Trusted Agent profile · London

Robinson Jackson London reviews

★★★★★ Excellent

225 reviews across 1 platform

256 Kirkdale, Sydenham, London, SE26 4NL

Part of Robinson Jackson, see every office.

Robinson Jackson's office in London, at 256 Kirkdale, is rated 4.8 out of 5 across 225 reviews on 1 platform, including 225 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

225

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Simon and team at the Sydenham office for their friendly, helpful and efficient service and bringing everything together for a successful completion - much appreciated

Mark · 22 June 2026

Agent replied · 22 August 2026

Dear Mark, Thank you for taking the time to review our service at Robinson Jackson Sydenham and for your kind feedback. We are delighted to hear that Simon and the team provided a friendly, helpful and efficient service throughout your move. Bringing a transaction together through to a successful completion is always our goal, so it is wonderful to know that you felt supported throughout the process. We greatly appreciate your trust in Robinson Jackson and wish you all the very best for the future. Robinson Jackson Sydenham

5/5

Google

Would really recommend Byron at Robinson Jackson in Sydenham. He has been incredibly helpful, friendly and efficient with our house purchase. Professional and not too pushy. Cheers Byron!

Alice · 12 June 2026

Agent replied · 12 October 2026

Dear Alice, Thank you for taking the time to review our service and for your recommendation. We are delighted to hear that Byron was able to help make your house purchase such a positive experience. It's great to know that you found him helpful, friendly and efficient throughout the process, while providing a professional service without any pressure. We really appreciate your feedback and wish you every happiness in your new home. Robinson Jackson Sydenham

5/5

Google

Completed on a flat with Robinson Jackson, initially it was Byron but then it got transferred to Robert & his team. A very polite & professional service, good communication, courteous & Robert always kept me updated & answered my questions as I was new to buying in London. Thank you for making it a smooth transaction & I have learnt a lot about buying in London.

Mandy · 1 August 2026

Agent replied · 22 August 2026

Dear Mandy, Thank you for taking the time to review our service at Robinson Jackson Sydenham and for your kind feedback. We are delighted to hear that you had such a positive experience throughout your purchase. It is wonderful to know that Byron, Robert and the team were able to provide a polite, professional and well-communicated service, keeping you updated throughout the process and helping answer your questions as you navigated buying a property in London for the first time. We are pleased that we were able to make the transaction as smooth as possible and that you felt supported every step of the way. We wish you many happy years in your new home. Robinson Jackson Sydenham

5/5

Google

Simon was awesome! Full of energy and knowledge on the market and what we wanted. He was available, assessable and supportive throughout the process. We would be coming to Simon when we’re ready to level up again :)

Demi · 11 October 2026

5/5

Google

My wife and I have just bought our house and simultaneously sold our share of a shared ownership flat with Robinson Jackson Sydenham. Many thanks to Simon and Byron who were really proactive in helping us find our new place but also in finding a buyer for our shared ownership % (which has certain specific income requirements to be eligible for). Saphire then did an amazing job over a number of months as progress was slow (entirely down to our housing association). We got there eventually, and we're really grateful for her regular updates, assistance, and guidance through the process. Would happily recommend the RJ Sydenham team to anyone looking to buy or sell locally.

Sam · 5 November 2024

Agent replied · 10 November 2024

Dear Sam, Thank you for taking the time to review our service. The team are so grateful for your kind words. We would also like to thank you for your efforts in assisting with chasing which helped to speed up the process of the sale. We are thrilled to know you would happily recommend us. We wish you and the family all the best in your new home. Rob Wright Owner Partner

5/5

Google

Rob and his team were absolutely amazing when I sold my flat , patient and attentive always informative. My flat got sold very quickly and it’s thanks to them , would highly recommend them. Thank you so much

Sylvia · 13 February 2026

Agent replied · 12 October 2026

Dear Sylvia, Thank you for taking the time to review our service and for your wonderful feedback. We are delighted that your flat sold so quickly and that you found the team attentive, informative and supportive throughout the process. Your recommendation means a great deal to us and we truly appreciate your trust in Robinson Jackson Sydenham. We wish you all the very best for the future. Rob Wright Owner Partner Robinson Jackson Sydenham

5/5

Google

Byron was really excellent to deal with. The whole process was smooth and professional - would highly recommend for property purchases!

