Urban & Rural reviews

★★★★★ 5/5

Google

The team were very friendly, knowledgeable and helpful. They had a buyer within 4 weeks of taking over from another estate agent. There was a delay with the buyers solicitor and the team kindly provided security checks for us as we had moved away. We were kept informed throughout and are delighted that the process completed very quickly once the buyers solicitors did their stuff. Very happy to recommend this company.

Mark · 26 May 2025

★★★★★ 5/5

Google

Thanks to Urban & Rural Newport Pagnell, we achieved the sale of our property, which got us into our forever home. Zoe was brilliant and went above and beyond for us, working through the chain and keeping us updated and on point. We would wholeheartedly recommend their services to others.

Glenn · 20 March 2025

★★★★★ 5/5

Google

Where do I start with Urban and rural. I felt compelled to take a moment to share my experience working with your team during the purchase of our forever home. From the outset, it was clear that you were dedicated to making this process as seamless as possible. Although we encountered a few delays from the other solicitors, I appreciate Steven's prompt action in addressing these issues. His ability to resolve complications swiftly was invaluable. A special mention deserves to go to Steven. His genuine commitment and transparency throughout the entire process were truly refreshing. He consistently provided daily updates, ensuring that I was well-informed at every stage, right up to the moment we received the keys to our new home. I would wholeheartedly recommend Urban and Rural to anyone looking to buy or sell property. Your team's professionalism and dedication made a significant difference in this important journey for us. Thank you once again for all your efforts in helping us secure our forever home.

Nathan · 22 September 2025

★★★★★ 5/5

Google

From the moment of viewing the first house that was on the market with Urban & Rural, we put in an offer which was accepted. We then put our house on the market which we had valued by Christopher Camden from Urban & Rural Estate Agents. All of the guys at this Estate Agents were very professional, pleasant, helpful, kind and went over and above everything to get our purchase and sale through. This took a little longer than normal, through no fault of ours or the team, but they were all caring and patient throughout, especially Chris. I would highly recommend this company if you are thinking of selling, buying or both.

Leslea · 25 November 2024

★★★★★ 5/5

Google

We were so happy with the entire experience! A special thanks goes out to Peter. As first-time buyers, we had so many questions and were quite nervous of the process of buying a house but he made everything so simple and stress-free. He walked us through the entire process and found homes that matched exactly what we were looking for. Thanks to Peter, we’re now in our first home and we couldn’t be happier. Highly recommend! :)

Amy · 18 December 2024

★★★★★ 5/5

Google

We have had an extremely positive experience with Urban & Rural and have no hesitation in recommending them to others, as they were to us. Chris had an excellent understanding of the local market and valued it £20,000 over other valuations. Zoe was incredible during the house viewings and kept us well informed as offers came in - she managed to secure us an offer £5,000 over the asking price. Steven also called us throughout the solicitors stage making us feel very well informed. We can’t thank Urban and Rural enough for their professionalism and help - it made what is typically a stressful situation a much easier process.

RB · 26 October 2024

★★★★★ 5/5

Google

Peter was brilliant in our property search, fantastic customer service - very personal & supportive in us finding our first property. I highly recommend Urban & Rural, will defiantly return again in the future when needed.

Alfie · 26 January 2025

★★★★★ 5/5

Google

My family and I have recently sold and purchased through urban and rural and they were nothing short of fantastic. Giving us weekly updates on our property sale and all feedback from viewings provided too. A huge thank you to Peter for all your help in finding us our dream home and to Steven to for keeping us updated with all the progression too, fantastic complaint and would highly recommended

Joanne · 18 December 2024

★★★★★ 5/5

Google

Huge thank you to Urban and Rural for your help in my property sale, I would especially like to say thank you to Peter, you were incredibly helpful and communication was great from start to finish!

Wall · 11 January 2025

★★★★★ 1/5

Google

I would not recommend these estate agents to anyone. Edit October 25. I see you have said you don’t know who I am… why am I not shocked. My house was on the market with you for months and you behaved completely unprofessionally and not in my interests. Please don’t be dishonest on top of it!

Heidi · 23 October 2025

★★★★★ 5/5

Google

A huge thank you to urban and rural for everything they did for me, purchasing my first home has been stress free because of them. A huge thank you to Peter, who kept me updated with everything coming to market and finding me my perfect home! And thank you to Steven for all the help in the progression, would 100% recommend their services.

Alex · 18 December 2024

★★★★★ 5/5

Google

I bought my first house through the Newport Pagnell branch about a month ago. Everyone in the estate agents was professional, kind and helpful. Peter was also amazing keeping me updated throughout the time and kept me up to date on what was on the market. I would definitely recommend this company if you are thinking of either buying or selling.

Harry · 11 December 2024

★★★★★ 5/5

Google

My first viewing experience was smooth and informative thanks to Zoe. Zoe was completely understanding of my requirements and paid so much attention to detail. I left the viewing feeling confident and would recommend Zoe to anyone that has or will consider arranging a viewing with her at Urban & Rural. Thank you so much!

