5/5
Leah has been very professional, very genuine and very helpful

Trusted Agent profile
★★★★★
770 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 770 reviews on three platforms, rated 4.6 out of 5 overall.
689
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
69
Reviews on Trustpilot
Business-wide
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Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Leah has been very professional, very genuine and very helpful
1/5
Poor service. Registered with them, asked about a property. Then been told I would be contacted - never happened.
5/5
All the team at Urban are professional and try their up most to accommodate your needs.PositiveResponsiveness, Quality, Professionalism
5/5
Everyone one was extremely helpful and would always answer any questions promptly.. The whole experience ran smoothly from start to finish.
5/5
Spoke to Brad about some possible letting opportunities and found him very easy and professional to deal with and he provided me some excellent and helpful advice.PositiveResponsiveness, Professionalism
5/5
We instructed Urban and Rural to sell our mother in law's property. We found Brad to be friendly, knowledgeable and approachable. He set up a whats app group with the sales team which made raising and dealing with enquiries much easier. We would recommend urban and rural in the future.PositiveResponsiveness
5/5
Darren kindly agreed to sponsor an event we were hosting to raise money for the school. They not only provided advertising boards but also very generously donated an amazing prize. We found the team to be very approachable and efficient with communications - a really lovely company to work with. Thank you!
5/5
As soon as we engaged urban and rural, our house went under offer by another agent. If they had a chance, they would have done excellent job for sure. I would highly recommend these guys for their efficient and seamless services. It felt like we were in hands of a family estate agents who treated the house marketing promptly and systematically. These guys will go far for sure. Wishing them the very best.
5/5
We have had very professional and friendly service selling our property with Urban & Rural, Dunstable. Brad had our property on the market within hours of his visit. He set up a WhatsApp group with him and his colleagues to arrange viewings and then called us to discuss feedback and offers. Amanda saw us through the sales progession and was on hand with reassurance when needed. I would definitely use Urban & Rural again and trust anyone using them would have the same great experience.
5/5
I recently purchased a property on Victoria Street…and I have to commend Elicia for her help in setting up the sale and then Amanda for her brilliant liaising with the ongoing purchase of exchange and completion. This was not an easy sale but Amanda was there for me every step of the way. Always returning my emails or calls without delay. I was and will always be very grateful for her wise advice and help with all that buying a house entails. Thank you all the team at Urban & Rural for guiding me through a very stressful time with such positivity! Fenella Lee
5/5
We’ve just purchased our first home through Urban and Rural Dunstable. They were extremely helpful, professional and very personable from the first viewing to collecting our keys! Brad was extremely helpful throughout our process and always checked in on us. We also received a lovely welcome home package when picking up our keys - which was a lovely personal touch! They made buying our first house a very pleasant experience! Would definitely recommend their services to anyone buying in Dunstable!PositiveResponsiveness, Quality, Professionalism
5/5
We recently bought our first house through urban and rural and we couldn’t fault them. They were professional and all very helpful making the progress very seamless The lovely Amy was very helpful with showing us round and getting us set up as well as checking in with how the house has been going since we’ve moved in
Dear Niamh, thank you for taking the time to write a review about your experience dealing with us, we truly appreciate it!
5/5
From the beginning of my enquiry into properties Amy from Urban and Rural was great. She was very friendly and professional, answering all my questions ( and there were a lot) Initially my offer wasn’t’t accepted however she kept trying for me and managed to get the deal sealed. Throughout the entire process everyone at Urban and Rural was more than welcome to help me with any enquiries and chase things up. I used their recommended solicitors and mortgage advisors who were also great and made the entire process stress free and easy! Would definitely recommend and use them again in the future. Thank you to all of you!
5/5
Urban and Rural recently sold my property and from start to finish had a fantastic service from them. Oliver was super professional and was very honest which I appreciated. Then Amy and Mason did a great job with viewings and keeping me in the loop. Briar too kept us informed at all times, I would have no hesitation in using them again in the future , five stars from me ⭐️ ⭐️⭐️⭐️⭐️
5/5
I met with several local estate agents before deciding on who to represent my house sale. Without doubt U&R Ampthill stood out. Ollie was professional, didn’t give me any waffle and certainly wasn’t pushy. He let me take my time and was available to take my calls and advise. His market knowledge was invaluable. Amy was great and sold my house very quickly. She kept me updated on my offers and helped me through the sales process. My aftersales was tricky I had a complicated chain and it took 5 months to go through, mainly due to issues in covenants on the development I lived on and the management company being acquired. Peter worked in collaboration with the other estate agents in the chain, solicitors, Bedford council, my new developer, an exhaustive list of contacts, to get my sale over the line, which we did. I hope not to move for a while but when I do I’ll be on the phone to Ollie!
5/5
Great experience
Great experience, couldn’t ask for more.
5/5
Urban and Rural were absolutely fantastic
Urban and Rural were absolutely fantastic. Went above and beyond to help get our sale and purchase through as quickly as possible!
2/5
Disappointing
1/5
A viewing was scheduled with them and they not even Contact to say was cancelled. They do not show much interest to sale the House as do not care about potencial buyers.
5/5
Lovely guy who came over to value our property. Very positive and caring. Wanted to listen to what we want and need. Can't wait to work with this company on moving us on to our new home
5/5
Amazing service. The whole team was professional and extremely attentive. They made sure I understood every step along the way and answered any queries I had. I really appreciated all the hard work they put in and would 100% recommend anyone in MK to go with Urban and Rural. Thanks soo much
Thank you for your review Stacy. We were glad to help you on your new home journey and wish you all the best in your new home.
5/5
We sold my late sister's property through Urban and Rural's Milton Keynes branch. They valued the property sensibly, were competitive from a fee perspective, listed the property in 2 days and sold it the next day. Thanks to Steven and team for a job well done. He was always responsive to our buyer chasing requests as the purchaser's legal team were disorganised.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We have just used Urban and Rural to sell my mother's bungalow. The service was excellent and costs were very competitive. The initial survey for quoting for the business was very professional, detailed and prompt. Their marketing strategy was well explained and very comprehensive. The property initially sold (stc) within 4 days of going on the market at a higher than asking price. Unfortunately the buyer got cold feet and pulled out. The property was re-marketed and once again sold (stc) within 4 days at an even higher price than the first buyer. Throughout the sales process, Urban and Rural have been highly professional, on the ball and progressed the sale to exchange of contracts quickly and efficiently. They have liaised with buyer and seller to resolve any questions that have arisen and acted promptly and with integrity throughout. That quality of service continued after exchange of contracts. Steven Redmond and his company deserve high praise. We are very pleased that we used Urban and Rural. Highly commended.
Thank you Clyde for your glowing review. We were pleased to be able to assist you on the sale of the family property and wish you all the best for the future.
5/5
Service is great ,professional from this branch. But do not use JS Law onveyancing they recommended.!Very slow !but not Urban and Rural fault .PositiveResponsiveness, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dunstable has the most, with 243 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.
The eight Urban and Rural Property Services offices, by town:
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