane · 14 December 2024
Agent replied · 9 December 2024
Hi Jane, thank you so much for your five star review! It was a pleasure working with you, and we truly appreciate your trust in us. The Ampthill Team.
★★★★★ 5/5
GoogleWe couldn’t have asked for a better experience during our property search. From start to finish, we felt genuinely heard, and the entire process was tailored to meet our specific needs. Both Paul and Duncan were exceptional, always putting our priorities at the forefront. Their approach was refreshingly transparent, combining professionalism with a personal touch that made all the difference. A special thank you to Paul for consistently keeping us in mind, it has led to an incredible outcome, and we’re thrilled to have found our dream home! We wholeheartedly recommend Urban and Rural to anyone looking to purchase a property.
Steph · 14 December 2024
Agent replied · 9 December 2024
Hi Steph, I am delighted that Paul and Duncan provided such exceptional service. Their professionalism, personal approach, and dedication to understanding your needs are exactly what we strive for at U & R. We truly appreciate the recommendation. The Ampthill Team.
★★★★★ 5/5
GoogleCould not fault our experience with Urban & Rural Ampthill so far AT ALL!! Amy has been absolutely incredible throughout our process so far of purchasing our first home & made the whole experience amazing for us, nothing has ever been too much! She understood this was our first time & didn’t know too much about the entire process so she’s been great with helping us out! Without her we would never have found what we believe is our ‘DREAM’ first house! We genuinely could not have asked for any more :)
Dannie · 14 December 2024
Agent replied · 9 December 2024
Hi Dannie, thank you so much for taking the time to tell us about your experience. We are so pleased to have helped find you your 'Dream home'. The Ampthill Team.
★★★★★ 5/5
GoogleEveryone at Urban & Rural has been excellent and we genuinely could not have asked for a better service. Amy and Paul were so professional and responsive- how lovely never to have to chase for progress reports 😊. The after sales service was equally impressive and Peter was just brilliant . …
Miriam · 25 September 2025
Agent replied · 9 October 2025
Hi Miriam, thank you so much for your lovely feedback. We’re delighted to hear that you had such a smooth and positive experience with us. It’s wonderful to know that the team were able to support you with such professionalism and care throughout the process. We’ll make sure your kind comments are shared with them- they'll be so pleased. The Ampthill Branch.
★★★★★ 5/5
GoogleI've had a great experience with my house sale thanks to Amy! Best estate agent I have dealt with. Professional, confident and informative. A big thanks to Amy and Urban and Rural will definitely use again.
Ty · 14 July 2025
Agent replied · 16 April 2026
Hi Titus, it was an absolute pleasure working with you to sell your home and I know that Amy will really appreciate your kind words. Wishing you all the best for your new chapter! The Ampthill Team.
★★★★★ 1/5
GoogleI tried to buy a house from them, but my initial mortgage application was delayed by two months after being flagged. I eventually found another lender, and everything was going smoothly, until they suddenly sold the house to another buyer in the middle of the process. They could have been upfront and told me there was another offer before my mortgage application, but they weren’t honest about it. It was a terrible experience, and I would never recommend buying or selling with them.
R · 3 August 2025
Agent replied · 9 October 2025
Hi Kubilay, thank you for taking the time to share your experience.
We’d like to address a few important points regarding your review. The vendor was fully aware of the circumstances around your mortgage application and, after months of delays and uncertainty, had reasonable concerns about your ability to secure funding.
You were informed that due to the prolonged process, the property would be remarketed, and that there was always a possibility it could be sold to another buyer. While we appreciate that you eventually found a new lender, the vendor ultimately made the decision to proceed with a more secure offer.
We understand your frustration, but it’s important to be clear: there was no dishonesty. The situation evolved based on the facts at hand and the risks involved.
We wish you the best in your ongoing property search. The Ampthill Branch.
★★★★★ 5/5
GoogleFrom valuation to moving in day, the team at U&R were fantastic. Thank you to Peter especially for steering us through the complex and often stressful business of buying and selling houses! We’re certainly not planning on moving again anytime soon but if and when we do we will be using Urban and Rural.