Kiana · 23 November 2024

★★★★★ 5/5

Google

I have recently purchased through the company. I was very pleased with the service that I was provided by all. Steven was great in making the sales progression smooth and Peter was amazing in keeping me up to date with properties coming to the market, would highly recommend! Thank you!

Matt · 18 December 2024

★★★★★ 5/5

Google

I’ve recently completed my house purchase through Urban and rural and Peter was amazing from start to finish. I can’t thank him enough for making a stressful experience so much easier with being kept up to date through the whole process to make it a seamless transition. Thanks Peter!!

Jade · 18 December 2024

★★★★★ 5/5

Google

It was truly a pleasure receiving Peter Hall’s assistance during my property viewings in Newport Pagnell. His professionalism, deep market knowledge, and personal approach made the experience both informative and enjoyable. It's rare to find an estate agency that combines expertise with such genuine care. Thank you for going above and beyond. Regards, Chaiyaprut

มนัสนันทร์ · 1 May 2025

★★★★★ 5/5

Google

Recently purchased a house through Urban and Rural, Zoe dealt with me when I first phoned enquiring about the property and she was nothing short of excellent, her communication through the process was perfect and made my life so much easier, would highly recommend them and especially Zoe.

Rebecca · 25 November 2024

★★★★★ 5/5

Google

I Recently bought a property from urban and rural, with help of Peter and his team. It was a quick exchange with the help from Steven, any enquries i had were quickly answered. I am very happy with my purchase and would strongly recommend Urban and Rural and their team

AJ · 27 October 2024

★★★★★ 5/5

Google

I brought a house that was listed with Urban and Rural and they were truly amazing from start to finish. I mainly dealt with Katy, who jumped through hoops to help, and definitely went above and beyond to get us to completion. She was always quick with responses, friendly, and nothing was ever too much trouble. Everyone else I spoke to at U&R were always super lovely too, including Darren and Ian. Overall, I would highly, highly recommend. I feel very grateful that I had Urban and Rural throughout the buying process, and wouldn’t hesitate to use them in the future.

H · 26 October 2022

★★★★★ 5/5

Google

Urban & Rural are without doubt the best estate agents I’ve ever dealt with. The main reason was Charlie Grierson. His email responses were prompt and attentive. At the viewing he was personable and trustworthy, the kind of guy you’d go to the pub with for a pint and when you come back from the WC there’s jaeger bombs on your table. He even text with details and updates about the property out of his work hours and hooked me up with a great financial advisor David Schofield who also made the scary world of finances easy for me, a modern day wizard of you ask me, let’s say he was my Gandalf but Charlie was definitely my Sam. All round really impressed and even when Charlie was off Katy picked up where he left off and handed back over to him when he was back, she was friendly and bubbly on the phone but got shiz done too. What can I say really nice people, really didn’t feel like an estate agents at all. 10 out of 10 would recommend to my friends and family.PositiveResponsiveness, Professionalism

Sean · 26 October 2021

★★★★★ 1/5

Google

*revised edit* Shocking. Made an offer on a house last year, offer accepted. Two months later I rang them to get an update. Katy was dealing with the progression of our purchase. After numerous attempts we couldn’t reach her, We eventually found out from Daniel, that the house that we were expecting to move into imminently, had been put back on the market for OVER A MONTH and not only that but someone else had an offer accepted on the house too!!! Nobody had even told the vendors solicitors...We lost the house aswell as money spent on solicitors and our mortgage fees and the whole process caused us much stress. Their poor communication lead to this complete failure, absolutely disgusting and useless estate agents. Still waiting for an apology from Katy. There are no excuses for the service received, and no accountability taken for the fact that they sold the house we were close to exchanging on to someone else whilst we were still proceeding and failed to let us know, what more can I say.NegativeProfessionalism

Bethany · 26 October 2021

★★★★★ 5/5

Google

If you want an estate agents who aren't pushy and are efficient and knowledgeable , go with these guys! Urban and Rural were recommended to us by a neighbour who had recently sold through them and we are honestly so happy that we're on the market with them. They are such a professional team who are proactive, friendly and genuinely care about their vendors. We've mainly dealt with Charlie who is a brilliant sales person, very approachable and communicates very well with both ourselves and with the potential buyers. Nothing is too much hassle for the team, they are frequently on the phones trying to find new buyers and update us every step of the way. I'd use them again without a second though!PositiveResponsiveness, Quality, Professionalism

Marc · 26 October 2021

★★★★★ 5/5

Google

I have recently purchased through urban and rural and they were amazing! A huge thank you to Peter for helping me finding my dream home, also Steven for making the sales progression stress free!

Roxie · 18 December 2024

★★★★★ 5/5

Google

Urban & Rural in Newport Pagnell did an amazing job selling my 2 bed flat in Fenny Stratford. After being told by another estate agent that it would only be investors interested in my type of property, and then failing to get one viewing in two months, I switched to Urban & Rural who found me a first time buyer (and numerous other viewings) within weeks of it being on the market with them. Would highly recommend them, especially Daniel, who was really helpful and professional throughout the whole process.

Kathryn · 26 October 2020