Trusted Agent profile · Kent
Verified
★★★★★
3,585 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, Dartford, London (three offices), Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,585 reviews on two platforms, rated 4.8 out of 5 overall.
3,584
Reviews on Google
All 13 offices
1
Reviews on View Agents
All 13 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHouse purchase from Orpington Branch I have recently brought a house from the Orpington Branch, of Robinson Jackson Estate Agents. Sharon & Katy ( sales progression team ) have been brilliant, often helping with the sale of my house aswell, would recommend them without any hesitation.
5/5
GoogleEveryone was very helpful with my flat purchase. The viewing was confirmed by email and the lady showed up on time. The communication was good throughout the purchase and the progressing team followed up throughout.
5/5
GoogleFantastic service start to finish when we bought our first home. Would 100% recommend.
5/5
GoogleRJ Plumstead staff are extremely thoughtful, patient and considerate to your needs. We have not had a bad experience and we have both bought and sold through them on numerous occasions. Highly recommended.
5/5
GoogleGreat service from all staff involved, always keeping us informed of how the sale was progressing. Would certainly use and recommend Robinson Jackson
1/5
GoogleGreat saleman, awful estate agent This was our first time we had sold a property so when Matt came in with his Salesman approach of 'I know 200 people looking for a house like your's' I should have known it was too good to be true but anyway I still went with them. Considering they sold the property from new build, the plans they put on the website were wrong! They valued the property at £345k and to be fair to them the sales price was £327k however this was only after chasing them constantly to try and get a response about people who had been to see our house. It took nearly 2 and a half months and we hardly had any viewings. The company just didn't care about anything to do with the property as long as they sold it. Matt also gave us rubbish about 'you will have me as a point of contact', didn't hear from him again..... Once the house was sold officially I think in November we did not hear from Robinson and Jackson again until around Feb time, they gave us no updates on the sale, no information about how the chain was doing, nothing. We thought this all came through the solicitor until we received a call from Village Estates in Sidcup (for another part of the chain). Village Estates contacted us regularly with an update and gave us everything we needed. After receiving a call from the manager at R&J we were told in Feb that the lady dealing with our after sales was Jackie, to which we replied 'who?'. They were supposedly meant to have contacted us every week, given us updates, let us know how things were progressing but we'd had nothing. Still after everything we have only heard from the company once or twice since we have accepted the price. Be warned, if you want service don't go with Robinson And Jackson Swanley, incompetent, lazy, money grabbing salesmen. If you want your house only to be sold and you don't care about service, go to an online one. If you want to sell your house, constantly have to chase up your estate agent, pay over the odds in comparable to the service you get and then get absolutely no contact for months because they have got you an acceptable offer, go to Robinson & Jackson in Swanley, they would be perfect for you
4/5
GoogleGood
1/5
GoogleRating only, no written review.
5/5
GoogleThe staff at Robinson Jackson have been amazing at brokering a difficult sale. Really impressed & would highly recommend.
Dear Amy, Thank you for taking the time to review our service. We wish you all the best. Rob Wright Owner Partner
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Robinson Jackson has 3,585 reviews across its 13 offices, rated 4.8 out of 5 overall: 3,584 on Google, 1 on View Agents.
Blackfen has the most, with 607 reviews rated 5.0 out of 5, followed by Barnehurst with 524.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, Blackfen won Platinum; Robinson Jackson, Orpington won Gold; Robinson Jackson, Bexleyheath won Trusted Agent; Robinson Jackson, London won Trusted Agent.
