Robinson Jackson London reviews

★★★★★ 5/5

Google

I would highly recommend Robinson Jackson. We thought long and hard about whether to use a virtual or a bricks and mortar agent to sell our house. The price differential is significant. However, it was clear the virtual agent didn't have the local market knowledge that Robinson Jackson did. I would single out Saphire, the sales progressor, for a special mention. She is the unsung hero: proactive, knowledgeable and relentless in chasing and trying to move things along and also facilitating tricky discussions. I wouldn't want her job, but she does it very well.PositiveProfessionalism

HappyShopper · 22 June 2022

★★★★★ 5/5

Google

Having had our flat on the market with another agent without success for two months we moved to Robinson Jackson through whom we secured an above asking price offer after just one week. The whole process with R&J from the first meeting, through the viewings and the sale progression phase was excellent. A professional, knowledgeable and responsive service that listened to our needs and guided us through the process. We would have no hesitation in recommending Robinson and Jackson to any prospective sellers. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Richard · 22 June 2022

★★★★★ 5/5

Google

The whole team were a delight to deal with. Professional and friendly and got the job done. Cannot recommend highly enough. Thank you.

Alex · 7 August 2025

★★★★★ 5/5

Google

Good choice to sell with Robinson Jackson. A buyer within 6 weeks and a great team who dealt with each problem on our side with kindness and humour. Very happy.

Caroline · 23 March 2026

★★★★★ 5/5

Google

We were very satisfied with the selling of my mother inlaws property.From start to finish we were kept informed of the progress that was being made.There were several hold ups along the way but thanks to Robert Wright and Saphire Harris -King we finally came through and completed our sale.We would like to thank them both for their dedication throughout. We would highly recommend Robinson Jackson of Sydenham for purchasing or selling of property.

Pat · 1 August 2020

★★★★★ 5/5

Google

Really couldn’t ask for more from everyone at the Sydenham branch. Jay was fair and friendly in his valuation and Saphire worked so hard to help us meet the stamp duty deadline. Very pleased I went with them!

Ed · 2 July 2021

★★★★★ 5/5

Google

Very good service throughout the whole process, from doing the viewings where the agent had great knowledge of the property to our progressor who went above and beyond in the process

Samuel · 3 May 2025

★★★★★ 5/5

Google

Byron showed me around a flat in Sydenham and was excellent throughout the viewing. He was very professional, friendly, and clearly very knowledgeable about the property and the local area.

Tessa · 13 March 2026

★★★★★ 5/5

Google

We would highly recommend Robinson Jackson in Sydenham. We recently sold our property through them and the valuation, photos and listing was quick and painless, with viewings conveniently and quickly scheduled. The jewel in the crown is Saphire, who is dedicated Deal Progressor, she was fantastic and keeping on top of all of the moving parts of the chain (despite us having a troublesome seller in the onward chain) and ensuring things moved along smoothly.PositiveResponsiveness, Quality, Professionalism, Value

Jim · 22 June 2022

★★★★★ 5/5

Google

Robinson Jackson Sydenham branch assisted me with purchasing my first home. The attention to detail and professionalism shown by all throughout the entire process was simply outstanding. Their response times were rapid, the content of their responses was informative and meticulous and the overall level of customer service was up there with the best I have received. Everyone was friendly, knowledgeable and eager to find solutions to accommodate my situation. I will certainly be using their services again in the future and cannot recommend them and thank them enough. I would also like to give individual shoutouts to Byron and Saphire, both of whom I dealt with frequently and not once had anything other than a positive experience.

Jack · 14 March 2022

★★★★★ 5/5

Google

Just sold my house through this branch and wanted to particularly highlight how good the service was in terms of the sales progression. I always got called back which was very refreshing and Saphire was a pleasure to work with. I would …

Kerry · 10 December 2018

★★★★★ 5/5

Google

The team at Sydenham provided excellent assistance throughout the process of buying our first home. Jay, our salesperson, was professional and helpful, allowing us to take our time to explore the property without any pressure. Saphire, our sales progressor, was particularly exceptional, going above and beyond to ensure a seamless experience from start to finish. Overall, it was a really positive experience and we're grateful for all their help.

