Trusted Agent profile

Urban and Rural Property Services estate agents in Dunstable, Milton Keynes, Leighton Buzzard and 3 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

768 reviews across 8 offices and 3 platforms

Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 768 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

687

Reviews on Google

All 8 offices

Facebook logo

4.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

69

Reviews on Trustpilot

Business-wide

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Our offices

Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.

Latest reviews from every Urban and Rural Property Services office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

If you want an estate agents who aren't pushy and are efficient and knowledgeable , go with these guys! Urban and Rural were recommended to us by a neighbour who had recently sold through them and we are honestly so happy that we're on the market with them. They are such a professional team who are proactive, friendly and genuinely care about their vendors. We've mainly dealt with Charlie who is a brilliant sales person, very approachable and communicates very well with both ourselves and with the potential buyers. Nothing is too much hassle for the team, they are frequently on the phones trying to find new buyers and update us every step of the way. I'd use them again without a second though!PositiveResponsiveness, Quality, Professionalism

Marc Β· 26 October 2021 Β· Urban & Rural

5/5

Google

Rating only, no written review.

Neil Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Rating only, no written review.

Sooky Β· 25 October 2021 Β· Urban & Rural Dunstable

2/5

Google

Rating only, no written review.

Adrian Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Purchased through U&R, couldn't fault the experience and communication throughout!

Jade Β· 25 October 2021 Β· Urban & Rural Dunstable

4/5

Google

Very professional team, proactive and efficient. Darren, Brad, Lily and katie gave us an excellent service . Thank youPositiveResponsiveness, Quality, Professionalism, Value

Mauricio Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Lily Is very orientated to satisfy the clients needs and she is prompt and quick. Her attitude is great.PositiveProfessionalism

O Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Lily was fantastic through the purchase of our flat. Couldn't fault the service. Fair, professional and efficient.

Danny Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

I just get my keys today. So happy and excited Big thanks to whole team. Can’t believe all was so easy and quick with them. Lots of good stuff and help. Step by step and dream come through Thanks LillyPositiveProfessionalism

Mariusz Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Darren, Brad and Lily at Urban & Rural Dunstable were very professional. They answered all our questions and frankly, made our sale very easy. Thank you all for all your work.PositiveResponsiveness, Quality, Professionalism, Value

Andy Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Urban and rural provided a great service. The photos of our house were expertly done and they got plenty of viewings in the first week resulting in an offer over the asking price. Outstanding agent πŸ‘ …

Dean Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Great service from Urban & Rural from start to finish. We have sold 1 via them and now have 1 on Rental and they have been helpful with both.. they even went above and beyond when we locked ourselves out of our home on a Saturday evening and they had the only spare key, not many companies would do that! They def go the extra mile πŸ˜€PositiveResponsiveness, Quality, Professionalism, Value

Sarah Β· 25 October 2021 Β· Urban & Rural Dunstable

4/5

Google

We put our house on the market in September 2020. They provided a comprehensive quote, details of marketing and the process. The sale price was spot on the valuation and strategy. Excellent communication throughout the sale using WhatsApp, feedback straight after viewings and booking in viewings. Advice on next steps to sell the house more quickly and good negotiation with the sale price. Only negative was the progression with the outsourced homestart where there was confusion about the chain on a number of occasions and chasing required. However overall it was an excellent service and I would use Urban and Rural again and recommend them to friends and family.PositiveResponsiveness, Professionalism, Value

Abbie Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Great experience using Brad and the Urban & Rural team. I spoke to a few agents before instructing but even from the first phone call Brad was very friendly and enthusiastic. When we met he had clearly actually looked at comparables and had all the info to hand. He gave me a couple of options of where to price and market my property based on my situation and gave his thoughts behind this so I was confident with the decision we made. Once instructed they got to work quickly and I had an offer at the value I wanted within a couple of week. The sales itself took a little longer than expected due to solicitors but U&R were always available if I needed anything. All together experience couldn’t have been better. Thanks again team.

Steve Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

We recently sold our property through the team at U&R Dunstable and we are glad we did. The team were brilliant and in particular Brad and Lilly. They managed to get us a good amount over asking price in our first weekend. Absolutely brilliant!! Thanks again guys.PositiveQuality, Professionalism, Value

