5/5
Excellent service.
Excellent service throughout the whole buying process.Every team member was professional and responsive. I was kept up to date at all times. I highly recommend Urban and Rural.

Trusted Agent profile
★★★★★
768 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 768 reviews on three platforms, rated 4.6 out of 5 overall.
687
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
69
Reviews on Trustpilot
Business-wide
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Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service.
Excellent service throughout the whole buying process.Every team member was professional and responsive. I was kept up to date at all times. I highly recommend Urban and Rural.
5/5
David came round to help with evaluation and market knowledge of area and ideas. I immediately warmed to his non-salesy nature and found him to be open and considerate. Everyone hates being sold to. I am a sales person and no different. …
5/5
After dealing with very deceiving and dishonest agents, I went with these guys, they are brilliant! Honest and straight talking. Gave feedback promptly from viewings and I did not have to sign up to a contract. Would certainly use them again when the time comes.
5/5
We used Urban and Rural to sell our home after feeling let down with the service provided by another agent. From day 1 they were professional, friendly and extremely helpful. They were in constant contact throughout the process and provided …
1/5
Newport Pagnell
The viewing in Newport Pagnell with Charlie was very good and he was interested and professional throughout, as was Daniel from the Newport Pagnell office. Sadly, the deal was then handed to Katie Middlemas, who appeared good initially, but who became disinterested when problems arose and frankly her behaviour became unprofessional and, at time times, she was sarcastic and bordering on being rude. If she gets the deals to complete, I could not recommend using this company
5/5
Excellent service
Excellent service. We bought a property in Westcroft in Milton Keynes in February and are very happy with their professional service. Steven, Jonathan and the entire team was very helpful since the beginning were fast at responding to us with all the questions we had through the entire process. Our house buying process took three months due to the Covid circumstances but Steven kept us informed along the way and put us at ease. We are very grateful and thankful to the entire team at Urban and Rural in Milton Keynes and would highly recommend their service. - Rahul
5/5
Mark Dumbrell (Director
Mark Dumbrell (Director, Barton le Clay branch MK45 4SD) and Debbie Bulteel (Residential Sales, Barton le Clay branch MK45 4SD) are some of the best in the business. Mark’s communication from the initial house viewing through to completion was exemplary; he is a consummate professional who is highly knowledgeable. We always felt informed and comfortable when approaching the team for updates of any kind. Thank you Urban and Rural Barton le Clay!
5/5
Great service
Great service. Steven and Jonathan were fast at responding to us with all the questions we had along the way. Our house buying process went very smoothly. Steven kept me informed along the way and put us at ease.
1/5
Neil From stopsley is an absolute…
Neil From stopsley is an absolute nightmare from hell agent. He has a lady called Ann who is very rude - they don’t know what customer service means ! Keep away from this agent.
5/5
Loved that they were all about customer service and didn't try and give me a hard sell. Sold my house after 2 and a half days and kept me up to date the entire time. Incredibly pleasant staff. Would 100% recommend!PositiveQuality, Professionalism, Value
5/5
Rating only, no written review.
5/5
We recently sold our property through The Newport Pagnell branch . All the staff were professional, friendly and communication was outstanding. After every viewing we were called the next day with feedback which was invaluable. A huge thank you to Ryan Adams were nothing was ever too much trouble. I would highly recommended this team .
5/5
Urban & Rural in Newport Pagnell did an amazing job selling my 2 bed flat in Fenny Stratford. After being told by another estate agent that it would only be investors interested in my type of property, and then failing to get one viewing in two months, I switched to Urban & Rural who found me a first time buyer (and numerous other viewings) within weeks of it being on the market with them. Would highly recommend them, especially Daniel, who was really helpful and professional throughout the whole process.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Very good indeed lots of reasurance
5/5
We have just bought a house through Urban and Rural, we were really happy with their service. Great team, thank you guys.
5/5
Fantastic team at urban & rural it took me so long to sell my property and they remained helpful throughout the time. I would highly recommend them to anyone looking to sell!!
5/5
We didn't sell through Urban and Rural but they were part of our chain. Amanda the sales progresser was amazing and literally made everything happen whilst the other estate agents sat and watched.PositiveResponsiveness, Quality, Professionalism
5/5
If you’re looking for an estate agent, then these guys are the one! Extremely professional, very friendly team that will guide you through the steps.The photos and video they take of your property before going on the market are of superb quality. Feedback from viewings are always prompt. They are honest and trustworthy and secured an above asking price for my property!! Cannot recommend them enough 👍PositiveResponsiveness, Quality, Professionalism, Value
5/5
My partner and I are first time buyers and had registered as several estate agents. At Urban and Rural, Aidan was brilliant with helping us find a property, he was very keen to e-mail over properties and arrange viewings that best suited us. Aidan was very helpful when viewing these properties. Would highly recommend urban and rural when buying a property.
5/5
Just wanted to say how brilliant the experience was using Urban & Rural which was so smooth compared to our experience with our selling agent. Amanda the progressor of the sale was superb and without her help and hard work our sale would of fallen through. I would def use if we ever sell again.
5/5
Not bought/sold a house for over 30 years so was careful who we picked to sell our house. Extremely pleased we picked Urban & Rural. Darren and his team were very professional, providing feedback after every viewing which was reassuring. We will use them again in the future without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
After our first experience buying a house three years previously (through another agent) we were dubious about dealing with any agents. Thankfully we were proven wrong. David and the team were very professional from day one. We wanted a quick sale and we got one, very considerate about viewings, quick with feedback and responses to all our questions which put our worries to rest. They got us a sale price we were happy with and pushed it through to completion with the help of their conveyancing team and mortgage advisor who were amazing and worked so hard for us to complete after a very stressful few weeks with our upper chain!! Huge shout out to Steve, Amanda, Katie and the whole U&R team. Would highly recommend and would use again. Thanks again, we are very happy in our new home.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dunstable has the most, with 241 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.
The eight Urban and Rural Property Services offices, by town:
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