5/5
We had a great experience with Urban & Rural, they were very communicative and managed our purchase with professionalism and courtesy. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Trusted Agent profile
★★★★★
770 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 770 reviews on three platforms, rated 4.6 out of 5 overall.
689
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
69
Reviews on Trustpilot
Business-wide
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Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We had a great experience with Urban & Rural, they were very communicative and managed our purchase with professionalism and courtesy. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Very good estate agent, professional and easy to deal with. Katy worked hard to see my sale through to the end. All the staff are pleasant and professional. Highly recommended.
5/5
I cannot fault the team at Urban and Rural. Whilst it is tempting to shop for the cheapest way to sell your home, with the help of Urban and Rural, I achieved maximum price for my property which I would not have done without them. Further, they were very patient and sympathetic to my circumstances. I would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I brought a house that was listed with Urban and Rural and they were truly amazing from start to finish. I mainly dealt with Katy, who jumped through hoops to help, and definitely went above and beyond to get us to completion. She was always quick with responses, friendly, and nothing was ever too much trouble. Everyone else I spoke to at U&R were always super lovely too, including Darren and Ian. Overall, I would highly, highly recommend. I feel very grateful that I had Urban and Rural throughout the buying process, and wouldn’t hesitate to use them in the future.
5/5
I had an all round fantastic service…
I had an all round fantastic service from Pete @ Urban and Rural in Leagrave. From putting an offer in until completion was about 2.5 months and he helped me with everything along the way. Polite, friendly and always happy to help, I couldn't have asked for a better service. Thanks Pete!
5/5
Rating only, no written review.
5/5
Excellent service. All hiccups dealt with professionally and efficiently.
5/5
There every step of the way, even with the ups and downs of covid and loosing buyers and properties. Eventually moved and would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
very professional service, delivered in a friendly and approachable manner which never faltered despite some very challenging issues. These were dealt with efficiently and effectively.
5/5
Friendly and professional. Great communication made everything easier for us. Thank you Katy, Charlie and the rest of the team.
5/5
Would definitely recommend this company, Katie and Daniel we're absolutely brilliant always on hand if needed, happy with service and how smooth the sale went from start to finishPositiveProfessionalism
5/5
Try these guys.....this is a straight up professional business that communicates with its clients.I didn't have to chase them for feedback, it was always provided.They are courteous and will adapt to your needs,not like a lot of agents.I felt it was always a two way street and not the usual one way traffic you get with other agents.A pleasure to do business with! Mick H.
5/5
We bought our house through Urban and Rural. The service was very good and the staff always got back to us and helped us straight away with anything we needed.
5/5
We used Urban & Rural to sell our house, they were friendly, professional and made what could have been an incredibly stressful time much easier to deal with. Would 100% recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
Best Estate agents ever, Katy went the extra mile to help us fill in the forms as we didn't want to fill them in wrong, all the agents, Charlie, Darren, Ian etc offered very friendly helpful services would definitely recommend as our friends recommended them to usPositiveResponsiveness, Quality, Professionalism, Value
5/5
The team at Urban & Rural Bletchley went above and beyond during a very chaotic and turbulent move. Katy and her team were always supportive and on hand whenever we faced any issue and we genuinely couldn’t have done it without you. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism
5/5
I have been really impressed by this U&R team of very helpful and personable professionals at all levels. They have always responded quickly and efficiently throughout my rather complicated sales process as there were complications from the buyer's side which made it a bit of a prolonged rollercoaster ride. On completion day I found myself under massive time pressure to get everything moved out on time. That was my miscalculation. In the end one of the very kind young men on the sales team took the keys to the Buyer as I was so late to save me taking them to their office. This agency is lovely to deal with. They really provide a personal and reassuring service. Do try them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
A big thanks to all the team at Urban & Rural for their efforts with getting my property on the market and sold. Everyone was incredibly professional through out the process and I would recommend their services to anyone looking at buying or selling the areaPositiveResponsiveness, Quality, Professionalism, Value
5/5
Darren came round for a valuation on our property. He was professional and realistic. Spent time to make sure we were happy with the valuation.
5/5
I can highly recommend U&R to anyone looking to sell their house. The whole LB team has been curteous, professional and extremely helpful throughout the process. The communication is superb and has made selling our house so much less stressful. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
2/5
Experience of a tenant with Urban & Rural
As a tenant we found Urban & Rural to be no more than a post box to the landlord of the property.When we vacated the property Urban & Rural had lost our initial conditions survey and itinerary, a sign of a business without any of kind process.The service we received felt more like a messaging service from our landlord than a business with any kind of procedure for managing tenant landlord relationships.Our tenancy ended 11 weeks to the day of writing, Urban & Rural to date have not been able to manage the return of our deposit payment.Unfortunately tenants do not have a choice in who manages the property they rent. With Urban & Rural just ensure you’re expectations in terms of support with even minor challenges are not to high.
5/5
We recently sold our house through Urban & Rural Ampthill, from the initial valuation to the final sale the whole team were professional and friendly, we were kept informed throughout the whole process and would recommend anyone who are selling their property to give Urban & Rural a call.
5/5
We have used U&R on a number of occasions and could not fault them. They are all very friendly, helpful and nothing was too much trouble For them when I would phone up, and was always kept in the loop. If you are looking for a friendly, reliable & competitive company U&R is the one for you. Thanks again for everything
5/5
I can highly recommend U&R to anyone looking to sell their house. The whole LB team has been curteous, professional and extremely helpful throughout the process. The communication is superb and has made selling our house so much less stressful. Would highly recommend!
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Dunstable has the most, with 243 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.
The eight Urban and Rural Property Services offices, by town:
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