Phil Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

We first came across Urban & Rural, when looking to value our home when paying back our help to buy loan. We were looking at our options to sell, or pay back the loan. We choose Urban & Rural, as I had noticed they had sold a lot of houses on our estate. Brad visited us and from the first meeting, we were impressed with his manner and confidence when it came to selling our home. We had never sold a house before and the process actually filled me with dread! We had found our next home, but the process was complicated, as it was not 100% sure we would get to purchase it. We had a very tight window and had to be in a position of SSTC, to secure the other property. We were upfront from the beginning and Urban & Rural were actually amazing. They understood our parameters and were open and honest with potential buyers and with us. I really cannot fault them at all, Brad and Darren had our home on the market within a few hours! The write up and pictures were top class. The feedback was precise, honest and quick. Lily & Brad were also amazing at showing potential buyers round our home. I felt total trust in Urban & Rural selling my home. We actually ended up with a concrete offer and Brad negotiated the selling price excellently. Unfortunately, the property we wanted to purchase fell through, so this time we had to pull our house from the market. However, we will be back in a couple of years and I would not choose any other agent to market and sell my home. Urban & Rural gave a first class service and I cannot recommend them enough.PositiveResponsiveness, Professionalism

Vicki Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Thank you to the Urban and Rural team in Dunstable for helping us to find the perfect flat and to sell our home of 23 years. It is a quirky property and so was a challenge to describe and value but Darren, Brad and Lily did a fantastic job and found us the best couple for our house. We highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Annemarie Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

From valuation to sale U&R have been professional and informative the whole way through. We initially were stuck with a more independent estate agent but they were useless so we decided to go with U&R Dunstable. The Pictures were great, the communication was perfect and we had viewings each week. Have already recommended to a friend who has been on the market and sold within 2 weeks! Lily and Brad were fantastic the whole way through and we are now sold! You are in safe hands!

Craig Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Couldn’t recommend Urban and Rural enough. From our initial house valuation, Darren won our trust and absolutely did not disappoint. The communication was great and all members of the team are friendly and efficient (big thanks to Lily and Brad!). We had a rollercoaster ride trying to sell through the pandemic but Urban and Rural remained positive, continued to reassure us and made a very stressful time a lot more bearable. From start to finish, the service has been fantastic, and everything you could want from an estate agent. Big thank you to Alison the sales progresser who pushed to get us over the finish line, she was great! We would most definitely continue to use Darren and his team in the future and would highly recommend to all. You are in VERY safe hands.PositiveResponsiveness, Professionalism

Hannah Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

Would like to say a huge thank you to the team at Urban & Rural Dunstable for the sale of my property. Darren, Brad and Lily were absolutely amazing throughout the process and were always on hand to help with anything! They definitely went above and beyond for me. Cannot fault the team at all! Very professional and friendly service - Will always recommend Urban & Rural to anyone looking to sell their property. Thank you all again for everything these past few months! :)PositiveResponsiveness, Professionalism

Lauren Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

My partner and I came to Urban and Rural as first time buyers without any experience in purchasing a property. We were truly looked after by Darren who answered every question we had, each step of the way. Darren listened to our needs and managed to find our perfect home with just one viewing! He then continued to have great communication throughout the process, keeping us in the loop and well informed throughout, making sure everything ran smoothly. Over all the service we received and Darren himself, was professional, informative and personal. We can’t thank Urban and Rural enough and would 100% recommend them to anyone looking to purchase a new home! Thank you!PositiveResponsiveness, Quality, Professionalism

Mollie Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Google

I would highly recommend Urban and Rural Dunstable. Everyone we dealt with were fantastic from start to finish and I have nothing but praise for them all. Darren came to do our initial valuation and was brilliant. Having never sold a house before, I had lots of questions, but he was very honest and clear about how it works and the costs. There was no pressure to make a decision there and then either. We also dealt with Lily often, especially as she was the agent who sold our house for us. She was very easy to contact and responded to all our queries quickly. Darren then helped with negotiations for our onward purchase and was brilliant. He definitely did a much better job than we could have on our own, and we feel like he saved us a significant amount of money. All in all, Urban & Rural were great and I would absolutely recommend them to everyone I know.

Dharmendra Β· 25 October 2021 Β· Urban & Rural Dunstable

5/5

Trustpilot

Urban and Rural Bletchley

Just today completed my sale with Katy at the Bletchley branch. She was absolutely brilliant at keeping things moving and reassuring us throughout! She was always reachable and made a very stressful move much easier! Would recommend them in a heartbeat!

Peter Β· 15 October 2021 Β· Urban and Rural Property Services Leighton Buzzard

1/5

Google

I purchased a property through the Ampthill branch and can confirm that it was absolutely terrible aftersales care. Poor follow up, took seven months to exchange and required both myself and the agent working on behalf of my sale to continuously chase. Really a disappointing and unnecessarily stressful experience. Find another agent

Diane Β· 12 October 2021 Β· Urban and Rural Property Services Ampthill

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Urban and Rural Property Services

Which Urban and Rural Property Services office has the most reviews?

Dunstable has the most, with 241 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.

Where are the Urban and Rural Property Services offices?

The eight Urban and Rural Property Services offices, by town:

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