Isea · 22 June 2026

Agent replied · 22 August 2026

Dear Isea, Thank you for taking the time to review our service at Robinson Jackson Sydenham and for your kind feedback. We are delighted to hear that Byron was excellent to deal with and that you found the whole process smooth and professional. Providing a positive experience for our clients is always our aim, so it is wonderful to know that we were able to support you throughout your property purchase. Thank you for your recommendation. We greatly appreciate your trust in Robinson Jackson and wish you all the very best in your new home. Robinson Jackson Sydenham

5/5

Google

An absolutely first class and professional experience, highly recommended! We had a particular set of requirements for the house sale/move of our relatives who have complex care needs and Robinson Jackson Sydenham were there to help on every front! They accommodated all of our requests with the utmost professionalism. Replies were always forthcoming and prompt from all. I would particularly like to mention Simon for his guidance, Byron and the team. ….Also a very special thanks to Saphire who was immense and absolutely brilliant in her sales progressor role and dedicated approach to getting us over the line! Truly kept us going! Our relatives can now enjoy their new home which is much more suited to their needs and the future. On behalf of the family thank you again!

Shula · 15 October 2024

Agent replied · 22 October 2024

Dear Shula, Thank you for taking the time to review our service and for your kind words. The team are overwhelmed with your comments. We are so pleased that you found the team to be prompt. We are so happy that your relatives can enjoy their new home which is better suited to their needs. We wish you and your family all the best. Rob Wright Owner Partner

5/5

Google

Was recommended Robinson and Jackson from a friend and I'm so glad I chose to go with this agency. Not only are they helpful and professional - they also are super friendly and polite. My flat got an offer and sold within a few weeks and the communication on viewings and feedback was very good. I was mainly dealing with Byron who was amazing throughout the whole process! I've now recommended them to my partner to sell his flat and he's already got an offer.

Abby · 13 March 2026

Agent replied · 12 October 2026

Dear Abby, Thank you for taking the time to review our service and for your recommendation. We are delighted to hear that your flat sold so quickly and that you found the team helpful, professional and friendly throughout the process. Byron will be particularly pleased to receive your feedback. It is also wonderful to hear that you have already recommended us to your partner. Thank you again for your trust and support. We wish you both all the very best for the future. Robinson Jackson Sydenham

5/5

Google

Very good services from start to finish with the Sydenham office. We have sold our flat through Robinson Jackson and would recommend it to anyone. Simon & Byron have been great on the sale side (valuation, marketing, arranging visits, etc). Both very professional and organised. Once we found our buyers, Saphire took over our sale to ensure it gets through to completion smoothly. Our situation has been complex (in the middle of a chain with various legal hurdles along the way) and Saphire has been an incredible support and all-star troubleshooter until the last day. We are so grateful for her hard work and positive energy.

Juliette · 22 September 2024

Agent replied · 22 October 2024

Dear Juliette, Thank you for taking the time to review our service. The team are thrilled with your feedback. We are happy to hear you found us professional and organised and that you felt supported. We are so pleased for you and wish you all the best in your new home. Thank you for choosing us. Rob Wright Owner Partner

5/5

Google

I highly recommend Robinson Jackson office in Sydenham. From the initial meeting, realistic valuation, and professionalism to the on the ball progression team, everyone was helpful, kind and patient when I was stressed, and were tenacious in pushing along the process and getting the property sold. Thank you.

N · 12 September 2026

Agent replied · 12 October 2026

Thank you for taking the time to review our service at Robinson Jackson Sydenham and for your kind feedback. We are delighted to hear that you had such a positive experience from the initial valuation right through to completion. Selling a property can be stressful, so it is wonderful to know that the team’s professionalism, patience and tenacity helped support you throughout the process and keep everything moving towards a successful sale. Thank you for your recommendation and for placing your trust in Robinson Jackson. We wish you all the very best for the future. Robinson Jackson Sydenham

5/5

Google

Over the course of 3 months Simon, Rob & Aziza have been nothing short of fantastic. Compared to our other estate agent (viewings) it was clear from day one these guys were less pushy, less desperate and far more genuine to deal with. I would highly recommend them and have enjoyed my experience with them!

