Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently sold our property through Thorgills and could not be more pleased with the excellent service received from Daniel and his team. Particular shout out to Alice - her hard work and support throughout our sale was consistent. If you have a property that you are looking to rent out or sell in their catchment area, don't waste your time with other agents...
M · 18 February 2021 · Thorgills Brentford
Agent replied · 27 August 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleAmy was very polite, professional and responsive, always available to answer any questions we had, making the whole process very smooth and stress-free. We would 100% recommend Thorgills.
Hernani · 17 February 2021 · Thorgills Brentford
Agent replied · 27 August 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleProfessional and friendly staff who treats all their customers well. A special thank you to Toby for finding us a property we like and Natasha who was always available to answer any questions we had. I would 100% recommend.
Elvis · 10 February 2021 · Thorgills Brentford
Agent replied · 27 August 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 1/5
TrustpilotThe rise and fall of Thorgills Estate Agents
Thorgills used to be a great estate agency. Years ago, when they focused on tenancies only, they offered a personal tailored service that was second to none in London. It is a true shame that corporate greed has corrupted them, and caused them to become too big for their boots. They are all about the money now, and no different (or possibly worse) than most other Estate Agents in London. I personally will never use them again after their unreasonable failed attempts to take me to court, yearly, over disagreements about fees. I want the time wasted dealing with these criminals back when I am dead.
Jack · 14 January 2021 · Thorgills Brentford
★★★★★ 1/5
TrustpilotBe careful about hidden charge nasty…
Be careful about hidden charge nasty term& conditions ,
They are professional to rip you off and send the invoice (!
Sah · 10 December 2020 · Thorgills Brentford
★★★★★ 1/5
GoogleRating only, no written review.
Nan · 10 December 2020 · Thorgills Brentford
★★★★★ 1/5
Googlereally sad they just tell lies non stop. Beware. Arrogant, opinionated and nasty. Please avoid.
Michael · 10 December 2020 · Thorgills Brentford
★★★★★ 1/5
GoogleI had the misfortune of dealing with thorgills when I chose them to rent out and manage my property.
I have never used an agency where I have had so many issues with certain members of staff.
Thorgills did not represent my interests as a landlord at all, I was left to chase up unpaid rent myself and dealing with them as a whole was a huge challenge as a landlord. In particular Chloe and Shan in the chiswick office were quite possibly 2 of the most incompetent and unprofessional people I have dealt with in my life. At one point it was as if they had a personal vendetta against me.
I strongly recommend if you’re a landlord to not use them for management services. I must say though that Timour and Andre were both helpful, unfortunately not enough for me to ever consider using this shockingly poorly run company again.
Patrick · 10 December 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleAlice,Daniel & the Brentford Thorgills team have been invaluable in supporting us and achieving a successful sale in these difficult times of Brexit & Covid . They have given us clear & concise information on a regular basis and have always been proactive in advancing the sale and looking after our interests throughout
Ian · 10 December 2020 · Thorgills Brentford
★★★★★ 1/5
GoogleRating only, no written review.
Zulekha · 10 November 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleVery good agency with professional services. Recently moved into one of their house and I am very much satisfied with it.
Ayush · 10 November 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleI have been so happy with my experience with Thorgills. After my initial enquiry I was contacted really quickly by Peter and was shown round a property the next day by Karam, who was really friendly and made the viewing experience very relaxed and comfortable, despite social distancing and the restrictions. I'd like to give a special thanks to Natasha who has gone above and beyond to make sure we understood everything and were kept up to date every step of the way! I would highly recommend using Thorgills, such a stress free and easy experience.
Jodie · 10 November 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleI would highly recommend Thorgills' services for selling a property. We have just completed on our flat sale and have been really impressed with the professionalism and efficiency throughout. We accepted an offer within a few days of deciding to put the flat on the market. Great advice on the asking price and clear communication throughout the process.
Helen · 10 November 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleI have been very impressed with the service provided by Thorgills. They have taken all the worry out of renting out my flat. I highly recommend Thorgills to anyone wishing to rent out their flat. I'd like to give a special mention to Haffeeza Rasheed (a property manager at Thorgills), who's response time, efficiency, friendly service and quality of work has consistently impressed me.PositiveResponsiveness, Quality, Professionalism, Value
Duncan · 26 October 2020 · Thorgills Brentford
★★★★★ 1/5
GoogleRating only, no written review.
Charlie · 11 October 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleI would say is the top agency in the UK.
10/10
Khatir · 11 October 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleWe have recently moved in and after a rocky start Thorgills Brentford have be great, especially Property Manager Haffeeza who has been extreamly helpful in sorting everything out in an efficient and professional manner. She has gone above and beyond for us.
Liam · 11 October 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleVery consistent, professional and thorough. Excellent in all aspects
Ashmina · 11 October 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleThorgills have been a pleasure to deal with. We've marketed our own property and bought through them and have had an excellent experience with both. Highly recommended.
Ryan · 11 October 2020 · Thorgills Brentford
★★★★★ 3/5
GoogleHappy with my property manager, Haffeeza, however prices as a landlord are a little steep.
Vinesh · 11 September 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleAll very friendly, effective and efficient. Thorgills secured a new tenancy in just a few days and Alice managed all the administration brilliantly.
Andrew · 11 September 2020 · Thorgills Brentford
★★★★★ 1/5
GoogleIncredibly rude property manager who had a tendency to lie, shout and bully across the phone. Continued lethargy to fix and maintain the property with vital amenities such as a toilet seat broken for months. Key details about the property were falsified including the number of tenants. Poor cleaning services. Deplorably difficult company that refuse to help tenants unless it is in their interest. Avoid.
Ruby · 11 September 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleExcellent service from Day One and having one highly personable point of contact (the "super-efficient", detailed, knowledgeable and "on the ball", Natasha) throughout, meant the whole process was smooth, swift and hassle free. Thoroughly recommend Thorgills.
Liz · 11 September 2020 · Thorgills Brentford
★★★★★ 5/5
GoogleGoing through Thorgills made the letting process very smooth and easy for us moving into a new flat. Special mention to Alice as she was super helpful and considerate!
James · 11 September 2020 · Thorgills Brentford
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
