5/5
Ali, Brad and the team have always been great in helping me find tenants.

Trusted Agent profile
★★★★★
768 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 768 reviews on three platforms, rated 4.6 out of 5 overall.
687
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
69
Reviews on Trustpilot
Business-wide
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Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ali, Brad and the team have always been great in helping me find tenants.
2/5
Really bad communication, our chain changed from being chain free and they didn’t tell us, they were in no rush to push our move through before xmas. We waited 2 weeks for an email response and they didn’t even have the keys on the day of completion.
5/5
All the team at Urban and Rural in Leighton Buzzard were professional, pleasant and friendly from start to finish! They were contactable very easily and transparent with fees and processes. The team took fantastic pictures and made a brochure very quickly- our house was on the market within hours! And we got an offer in approx a month! Although our circumstances changed and we were unable to go ahead with the sale the team were more than pleasant and able to give us advice about next steps and contacted our buyer in a professional manner. They were more than understanding and we would definitely recommend them to anyone in the area! I have told many people that I couldn’t fault them and that’s true! They provided statistics and figures of viewings online and sales trends and they rang prospective buyers to arrange viewings or speak to them about our house, they were active estate agents who have worked very hard. Many thanks for making a stressful time extremely easy and many thanks for being a reassuring and professional team! :)
1/5
With-holding deposit return, check out costs that are not disclosed, £120 for a tiny flat? Poor line of communication for clients, worst rental company used this far from my experience.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Best estate agents in the area. And that's a fact
5/5
Great service: straightforward and regular communication, very supportive and efficient throughout. Highly recommended, and a big thank you to everyone in the office!
5/5
URBAN & RURAL ESTATE AGENTS, NEWPORT PAGNELL OFFICE. ONLY ONE YEAR SINCE THEY STARTED AND URBAN AND RURAL'S Google reviews SPEAK VOLUMES, REFLECTING OUR OWN DEALINGS WITH THEM IN SELLING OUR PROPERTY. CONGRATULATIONS TO OWNER DAVID ON BRINGING TOGETHER AN AMAZING GROUP OF PROFESSIONAL PEOPLE TO FORM HIS SUPER IMPRESSIVE 'A' TEAM. DAVID & HIS TEAM DELIVER THE HIGHEST STANDARDS POSSIBLE WHILST BEING PROFESSIONAL, KNOWLEDGEABLE, EFFICIENT, HONEST, HUMERUS AND THOUGHTFUL. THEY ARE PRO-ACTIVE, EFFICIENT AND COMMUNICATE EFFECTIVELY. THEY HAVE GONE ABOVE AND BEYOND WITH EVERY ASPECT OF THEIR SERVICE TO US. RESTORING OUR FAITH IN ESTATE AGENCY, THEY HAVE BEEN A PLEASURE TO WORK WITH ! THANK YOU URBAN & RURAL, NEWPORT PAGNELL OFFICE.
Thank you so much for taking the time to write this fantastic review! We will always strive to do the very best for our clients and appreciate such positive feedback on your personal experience.
5/5
Excellent service and I have no hesitation in recommending to others. In fact I cannot praise the team highly enough - they were very responsive and professional throughout the sales process and went above and beyond on several occasions. Thank you David, Darren & Sharon for all your help!
5/5
Thankyou to everyone at Urban & Rural Newport Pagnell office, David, Darren & Sharon. Found the whole experience professional, we felt supported through the whole thing and was made a lot easier working with them. Great little office with great knowledgable staff. Highly recommend.
5/5
I can’t speak highly enough of this estate agency - I’ve only me two agents so far (Daniel and Darren) and I was refreshingly impressed with their professionalism, honesty and friendly caring natures - definitely a cut above the rest ! I am a buyer however I would most certainly sell a property with them :-)
Thank you so much for taking the time to write this fantastic review! We will always strive to do the very best for our clients and are encouraged by such positive feedback on your personal experience.
5/5
We recently purchased a property through Urban and Rural, the experience was great from start to finish. There were no pushy sales tactics and communication throughout the process was fantastic. I would highly recommend their services.
5/5
The Urban & Rural team were just what I was looking for in an estate agency....pro-active without being pushy. Every member of the team is friendly and helpful, finding answers to any questions I had about the properties and about the buying process. Would happily use them again for both buying and selling.
5/5
We sold our house within 1 week!! We would like to say a very big thank you to the staff at the Newport Pagnell branch of Urban and Rural. From our very first meeting with David right through to completion, we were constantly kept up to date with how our sale was progressing. Nothing seemed to be too much trouble and Sharon was excellent at keeping the lines of communications open between the solicitors involved in the chain. I would definitely recommend them to anyone thinking of selling their house Lyn & Tony Cousins Newport Pagnell
5/5
We had a great experience selling our house via Urban and Rural. Darren from the dunstable branch was very professional and kept us up to date throughout the process and even when he wasn't in the office another member of the team was more than happy to help in any way they could or get him to call us back as soon as he was back in.
5/5
Rating only, no written review.
5/5
I would like to recommend the staff at Urban & Rural for their help and advise regarding my property.
5/5
Fab team at Urban & Rural MK. They made the whole process stress free and I will definitely be recommending them to all my friends.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Good to deal with professionals rather than pushy sales people
5/5
Best estate agents in the area. And that's a fact
5/5
Great to finally find a professional agent in Newport Pagnell, Pro-active and nothing is too much trouble.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dunstable has the most, with 241 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.
The eight Urban and Rural Property Services offices, by town:
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