Robinson Jackson London reviews

★★★★★ 5/5

Google

Simon and the team looked after the sale of our house (and originally valued the house we were selling!). Everything was easy to deal with, nothing was a drama. The experience of the whole office shone through when we had a slight bump in the road, but because of their experience and sage words there was nothing to worry about. 10/10.

Damian · 22 June 2026

★★★★★ 5/5

Google

Deserved 5 stars for Robinson Jackson! Everyone has been incredibly helpful from start to finish throughout my flat purchase. A special thank you to Simon, who personally helped guide me through the process. He was always responsive, professional, and happy to answer any questions, making what could have been a stressful experience much easier.

Giulia · 22 July 2026

★★★★★ 5/5

Google

If I could give 10 stars I would My total experience with Robinson Jackson, Sydenham and Lee offices has been utterly fantastic. The team selling my flat could not have worked harder. Byron and Saphire pulled all the stops out. They were resourceful, more than helpful, efficient and always very pleasant. My sincere thanks to them for all their efforts. When I decided to rent it out the Lettings team, again, were exactly the same, knowledgeable, extremely helpful and went out of their way to make my experience as easy as possible. Many thanks to Chloe, Fel, Hollie and Xanthe. They took away my stress and were always available and lovely to deal with. I cannot recommend them highly enough. KC very satisfied customer

Kathleen · 18 October 2025

★★★★★ 5/5

Google

Helpful, responsive and efficient. Robert & the team at Robinson Jackson Sydenham were helpful throughout the process and kept things moving as best they could, even while the sale of our property took longer than expected to get sorted. We appreciated their patience, communication and support along the way.

Oliver · 22 June 2026

★★★★★ 5/5

Google

A very positive and professional service from Rob Wright and his team at Robinson Jackson. From the outset, Rob gave me sound and honest advice and the team kept me updated throughout the process to ensure a smooth sale. Thank you!

Shuba · 22 July 2026

★★★★★ 5/5

Google

I highly recommend Robinson and Jackson. They have been absolutely amazing throughout the sale of our property. From start to finish, the team was incredibly helpful, always available to answer our questions, and kept us informed every step of the way. They made what could have been a stressful process feel smooth and straightforward, thanks to their professionalism, responsiveness, and support. We always felt confident that we were in good hands. If you're looking for an estate agent that genuinely cares about their clients and provides outstanding service, I recommend Robinson and Jackson 100%.

Kamilya · 8 August 2026

★★★★★ 5/5

Google

We would highly recommend Byron and Robinson-Jackson in Sydenham to others. We can't speak highly enough of the service received. Byron provided us with an excellent experience and was quick to respond to our requirements. Communication …

Megan · 22 June 2026

★★★★★ 5/5

Google

Big thanks to Byron, Simon & the team for their hard work and endeavours as my property dreams became a reality. Professional and dedicated service!

IKS · 22 July 2026

★★★★★ 5/5

Google

Thank you Byron for helping us find the perfect first home! From the moment we enquired he set to work finding properties that might fit our criteria and he did such a good job that it was hard to make a decision! We did ultimately find the perfect one and he was so helpful in answering all of our questions as first time home buyers and keeping us updated. Thank you Byron!

Brenna · 30 March 2026

★★★★★ 5/5

Google

Really happy I used Robinson Jackson. I had difficulty selling my property as I lost a buyer, but RJ quickly started viewings again with a decent volume of appointments and quickly found another buyer who went on to complete. Special mention to Simon Dell whose experience and skill was able to iron out issues which came up, that could of cost me a sale if they were handled by someone less experienced.

Tony · 23 March 2026

★★★★★ 5/5

Google

Thanks to Simon and team at the Sydenham office for their friendly, helpful and efficient service and bringing everything together for a successful completion - much appreciated

Mark · 22 June 2026

★★★★★ 5/5

Google

Completed on a flat with Robinson Jackson, initially it was Byron but then it got transferred to Robert & his team. A very polite & professional service, good communication, courteous & Robert always kept me updated & answered my questions as I was new to buying in London. Thank you for making it a smooth transaction & I have learnt a lot about buying in London.

Mandy · 1 August 2026

★★★★★ 5/5

Google

My wife and I have just bought our house and simultaneously sold our share of a shared ownership flat with Robinson Jackson Sydenham. Many thanks to Simon and Byron who were really proactive in helping us find our new place but also in finding a buyer for our shared ownership % (which has certain specific income requirements to be eligible for). Saphire then did an amazing job over a number of months as progress was slow (entirely down to our housing association). We got there eventually, and we're really grateful for her regular updates, assistance, and guidance through the process. Would happily recommend the RJ Sydenham team to anyone looking to buy or sell locally.

