Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google100% recommend RJ in Sydenham! Jay and Saphire were absolutely brilliant throughout the whole process of selling our house. They made us feel cared for, and communication was always efficient and prompt. Would recommend to anyone 😊 …
Catherine · 29 June 2023
Agent replied · 30 March 2024
Dear Catherine,
Thank you for taking the time to review our service. The team are thrilled with your comments and that you would recommend us. It's so lovely to hear that you felt cared for as this is so important to us. We thank you for your custom and wish you all the best.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleThe team at Robinson Jackson were great at supporting a sale. The local knowledge held by Byron helped secure a good offer and Saphire ensured the sale progressed effectively, even when complications arose. Would definitely recommend the services
Bethan · 1 August 2025
Agent replied · 31 August 2025
Dear Bethan,
Thank you for taking the time to review our service. We're thrilled to hear that you felt supported throughout the sale and that our local knowledge made a positive difference. even when challenges arise, our goal is always to ensure a smooth and successful outcome. We truly appreciate your recommendation and are glad we could assist you. We wish you all the best.
Rob Wright
Owner Partner
Robinson-Jackson Sydenham
★★★★★ 5/5
GoogleRob and the team at Robinson Jackson were a pleasure to deal with throughout, from "on sale" to completion they kept me fully informed and managed what was a difficult sale, with ease. Highly recommend this agency. A special mention to Saphire the sales progressor, very confident and reassuring.PositiveResponsiveness, Quality, Professionalism, Value
Lilian · 22 June 2021
Agent replied · 21 June 2024
Dear Lilian,
Thank you for taking the time to review our service. It was a pleasure working with you too. So glad that we sold your property given the difficulties. Glad our sales progression facility made you feel reassured. We wish you all the best and thank you for your custom.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleExcellent service provided by Simon and Saphire. Despite the problems that came up they went above and beyond to get to completion I cannot praise them enough for their professionalism, care and expertise and would have no hesitation in recommending them .
John · 2 June 2025
Agent replied · 31 August 2025
Dear John,
Thank you for taking the time to review our service and your kind words and thoughtful feedback. We're thrilled to hear that we provided such an excellent … More
★★★★★ 5/5
GoogleGreat team at Sydenham branch thank you all for your help especially Simon and Sapphire kept me informed all the way
Ian · 22 April 2024
Agent replied · 21 June 2024
Dear Ian,
Thank you for taking the time to review our service. The team are so pleased with your comments. We wish you all the best. Thank you for your custom.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleThe Agents and Sales Progressor were efficient, courteous and responsive throughout. Our Sales Progressor clearly explained the process of selling our home and remained proactive, helpful (and patient!) through to completion.
Build · 22 June 2023
Agent replied · 21 June 2024
Dear Sam,
Thank you for taking the time to review our service. The team are delighted with your kind words. So glad the process was explained clearly. We wish you all the best.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleWe just used Robinson Jackson for our sale of our flat and we were really happy with the service received during the sale and during the sale progression with Saphire. Would definitely recommend!
Jamie · 1 August 2025
Agent replied · 31 August 2025
Dear Jamie,
Thank you for taking the time to review our service. We're delighted to hear that you were happy with the service throughout your sale. It was a pleasure working with you, and we truly appreciate the recommendation. Wishing you all the best in your new chapter!
Rob Wright
Owner Partner
Robinson-Jackson Sydenham
★★★★★ 5/5
GoogleI have used Robinson Jackson to both buy and sell a property in Sydenham. I had a positive experience both times, there was good communication and I felt well looked after. I would recommend them to anyone.
Sarah · 6 April 2026
★★★★★ 5/5
GoogleReally good experience with this estate agent for selling my house. Really friendly sales team and the sale process made very easy by the Sales Progressor Saphire. She gave plenty of updates and did lots of chasing for my sale completion. Would highly recommend. You won't go wrong with Rob and the team.
Justine · 29 July 2019
Agent replied
Dear Justine
Thank you for your kind words and taking the time to review our service, the team are delighted. We wish you all the best for the future and appreciate your custom.
Rob Wright
Partner
★★★★★ 5/5
GoogleWe bought our first home and the team were very good and helpful throughout the process. They regularly kept us updated and able to explain things as we went through the process of buying our first home. A special mention to Saphire who was patient, knowledgeable and professional thoughout. Thank you!
Brent · 24 April 2020
Agent replied · 30 March 2024
Dear Brent,
Thank you for taking the time to review our service. Thank you for your comments about our sales progression facility. We wish you all the best in your first home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleRobinson Jackson were outstanding help in the sale of my flat. My initial sale fell through at last minute, due to no fault of Robinson Jackson and the team were incredibly supportive and attentive. Simon quickly worked to achieve another …
D · 13 April 2025
Agent replied · 13 April 2026
Dear Debbie,
Thank you for taking the time to review our service and for your wonderful review! We're so pleased to hear that Robinson-Jackson was able to support you … More
★★★★★ 5/5
GoogleI had a great experience with my property sale through Robinson Jackson in Sydenham, both in terms of agreeing a sale and of handling the process through to completion. In particular the sales progressor, Saphire, did an amazing job of handling what was quite a complicated legal process, I can't say enough good things about her, she kept things on track when we hit obstacles and was pivotal in getting it all done in a reasonable timeframe. Having a dedicated - and skilled - sales progressor is one of many good reasons to choose Robinson Jackson, along with a very professional, helpful, hardworking and knowledgeable team all round.
Hannah · 7 March 2023
Agent replied · 30 March 2024
Dear Hannah,
Thank you for taking the time to review our service. We are so pleased that you were happy with our sales progression facility, and that was one of many good reasons why you choose us. The team are thrilled with your comments. We thank you for your custom and wish you all the best.
