5/5
Bought a house from them

Trusted Agent profile · Devon, Somerset and Dorset
Verified
★★★★★
1,405 reviews across 17 offices and 1 platform
Stags has 17 offices, in Exeter, Totnes, Honiton, Tiverton, Torquay, Taunton, Barnstaple, Wellington, Bridport, Okehampton, Bideford, Dartmouth, Kingsbridge, Dulverton, Plymouth, Yeovil and South Molton (Devon, Somerset and Dorset). Together they have 1,405 reviews on 1 platform, rated 4.6 out of 5 overall.
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Stags's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Bought a house from them
1/5
Typical Estate Agent, not sent us any property information on anything close to what we are looking for. Not impressed.
Dear John, Thank you for your review. I am sorry we haven’t been able to send you the details of properties that you are looking for so far, there is, as you may know, a shortage of property in all areas at the moment. It would be good to discuss your search in more detail with you and we can update our records and help to find something for you. If you are able to get in contact with the office we will go through this with you. Best wishes, Kevin Clarke, Partner and Honiton Branch Manager
5/5
We had very good experience of the team at Stags Honiton - professional and quick to respond - highly recommend them.
1/5
Worst agent ever, put the landlord benefits first. Don’t rent there and stay away at all costs.
5/5
A very professional service from start to finish. It was a pleasure dealing with Stags at Honiton and I highly recommend Luke and the team.
Dear Olivia, Thank you for your kind words. We very much enjoyed working with you and wish you all the best for the future. Best wishes, The team at Stags Honiton
2/5
I was not happy with my dealings/communications with one of the members of the staff here. Strongly think he forgot thst I was a prospect buyer and therefore a customer regardless of who his client was. He got a little carried away justifying his point and I had to cut our communication shorter than I would have liked.
I’m sorry you were not happy with your discussion with my colleague, we should have communicated better. It is important to us that we protect our clients wishes and their timescales, we like to be clear and realistic with this, however I am sorry if this came across too strong. I would welcome speaking to you further about your concerns. Many thanks, Kevin Clarke
5/5
We have just purchased through stags , service and professionalism was fantastic, and overwhelmed by the little pack , when we collected keys , Lauren and Rebecca , we’re brilliant , if we move in the future , we will definitely use stags again , many thanks , Adrian and Jacqui
Thank you so much for your kind review, it was a pleasure working with you. We wish you all the best moving forward. Best wishes, The team at Stags Totnes
5/5
I am a tenant with Stags and have had nothing more than a fantastic service
5/5
Estate agents regularly appear in the, shall we say, lower end of public trust rankings. However my experience with Stags and their staff was really positive. They went the extra mile in helping us to get a tricky sale to happen.
Thank you for your kind review, we wish you all the best in your new home. The team at Stags Totnes
5/5
Best in town
5/5
Mark from the lettings department was an absolute pleasure to deal with. He really went out of his way to assist us as we tried to navigate the competitive rental market in Totnes. He was responsive, friendly and efficient. Thanks Mark, for helping us secure the perfect home!
Dear Henry, Thank you for your lovely review. We are so pleased you are happy with the service that we provided. Best wishes, The Lettings team at Stags Totnes
1/5
AVOID. I have just had the worst experience with Stags and their field agents. The arrogant and aggressive nature of the person we were dealing with made us leave the viewing immediately. The agent spoke to us disrespectfully and with an attitude that bordered on villainous. If you choose to deal with them on a sale or purchase be ready for frustration beyond even the most vivid immagination.
5/5
I highly recommend Stags Estate Agents Exeter. They let out our house very quickly. A truly professional and efficient team. A big thank you to Tess and Jackie!
Thank you Lise for your lovely review, we hope your new tenants are very happy! Best wishes, The Lettings team at Stags Exeter
5/5
We had a brilliant experience with Stags in Totnes! Rebecca was always available, supportive and professional during the process of a complicated house purchase. She was always easy to contact and did her very best to keep us informed along the way. Many thanks
Thank you Keziah for your kind review, we wish you all the best going forward. Best wishes, The team at Stags Totnes
5/5
Brilliant viewing with Roger. Full of information and yet not obtrusive
5/5
Contacted Stags to sell a 1000year old Devon cottage. Jon, Lauren and everyone else in the Totnes office worked thoroughly and diligently to secure a sale at an excellent price within just a few weeks. Great service, good communication, would have no hesitation in recommending for other sellers.
5/5
Rating only, no written review.
5/5
The best agents I have ever dealt with (and I have moved many times). Ed and Caroline sold our home and holiday complex. They were incredibly knowledgeable about commercial properties and helped us navigate a demanding and stressful sale with utmost professionalism (and a touch of counselling on the side). I can't recommend Stags more highly. I have never had such a proactive team looking after and progressing a sale. Thank you!
5/5
What lovely people the Stags Lettings team are! They've been really helpful, professional and efficient throughout my tenancy, and I feel very fortunate to have lived in a property managed by them. Highly recommended.
2/5
The photos that Stags uses when listing houses are very misleading, in my experience. Houses with damage (huge wall cracks, stained and threadbare carpet, etc.) are not visible in the photos but eminently apparent in person. They also tend to price their properties on the very high end of the spectrum. In a hot market, this works, but in a cool market it means they're pricing too high and properties don't actually sell. Staff at Stags are really good, friendly and knowledgeable, so that's one plus. I'm not sure I would list a property with them though, as the risk of turning off buyers with the misleading photos and very high prices would dissuade me.
Morning Marsha. I'm very sorry to hear that this is your opinion as we/Stags pride ourselves on our professionalism and market knowledge. Surprisingly I can't find any historical record for you on our systems, which is strange, but I would very much like to speak to you to set aside any concerns you may have. I would be more than happy to speak to you so please don’t hesitate to call me on the office number - 01392 255 202.
3/5
Rating only, no written review.
Hello Amy, we were disappointed to see your recent review as we always strive to provide the best service possible and pride ourselves on a 5-star performance. I have checked our system and it seems we haven’t any record of you on our database as a seller, buyer or applicant. If we can help in anyway please feel free to get in touch as we’d love to make sure you are receiving the service you need.
5/5
Rating only, no written review.
5/5
Excellent service from the RENTALS team. Have been very helpful and professional over the years. Thank you all 👏👏 …
Thank you for taking the time to leave us a review and for the lovely comments. Best wishes, The Exeter Lettings team
5/5
Stags have been very professional, personable and helpful throughout the process of selling my property and I would be very happy to recommend them as a great estate agent.
Thank you so much for your lovely review Sarah, we are so pleased you are happy with the service we provided. All the best, The team at Stags Totnes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Exeter has the most, with 251 reviews rated 4.7 out of 5, followed by Totnes with 159.
The 17 Stags offices, by town:
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