5/5
Darren came round for a valuation on our property. He was professional and realistic. Spent time to make sure we were happy with the valuation.

Trusted Agent profile
★★★★★
770 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 770 reviews on three platforms, rated 4.6 out of 5 overall.
689
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
69
Reviews on Trustpilot
Business-wide
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Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Darren came round for a valuation on our property. He was professional and realistic. Spent time to make sure we were happy with the valuation.
5/5
A big thanks to all the team at Urban & Rural for their efforts with getting my property on the market and sold. Everyone was incredibly professional through out the process and I would recommend their services to anyone looking at buying or selling the area
5/5
Great service & communication from my case handler Michella who was brilliant helping me with my first move! Thank you very much!
5/5
Michella really helped with our purchase. Always friendly, quick to respond and happy to help with any questions.
5/5
Professional, friendly service with wealth of knowledge. Couldn't be happier with them! Michella was a pleasure to deal with.
5/5
Service from these guys was brilliant, sold the house within a few hours and for a few thousand more than asking. Would definately use them again!!
5/5
Cannot fault, they have been extremely professional and friendly through the long process of us being able to move, due to unforseen issues like covid lockdown and buyers changing their minds. Would highly recommend.
5/5
Michella helped us with our move and was a pleasure to deal with, professional, courteous, friendly and transparent throughout. Would recommend both branch in general and Michella individually.
5/5
Finally moved in to our first home thanks to Michella at the Leighton Buzzard branch. We're very happy with her service and our new home.
5/5
A huge thank you to Michella at Urban & Rural, who was approachable, helpful and knowledgeable. Looked after us throughout the buying and selling process. Would recommend 100%. Must also mention Katie who was superb at the viewings.
5/5
Michella Sorgente has been brilliant in finding suitable tenants for my flats over the last year. Her communication is first class always giving feedback after each viewing. Post letting she has gone the extra mile to sort any issues arising. In summary a highly talented and motivated lady who I highly recommend.
5/5
Very effective and professional sales team, helped us to sell our house quickly. Great support from Michella in getting viewings set up and offers in promptly. Thanks!
5/5
Darren, Dave and the team were superb in the process of both sale and purchase. It was seamless transaction with constant updates, any issues or queries were dealt with swiftly, couldn’t ask more of an estate agent, excellent value for money. I would highly recommend using Urban and Rural.
5/5
We had our home valued by Andrew and although we decided not to sell, we still feel that we received a lot of information and knowledge about the current market and our options. Andrew kept in contact and offered a lot of great insight. Very friendly and if we do ever choose to sell, we would feel very comfortable instructing Urban and Rural to manage this for us.
5/5
Within 6 days on the market our house was sold. We have received excellent professional service from the very beginning. The whole team in Leighton Buzzard are in communication with us every step of the way and we have continual support as our sale goes through. I would recommend them wholeheartedly.
5/5
Urban Rural very professional. This is my Second time using them, they’re so responsive in sorting out any question that I had and to sort out the initial appointment. The estate agents are so quick to organise things and they really make …
5/5
We signed with Urban & Rural for the sale of our house in Wing, and we want to share a top review of them. We have moved a lot between us, and have had some good and some really bad experiences with previous agents. Urban & Rural provided an excellent service. They tailored the service to our needs, for instance I have no interest in looking through the marketing data, and was happy with the service. They respected this and kept that kind of communication to a minimum. With many estate agents you have to wait for a call back from the person you are aligned with. This can be time consuming, and frustrating. Urban & Rural use a model where communication is spot on. They created a Whatsapp Group, which did two great things. It meant that you weren't just aligned with one member of the team. They all knew who you were and could see the sale journey, and we got to know them all. It also meant that someone always answered us really promptly. Where we both have busy lives it was perfect. At times I was working away from home and my partner and I even added comments back and forth to each other within that chat to allow the Team to move on actions immediately. It made the whole process much more efficient and limited interruptions for us during our working day. We actually had a problem where our first purchase fell through, and the Team at U&R did everything they could to stop that side failing by reaching out to the other agent. Selling property can be really stressful and having that proactive support from your agent is really essential. To the whole Team at Leighton Buzzard - thank you so much once again for everything you did and how hard you worked for us. You are a great example of how house selling should be managed.
5/5
Ampthill : highly professional and efficient
We have just completed a house prurchased via U&R Ampthill. There have been highly professional , efficient and facilitating. In a hot market with tight supply , the role of the agent is crucial. Both the pre and post offer coordination by Amy and Briar respectively was professional and helpful.
5/5
Rating only, no written review.
4/5
Very good service. Katy went above and beyond in getting us to completion. Thank you.
5/5
We had a great experience with Urban & Rural, they were very communicative and managed our purchase with professionalism and courtesy. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Very professional service, Katy Middlemas went that extra mile to get things moving. If it wasn’t for her chasing up solicitors I don’t think we would have completed in time to save on stamp duty holiday.PositiveProfessionalism, Value
5/5
Urban & Rural are without doubt the best estate agents I’ve ever dealt with. The main reason was Charlie Grierson. His email responses were prompt and attentive. At the viewing he was personable and trustworthy, the kind of guy you’d go to the pub with for a pint and when you come back from the WC there’s jaeger bombs on your table. He even text with details and updates about the property out of his work hours and hooked me up with a great financial advisor David Schofield who also made the scary world of finances easy for me, a modern day wizard of you ask me, let’s say he was my Gandalf but Charlie was definitely my Sam. All round really impressed and even when Charlie was off Katy picked up where he left off and handed back over to him when he was back, she was friendly and bubbly on the phone but got shiz done too. What can I say really nice people, really didn’t feel like an estate agents at all. 10 out of 10 would recommend to my friends and family.PositiveResponsiveness, Professionalism
5/5
I cannot fault the team at Urban and Rural. Whilst it is tempting to shop for the cheapest way to sell your home, with the help of Urban and Rural, I achieved maximum price for my property which I would not have done without them. Further, they were very patient and sympathetic to my circumstances. I would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
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Dunstable has the most, with 243 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.
The eight Urban and Rural Property Services offices, by town:
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