Carl · 22 July 2026

Agent replied · 22 August 2026

Dear Carl, Thank you for taking the time to review our service at Robinson Jackson Sydenham and for your kind feedback. We are delighted to hear that Simon, Robert and Aziza provided such a positive experience throughout your property journey. It is wonderful to know that you appreciated our honest, genuine and professional approach, as we always strive to ensure our clients feel supported without ever feeling under pressure. It has been a pleasure dealing with you. Thank you for your recommendation and for placing your trust in Robinson Jackson. We wish you all the very best in your new home. Robinson Jackson Sydenham

5/5

Google

My heartfelt thanks to Simon, Byron and Saphire for the excellent work in marketing and engaging a positive sale of our 3 bed house. It wasn’t easy and the buyers were very difficult, however Saphire in particular was so tenacious and brought the sale home. Thank you to you all, a job well done. Many thanks Colin Byron

Colin · 13 April 2025

Agent replied · 13 April 2026

Dear Colin, Thank you for taking the time to review our service and for your kind words. We're thrilled to hear that you're happy with the outcome of the sale. It truly was a team effort, and we're so glad that the our dedication made a difference in bringing it all together. We appreciate your trust in us throughout the process. If you ever need assistance again in the future, don't hesitate to reach out. Many thanks again, and wishing you all the best. Rob Wright Owner Partner Robinson-Jackson Sydenham

5/5

Google

Robinson Jackson have been brilliant through out the process and their customer service excellent. A big thank you to Saphire, who played a key role in managing the sale. Saphire’s knowledge and professionalism were especially valuable when a complex issue arose, she handled it efficiently and kept everything on track. Thank you all!

Alice · 31 May 2025

Agent replied · 13 April 2026

Dear Alice, Thank you for taking the time to review our service and your kind words and thoughtful feedback. We're delighted to hear that you had a positive experience with us. We are pleased to know that our efforts made a difference during a challenging part of the process. It was a pleasure working with you and we wish you all the best in your new chapter. Rob Wright Owner Partner Robinson-Jackson Sydenham

5/5

Google

Excellent service. Simon and Byron were a great support aat the start of the process ( there were problems) giving practical advice on how to proceed. Once we had a buyer Sapphire got things moving, intervening on my behalf with solicitors when things seemed to be going round in circles. Also explaining progress and apparent holdups. Very good supportive service. Very pleased we've exchanged contracts and waiting for completion day

Angie · 15 October 2024

Agent replied · 22 October 2024

Dear Angie, Thank you for taking the time to review our service. The team are so grateful for your feedback. We are so happy for you and wish you all the best. Rob Wright Owner Partner

5/5

Google

We’re incredibly grateful to Robert and Simon for helping us find our new home. From the very beginning, they were kind, supportive, and genuinely attentive, making us feel guided and reassured throughout the entire process. Their care and professionalism made what could have been a stressful journey feel exciting and positive. Thanks to them, we found the flat we now happily call home, and we truly couldn’t have done it without their help.Thank you!

Anna · 13 February 2026

Agent replied · 12 October 2026

Dear Anna, Thank you for taking the time to review our service and for your kind words. We are delighted to hear that Robert and Simon were able to help you find your new home and provide the support and reassurance you needed throughout the process. Buying a home can often feel daunting, so it is wonderful to know that their care, professionalism and attentive approach helped make the journey an exciting and positive experience. We are thrilled that you have found a flat you are happy to call home. Thank you again for your feedback and trust in Robinson Jackson. We wish you many happy years in your new home. Robinson Jackson Sydenham

5/5

Google

Byron is a very helpful agent, organised a last minute viewing to suit my needs, knowledgeable, calm and patient, no rushed approach!

Valeria · 13 March 2026

Agent replied · 12 October 2026

Dear Valeria, Thank you for taking the time to review our service. We are delighted to hear that Byron was able to accommodate your viewing at short notice and that you found him knowledgeable, calm and patient. We always strive to provide a relaxed and informative experience, so your feedback is greatly appreciated. We wish you all the best and hope we can assist you again in the future. Robinson Jackson Sydenham

5/5

Google

The whole team were brilliant in selling our flat. Byron, Simon and Saphire were so professional and proactive throughout a stressful process. Really good estate agents and that turned out to be pretty rare on our house buying journey.

