Trusted Agent profile
★★★★★
771 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 771 reviews on three platforms, rated 4.6 out of 5 overall.
689
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
70
Reviews on Trustpilot
Business-wide
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Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently had the pleasure of working with Elicia, and I cannot speak highly enough of her professionalism and expertise. From the moment I contacted Elicia she was responsive and attentive, taking the time to understand my needs and preferences. She quickly put together a list of properties that met my requirements.
Thanks Aaron
5/5
GoogleWe would just like to thank everyone at Urban & Rural for helping us find our perfect home. We would especially like to thank Elicia for all of her hard work during the whole process. If any of our friends are ever looking to move, we will definitely be recommending you guys. All the best Mr & Mrs Thorby
Thanks Lee
5/5
GoogleWorking with Urban and Rural Dunstable was a pleasure from start to finish, and I have no hesitation in recommending them to anyone in need of a reliable and trustworthy estate agent. And if you're lucky enough to work with Elicia, you can rest assured that you'll receive top-notch service and a genuinely warm and friendly experience.
5/5
GoogleVery impressed with Elicia and the team who made our purchase run as smoothly as possible. As first time buyers we felt to be in safe hands. All queries we had were answered quickly, viewings organised without problem and we were kept well informed of any progress on the property.
Thanks Robbie
5/5
GoogleI bought my house through urban and rural. Elicia was the agent I dealt with. She provided an excellent service. Very good at communication and so helpful and friendly, I would highly recommend Urban and Rural and Elicia as estate agents. Many thanks
Thank you Sally
5/5
GoogleWe have just bought our first home through Urban and Rural, we dealt with Elicia and were really happy with her service and professionalism. She kept us updated all the way throughout our purchase so we were always very reassured. Fantastic team, I would highly recommend.
Thank you Ruby
5/5
GoogleI've used U&R a couple of times previously in Luton but most recently and the first time with Dunstable. They were brilliant from start to finish, with a realistic valuation, quality advice and keeping us informed all the way. In a declining market we were surprised we had more viewings than we hoped and within 8 days we had a firm offer that was financially ratified. We will definitely use them if there is a next time.
Thanks Mark.
5/5
GoogleAfter searching for a professional & experienced estate agents, I came across this Urban & Rural. They were all very friendly & hardworking and I was more than satisfied with their approach towards me. The one person who really stood out to me for her professionalism, excellence in communication & for the work ethic shown in regards to selling my home, was Elicia. She is hands down the best estate agent I have ever worked with over my experience of selling homes. She really was flawless. I recommend this agency 100% & recommend you to ask for Elicia to deal with your sale. Thank you everyone!
Thank you
5/5
GoogleI have just sold my house in Dunstable with the team at Urban and Rural, I have been very pleased with the high standard of service. I had the pleasure of dealing with Elicia who helped the whole process run as smoothly as possible and showed great professionalism throughout. I had a great experience and would recommend anyone else who is looking to sell their property to go with these guys too! Thank you all.
Thank you Ian
5/5
GoogleI have been very happy with my recent experience with Urban and rural estate agents and had pleasure with working with Elicia. She is very good real estate agent who truly goes above and beyond for her clients. From the moment we met her, we were impressed with her professionalism, knowledge, and dedication to helping us find our dream home. She took the time to really get to know us and understand our needs and preferences, and she always went the extra mile to ensure that we were happy with every aspect of our home buying experience. Throughout the process, Elicia was always available to answer our questions, provide guidance and support, and offer valuable insights into the local real estate market. She was incredibly patient and never pressured us to make a decision, but instead worked tirelessly to help us find the perfect home that met all of our criteria.
Thanks Jordan
5/5
GoogleUrban and Rural helped us purchase our home at Bletchley and everything went smoothly. They were responsive and quite helpful. It was a pleasant experience!
5/5
GoogleUrban and Rural were brilliant from the start. Very professional and supportive. Arranged loads of viewings and gave feedback from all them all. Making sure they chased up people who had viewed my property. The after sales service was brilliant too. Steven at Urban and Rural was very supportive liaising with my buyer and solicitors. Keeping me updated and was always prompt when answering questions. I would highly recommend using URBAN and RURAL as an estate agent to sell your property.
5/5
GoogleWe had a great service from Urban & Rural, both Johnathan from the Newport Pagnell office and Stephen from the Bedford office where superb, we had updates every week on how things where proceeding in a very turbulent time in the housing market, so to receive regular updates every week was very reassuring for us, if I was still in the area and looking to move home again I would not hesitate in using Urban & Rural again, they are highly recommended, I would give ten stars if it was allowed. Tony & Ruth Grehan
5/5
GoogleWe had excellent service from Urban & Rural in Newport Pagnell for initial market advice & arranging open house viewings and in Milton Keynes for chasing solicitors to complete the sale. Professional and efficient throughout the process.
5/5
TrustpilotVERY PROFESSIONAL
Had an amazing experience dealing with Steven Redmond. He was extremely helpful and kept me up-to-date with the whole process. Highly recommended.
5/5
GoogleRating only, no written review.
5/5
Googlevery professional and proactive.
5/5
GoogleGreat customer service.made buying a home exciting
5/5
GoogleVery professional and really helpful through out the process of selling my home.
5/5
GoogleDealing with the team at Urban & Rural from start to finish was a pleasant experience and they were extremely helpful/knowledgable!
5/5
GoogleThank you to the team for all your help. We came across a few bumps in the road along the way but with the help of Steven and Cerys we got it through in a timely manner. Great communication!
5/5
GoogleAbsolutely fantastic agency helped me so much especially Cerys she was an absolute star Adam was amazing when he came to value my house highly recommend agency will 100% use you in the future and tell all my family and friends
5/5
GoogleI loved the staff here very friendly, engaging, and authentic. I am so glad I went with them as I have had bad experiences with estate agents in the past. Got me a sale very quickly.
5/5
GoogleI've used their services multiple times now. Steven and the team were amazing, especially during difficult situations outside of their control. I can't recommend them enough. They'll always be my first port of call. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dunstable has the most, with 244 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 167.
The eight Urban and Rural Property Services offices, by town:
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