Harriet · 5 October 2025
★★★★★ 5/5
GoogleWe sold and purchased our house through the Ampthill Branch & service was exceptional. Special thanks to Amy & Paul.
Charlotte · 25 September 2025
Agent replied · 9 October 2025
Hi Charlottte, thank you for the review. We’re delighted to hear that you had an exceptional experience for both your sale and purchase. We hope you and the family are settling in nicely. The Ampthill Branch.
★★★★★ 5/5
GoogleWe recently sold our house through Urban & Rural Ampthill/Flitwick and we'd definitely recommend them if you're thinking of selling. The photographer they used and drone shots made a huge difference, and Duncan was just brilliant throughout the sale journey!
Nicola · 13 January 2025
Agent replied · 14 May 2025
Hi Nicola, thank you so much for your kind words! We're thrilled to hear you had a positive experience with our team at Urban & Rural Ampthill/Flitwick. We’re glad the photography and drone shots made an impact, and we’ll be sure to pass on your praise to Duncan. Best of luck with your next chapter, and thanks again for recommending us. The Ampthill Team.
★★★★★ 5/5
GoogleWe recently completed our sale and purchase using Urban & Rural and we highly recommend their services to anyone considering a home move in the Ampthill area.
Whilst we had a difficult moving experience (through absolutely no fault of Urban & Rural) they stepped up and went the extra mile when we needed additional support. This included managing to re-sell our property within 24 hours, when the previous buyer dropped out just prior to exchanging. All of this happening whilst we had a 1-week old baby!
Big thanks in particular go to Paul and Amy from sales and Tracey in aftersales. Without the phenomenal efforts from these three people, I think we would’ve given up on the house moving journey. But, now we are unpacking boxes in our dream home!
Sophie · 24 January 2025
Agent replied · 14 May 2025
Hi Sophie, thank you so much for your wonderful review! We’re so glad Paul, Amy, and Tracey could support you through the challenges and help you secure your dream home. Wishing you all the best as you settle in with your little one. If you ever need anything, don’t hesitate to get in touch! The Ampthill Team.
★★★★★ 5/5
GoogleWe recently sold our home with Urban & Rural. The entire process from valuation to completion was handled very professionally with all the team members being both friendly and approachable. Of particular note were Oliver who guided and advised us through the valuation and going to market stage. Amy was brilliant handling the sale and showing clients around the house. Georgina then handled the process through to exchange and completion with stoicism when a number of hitches occurred along the way.
We have no hesitation in recommending anyone to use Urban & Rural when selling their homes.
Mike & Paula
Mike · 16 April 2024
★★★★★ 5/5
Google10/10 across the board for my recent selling experience handled by Urban & Rural's outstanding Ampthill branch team. Their expert knowledge of the housing market and sound marketing advice ensured I swiftly achieved the full asking price and a smooth sale. I was kept up to date and felt that the agency were 'on the ball' throughout the entire sales process. Customer service was simply superb, 5 Star, nothing was too much trouble for them. A special shout-out to Paul Savage who went above and beyond when we lost our beloved Pug in the middle of the sale. I would not hesitate to recommend Urban and Rural as first choice of Estate Agent to anyone thinking of selling their home in the Mid Beds Area.
Hugh · 14 December 2024
Agent replied · 9 December 2024
Hi Hugh, it was an absolute pleasure working with you to sell your home and we were thrilled to be able to achieve the asking price. I know that Paul will really appreciate your kind words. Wishing you all the best for your new chapter! The Ampthill Team.