Rob Wright
Owner Partner
★★★★★ 4/5
GoogleWe’ve just sold our property through Robinson & Jackson and were happy with the service throughout. The team was helpful and easy to work with, making the process smooth and straightforward. …
Lwena · 13 July 2025
Agent replied · 31 August 2025
Dear Lwena,
Thank you for taking the time to review our service. We’re delighted to hear that you found the team helpful and that the process was smooth and … More
★★★★★ 5/5
GoogleWe had a super positive experience with Robinson Jackson Sydenham branch. Simon (the agent who was supporting our house purchase) was really helpful and supportive throughout, and very personsble. We particularly appreciated transparent and timely communication. Thank you!
Ekaterina · 13 March 2026
★★★★★ 5/5
GoogleWe can't recommend this agent highly enough. We had a challenging chain and Saphire was key to ensuring exchange went ahead, despite a few hiccups along the way. She was on top of everything and was great at communication. The agent as a whole was a pleasure to deal with.
Elizabeth · 24 December 2019
Agent replied
Dear Elizabeth
Thank you for taking the time to review our service and your kind words. The team are really happy to share in your positive experience. It was a pleasure dealing with you and troubleshooting the issues with the chain. We hope you are very happy in your new home and wish you all the best.
Robert Wright
Owner Partner
★★★★★ 5/5
GoogleGreat service by all of the team, especially Saphire who kept me updated through every aspect of my purchase. Her knowledge of sales progressing made her a pleasure to deal with and when some difficult situations occurred in my purchase, she overcame them with great speed and professionalism. Highly Recommend!
Helen · 9 November 2019
Agent replied
Dear Helen
Thank you so much for your review and recommendation, it is really appreciated. It has been a pleasure dealing with you and the team wish you all the best in your new home.
All the best,
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleWe sold our property with Robinson Jackson Sydenham and was extremely impressed, especially with Saphire, the sales progressor. What started as a simple no chain sale turned into a 5-month struggle due to buyer's solicitor delays. Simon and …
Bilge · 13 April 2025
Agent replied · 13 April 2026
Dear Bilge,
Thank you for taking the time to review our service and your kind words! We're thrilled to hear that you had a positive experience working with Robinson-Jackson … More
★★★★★ 5/5
GoogleWould like to say a huge thank you to the whole team and Robinson Jackson and in particular Byron, who sold my home in a timely manner while helping me secure my new home. Would highly recommend the Sydenham Robinson Jackson team
Luis · 28 September 2021
Agent replied · 30 March 2024
Dear Luis,
Thank you for taking the time to review our service. The team are so happy we could help you to sell your property and secure your new home. We wish you all the best.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleI'd like to say a big thank you to Brogan, Byron and Saphire who recently helped me purchase my first flat. A great service from start to finish by everyone. I was recommended to Robinson Jackson by a friend and I wouldn't hesitate to recommend them myself. Thanks again.
Ashley · 29 July 2019
Agent replied
Dear Ashley
Thank you for your kind words the team really appreciate it. We wish you all the best in your new flat and hope you are very happy there!
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleI had a fantastic experience working with Robinson Jackson in Sydenham. They helped me with the sale of my mum's home after she passed away at the start of the year. Although a very difficult time for me, I found everyone to be really helpful and kind and happy to go that extra mile to ensure everything ran smoothly. The people who work there are 100% genuine and professional and I cannot recommend their services enough. I would definitely use Robinson Jackson again to sell or buy another property.
Erica · 14 November 2022
Agent replied · 30 March 2024
Dear Erica,
Thank you for taking the time out to review our service. The team are touched with your kind comments and we are so happy that we could assist you through a difficult time. We wish you all the best.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleRobinson Jackson were really helpful from start to finish. Byron took time out of his evening to allow us to view a property twice! And Saphire liaised with us from start to finish and took steps to make the process as smooth as possible. Really great estate agent.
Laya · 6 November 2024
Agent replied · 10 November 2024
Dear Laya,
Thank you for taking the time to review our service. The team really appreciate your feedback. We wish you all the best in your new home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleThe Agents and Sales Progressor were efficient, courteous and responsive throughout. Our Sales Progressor clearly explained the process of selling our home and remained proactive, helpful (and patient!) through to completion.
Sam · 14 November 2022
Agent replied · 30 March 2024
Dear Sam,
Thank you for taking the time to review our service. The team are delighted with your kind words. So glad the process was explained clearly. We wish you all the best.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleSimon at Robinson Jackson Sydenham branch was a very reassuring presence during the sale of our flat. He found us a keen buyer very quickly and from the get-go he was on the case meaning that our sale progressed very quickly. He was always available to answer any questions and we are very grateful to his calming and professional approach.
Janet · 26 March 2024
Agent replied · 30 March 2024
Dear Janet,
Thank you for taking the time to review our service. We are delighted with your positive feedback. We wish you all the best.
Rob Wright
Owner Partner
★★★★★ 1/5
GoogleI have just called the branch to get some details on one of their property in Sydenham and made a comment on a lease being too low for me of 95 years. The person who I spoke to given a quick response saying that's not low- people are buying properties with 85 years and good luck to your search than hanged the phone up on me! First of all guys you can't sell a property with this manner and I would have appreciated for a different approach e.i. lease can be extended- we can try to negotiate the with the vendor etc. Because I live in an area I will try to get in touch with the vendor myself.
Aniko · 17 July 2022
Agent replied
Dear Aniko, we are very sorry you have not been satisfied with your experience in dealing with our company. We will investigate the matter and review our telephone calls. We will be in contact with you directly to discuss the matter personally.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