Sam · 5 November 2024

★★★★★ 5/5

Google

Byron was really excellent to deal with. The whole process was smooth and professional - would highly recommend for property purchases!

Isea · 22 June 2026

★★★★★ 5/5

Google

An absolutely first class and professional experience, highly recommended! We had a particular set of requirements for the house sale/move of our relatives who have complex care needs and Robinson Jackson Sydenham were there to help on every front! They accommodated all of our requests with the utmost professionalism. Replies were always forthcoming and prompt from all. I would particularly like to mention Simon for his guidance, Byron and the team. ….Also a very special thanks to Saphire who was immense and absolutely brilliant in her sales progressor role and dedicated approach to getting us over the line! Truly kept us going! Our relatives can now enjoy their new home which is much more suited to their needs and the future. On behalf of the family thank you again!

Shula · 15 October 2024

★★★★★ 5/5

Google

Very good services from start to finish with the Sydenham office. We have sold our flat through Robinson Jackson and would recommend it to anyone. Simon & Byron have been great on the sale side (valuation, marketing, arranging visits, etc). Both very professional and organised. Once we found our buyers, Saphire took over our sale to ensure it gets through to completion smoothly. Our situation has been complex (in the middle of a chain with various legal hurdles along the way) and Saphire has been an incredible support and all-star troubleshooter until the last day. We are so grateful for her hard work and positive energy.

Juliette · 22 September 2024

★★★★★ 5/5

Google

Over the course of 3 months Simon, Rob & Aziza have been nothing short of fantastic. Compared to our other estate agent (viewings) it was clear from day one these guys were less pushy, less desperate and far more genuine to deal with. I would highly recommend them and have enjoyed my experience with them!

Carl · 22 July 2026

★★★★★ 5/5

Google

My heartfelt thanks to Simon, Byron and Saphire for the excellent work in marketing and engaging a positive sale of our 3 bed house. It wasn’t easy and the buyers were very difficult, however Saphire in particular was so tenacious and brought the sale home. Thank you to you all, a job well done. Many thanks Colin Byron

Colin · 13 April 2025

★★★★★ 5/5

Google

Robinson Jackson have been brilliant through out the process and their customer service excellent. A big thank you to Saphire, who played a key role in managing the sale. Saphire’s knowledge and professionalism were especially valuable when a complex issue arose, she handled it efficiently and kept everything on track. Thank you all!

Alice · 31 May 2025

★★★★★ 5/5

Google

Excellent service. Simon and Byron were a great support aat the start of the process ( there were problems) giving practical advice on how to proceed. Once we had a buyer Sapphire got things moving, intervening on my behalf with solicitors when things seemed to be going round in circles. Also explaining progress and apparent holdups. Very good supportive service. Very pleased we've exchanged contracts and waiting for completion day

Angie · 15 October 2024

★★★★★ 5/5

Google

As a buyer, the team at Robinson Jackson Sydenham were professional, efficient and helpful at every stage. Saphire and Byron went out of their way to assist with every query and Saphire as sales progressor did an excellent job as the intermediary with the seller. I would definitely recommend them whether you’re thinking of buying or selling. They even got me a bunch of flowers when I went to collect my keys. Great service from start to finish.

M · 29 February 2024

★★★★★ 5/5

Google

I recently enlisted the services of Robinson Jackson to sale my property.. The whole process was good, from inception Byron provided me all the key information i required and arranged for photos and quick listing of the property on all major online platforms. Throughout the viewing to offer point Byron and Simon were very supportive to both myself and the buyers making sure each parties needs were managed. At the point an offer was agreed Saphire the branch sales progressor managed the process all the way to completion. She was extremely friendly, helpful, attentive and diligent working with all parties to make sure everything worked out. I would definitely recommend Robinson Jackson (Sydenham) as my customer journey was really smooth.

Daniel · 1 September 2023

★★★★★ 5/5

Google

I had such a great experience with Robinson Jackson, from putting my property on the market to completing. Byron and the rest of the team in the office were great at finding a buyer and negotiating a good price. I then dealt with Saphire who was nothing short of EXCEPTIONAL! She is so passionate about her job and treating every client like they are the only client she has. She was so proactive at sorting any issues in the chain. I would highly recommend working with Robinson Jackson (and I've dealt with a few in my time). Thank you!

Sam · 12 August 2023

★★★★★ 5/5

Google

Have sold a few properties over the years but this was my first as an Executor involving a Probate sale. From the outset it was a challenging and stressful negotiation.Robinson Jackson , namely Byron and Saphire were patient and supportive of entire process throughout. Fantastic service. Highest recommendation for the experience with this Estate Agent

Clive · 2 December 2024