★★★★★ 5/5
GoogleI have moved into Ampthill and my purchase was through this branch of Urban and Rural. Great service from all staff throughout the journey of the sale from start to finish. The sale was on the cusp of falling through but Amy and Briar went above and beyond to keep it going and to keep the vendor sweet. I could of negotiated the price abit more as the property was a dooer upper in alot of ways and I've had to spend alot to bring it up. However, it is Ampthill and at that point nothing was for sale anywhere and my house in Solihull had sold in 3 days of going live, so beggers can't be choosers. The prosecco and biscuits were a nice finishing touch to the sale but lol I explained im a Muslim and couldn't drink it :DD
Mystery · 10 December 2023
★★★★★ 4/5
GoogleI complete both my sale and purchase with Urban and Rural Ampthill. I feel very lucky that I had Paul Savage acting as my agent/ representative. He was professional, empathetic, knowledgeable and accommodating. It wasn’t the easiest of sales and purchases so was extremely good to have Paul, Amy and Tracey team work. Thank you ! Very happy in my new project house. Mhairi
Mhairi · 29 March 2025
Agent replied · 16 April 2026
Hi Mhairi, thank you for taking the time to share your experience with U&R, and for your kind words about Paul Savage from our Sales Team. We hope all is well with your new property and the renovation work is going smoothly! The Ampthill Branch.
★★★★★ 5/5
GoogleI had a great experience dealing with Urban and Rural Ampthill, very much approachable people, who ever I dealt with on the phone or face to face, very friendly. Special mention for Paul, Amy and Peter.
I definitely would recommend them for selling or buying, thanks guys.
K · 25 September 2025
Agent replied · 9 October 2025
Hi Kathy, we really appreciate you taking the time to share your experience. We’re really glad to hear you found our team approachable and friendly throughout your experience. Paul, Amy, and Peter will be happy to know you appreciated their support. Thanks again for recommending us! The Ampthill Team.
★★★★★ 5/5
GoogleRecently sold our house through U&R Ampthill. Some parts of the chain were also using them so they took charge and valiantly lead the entire chain through to completion (without much input from the other agents involved). Friendly and professional from the start with Ollie who handles the valuation and getting you on the market, communication was so easy, happy to use WhatsApp when we were abroad, then Amy diligently managing the sales and viewings, and finally over to Georgina who was a complete superstar navigating the complexities of different parties involved (which was painful at times) to get us over the line. Wouldn’t hesitate to use them again (not that we’re ever moving again 😂). Thank you.
Kim · 12 June 2024
Agent replied · 15 June 2024
Hi Kim, thank you for taking the time to leave us a review, it is much appreciated. We hope you are settling in well and wish you and the family all the best for the future. The Ampthill Team.
★★★★★ 5/5
GoogleI have moved into Ampthill and my purchase was through this branch of Urban and Rural. Great service from all staff throughout the journey of the sale from start to finish. The sale was on the cusp of falling through but Amy and Briar went above and beyond to keep it going and to keep the vendor sweet. I could of negotiated the price abit more as the property was a dooer upper in alot of ways and I've had to spend alot to bring it up. However, it is Ampthill and at that point nothing was for sale anywhere and my house in Solihull had sold in 3 days of going live, so beggers can't be choosers. The prosecco and biscuits were a nice finishing touch to the sale but lol I explained im a Muslim and couldn't drink it :DD
R · 16 June 2023
★★★★★ 5/5
GoogleAmy, very kindly assisted me with the purchase of my new property in August.
Tracy and Georgina provided focused and detailed weekly updates on the buy/sell chain progression which helped me with clearly understanding the status and therefore enabled me to plan accordingly.
The whole Ampthill team, including Daniel from the Bedford branch, were extremely helpful, honest, practical and unpretentious throughout the entire sales process.
It was a pleasure to deal with them to the point Urban and Rural provided me with updates before the solicitors did.
An absolutely positive experience, thank you.
Jazz · 14 May 2024
Agent replied · 15 June 2024
Hi Jazz, thanks so much for your kind words. We're so thrilled we managed to get it over the line for you. All the best for the future. The Ampthill Team.
★★★★★ 5/5
GoogleWe engaged Urban & Rural (Ampthill office), late September 2022. We were looking for our early retirement apartment in the Ampthill area.
Amy showed us to an apartment which fitted our requirements perfectly.
On the onset, Amy and Georgina were amazing and very supportive with updates, and visits to our prospective new apartment.
The whole process was very smooth with regular updates from both Amy and Georgina, which resulted in a successful exchange of contracts and completion.
Our grateful thanks to them both and the Ampthill branch of Urban & Rural .
Terry · 16 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