Josh · 18 September 2025

Agent replied · 12 October 2026

Dear Josh, Thank you for taking the time to review our service and for your kind feedback. We are delighted to hear that Byron, Simon and Saphire were able to support you throughout the sale of your flat. Property transactions can often be stressful, so it is wonderful to know that the team's professionalism, proactive approach and communication helped make the process a positive experience. Thank you for your recommendation and for choosing Robinson Jackson. We wish you all the very best in your new home. Robinson Jackson Sydenham

5/5

Google

As a buyer, the team at Robinson Jackson Sydenham were professional, efficient and helpful at every stage. Saphire and Byron went out of their way to assist with every query and Saphire as sales progressor did an excellent job as the intermediary with the seller. I would definitely recommend them whether you’re thinking of buying or selling. They even got me a bunch of flowers when I went to collect my keys. Great service from start to finish.

M · 29 February 2024

Agent replied · 30 March 2024

Dear Martha, Thank you for taking the time to review our service. The team are so happy to hear your comments. We are glad you found our sales progression facility excellent. We look forward to working with you again in the future. We are glad you liked the flowers. We wish you all the best in your new home. Rob Wright Owner Partner

5/5

Google

I recently enlisted the services of Robinson Jackson to sale my property.. The whole process was good, from inception Byron provided me all the key information i required and arranged for photos and quick listing of the property on all major online platforms. Throughout the viewing to offer point Byron and Simon were very supportive to both myself and the buyers making sure each parties needs were managed. At the point an offer was agreed Saphire the branch sales progressor managed the process all the way to completion. She was extremely friendly, helpful, attentive and diligent working with all parties to make sure everything worked out. I would definitely recommend Robinson Jackson (Sydenham) as my customer journey was really smooth.

Daniel · 1 September 2023

Agent replied · 30 March 2024

Dear Daniel, Thank you for taking the time to review our service and for your kind words. We are delighted that your customer journey was smooth and that you would recommend us. We wish you all the best. Rob Wright Owner Partner

5/5

Google

I had such a great experience with Robinson Jackson, from putting my property on the market to completing. Byron and the rest of the team in the office were great at finding a buyer and negotiating a good price. I then dealt with Saphire who was nothing short of EXCEPTIONAL! She is so passionate about her job and treating every client like they are the only client she has. She was so proactive at sorting any issues in the chain. I would highly recommend working with Robinson Jackson (and I've dealt with a few in my time). Thank you!

Sam · 12 August 2023

Agent replied · 30 March 2024

Dear Sam, Thank you for taking the time to review our service and your kind words. We are pleased you were happy with our sales progression facility. We wish you the best and thank you for your custom. Rob Wright Owner Partner

5/5

Google

Have sold a few properties over the years but this was my first as an Executor involving a Probate sale. From the outset it was a challenging and stressful negotiation.Robinson Jackson , namely Byron and Saphire were patient and supportive of entire process throughout. Fantastic service. Highest recommendation for the experience with this Estate Agent

Clive · 2 December 2024

Agent replied · 9 December 2024

Dear Clive, Thank you for taking the time to review our service. The team are so pleased with your feedback. We are glad we were able to help you through the process. We wish you all the best. Rob Wright Owner Partner

5/5

Google

We had a fantastic experience with Robinson Jackson whilst selling our house. From the moment we decided to list, the team went above and beyond to make sure we felt supported and comfortable in the process. Particular thanks to Saphire our Sales Progressor who navigated out entire sale, going the extra mile to provide information and to explain every step thoroughly. Where our solicitors failed to respond and added pressure to the situation, Saphire took control, pushed and chased to ensure we were able to complete in a timely fashion- an absolute pleasure to work with, we couldn't have done this without her.

Carly · 29 June 2023

Agent replied · 30 March 2024

Dear Carly, Thank you for taking the time to review our service and for your kind words. The team are absolutely thrilled to hear you had a fantastic experience. We are so sorry your solicitor wasn't responsive. We really do wish you all the best in your new home. Thank you for your custom. Rob Wright Owner Partner

5/5

Google

We had a great experience working with Robinson Jackson on the sale of our flat. The team were communicative and proactive and responded quickly. We felt at times like we were their only client. Shout out to Saphire who was fantastic and really helped us get our sale across the finish line. A big thank you to the whole team at Robinson Jackson Sydenham.

David · 23 March 2024

Agent replied · 30 March 2024

Dear David, Thank you for taking the time to review our service. The team are thrilled with your feedback and we are so happy that you felt like you were our only client. Thank you for your custom and we wish you and the family all the best in your new home. Rob Wright Owner Partner

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Questions about Robinson Jackson London

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Jackson, London won Trusted Agent.

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Tell us what you need and we'll put you in touch. Robinson Jackson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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