Kathy · 31 March 2023

★★★★★ 5/5

Google

Simon at Robson Jackson was fantastic - was very accommodating to our unique circumstance, and kept us at ease during the process. Really appreciate all the hard work he did for us and would 100% come back again! Highly highly recommend.

Joseph · 17 November 2025

★★★★★ 5/5

Google

I have nothing but praise for Robinson Jackson whom my family instructed on sale of a family home. Sound advice, with energetic and professional service throughout - we couldn't have asked for more. Special thanks to Rob Wright and Saphire King-Harris.

Dan · 29 July 2019

★★★★★ 5/5

Google

We recently sold our home through Robinson Jackson and they have been fantastic from start to completion. Very professional and friendly, no question or query was too small for them. They offer viewings on Sundays which worked in our favour and I don't know of any other agents that do this. The sales progressor team kept us informed of everything going on between solicitors and it all went smoothly. I couldn't recommend them highly enough. Thank you!

Olivia · 18 April 2022

★★★★★ 5/5

Google

We bought and sold our flat through Robinson Jackson. Byron, Saphire and Jay were first class from start to finish.

Stewart · 13 January 2023

★★★★★ 4/5

Google

I recently used Robinson Jackson to successfully sell my flat in Sydenham. I was really happy with the overall service from every member of the team who supported me with the sale, including Simon and Byron. Providing a Sales Progressor, Saphire, to liaise between myself and the buyers was a positive benefit to completing the process smoothly.

Jan · 31 October 2023

★★★★★ 5/5

Google

`just want to say that we received a fantastic service from Sapphire who is the sales progresses for Robinson Jackson. Each step of the way we were supported, she was always available to explain the process and to be honest without her, the stress of moving would have been considerably higher. The selling of our property was swift so the sales team are also efficient. Would highly recommend this estate agents.

Patrick · 16 August 2022

★★★★★ 5/5

Google

Good sales result and good support throughout the transaction in this ever challenging market. Thanks to Sapphire and Rob that went above and beyond even delivering a couple of documents showing their commitment in helping their customers.

Dan · 30 July 2019

★★★★★ 5/5

Google

I sold using Robinson Jackson and have to say, they were completely brilliant. Jay oversaw the initial process/securing offers with huge compassion, professionalism and integrity. Saphire worked incredibly hard to progress and finalise the sale (which turned out to be unusually complex) keeping the chain communication lines flowing despite a number of stumbling blocks, and did this with determination, patience and creativity. A+ service all round. Thank you for everything!

Lucy · 17 July 2022

★★★★★ 5/5

Google

I have had a very positive experience with the Sydenham branch. Saphire held my hand through out the sale, which was not an easy process, the chain was slow but she kept us all informed and positive. The sales team where very positive and reassuring. I really appreciate the time and sometimes difficult process of selling and buying. I would defiantly recommend. Thank you to you all.

Julie · 15 October 2022

★★★★★ 5/5

Google

I, probably like you, have had awful experiences with estate agents in the past. I was dreading going through the process again, but Robinson Jackson absolutely blew all my preconceptions out of the water. They were lovely to deal with, very friendly and personable, of course utterly professional but above all HONEST & TRUSTWORTHY. They really were looking for the best buyer for the house, not the most money or to push the prices up. The manager Robert carefully communicated my circumstances to the vendor and helped me with my offer, giving me great advice. Not just trying to get the most money possible whether I could afford it or not. They sent me flowers when I moved in, and a birthday card, so sweet! But most of all, through the process I felt I could drop into the office or pick up the phone and mull over my thoughts with them. Buying a property alone, you don't have that other partner to bounce your ideas off and this hugely helped me. They have an in house person, Sophia, to progress the sale with the solicitors which kept everything on track and saved me from constantly chasing solicitors. And their financial advisor Mo is impartial. I found it helped my offer to go with him as Robinson Jackson and therefore the vendors knew that my mortgage offer was real. Everyone was great to deal with, quick, efficient and professional but friendly, and I will 100% go back to them with anything in the future.

Lucy · 29 July 2020

★★★★★ 5/5

Google

A good service from all members of the Sydenham branch, from the initial very accurate suggestion for a sale price, the updates, and every aspect in between through to the completion date. Much appreciated. Thank you.

Mustang · 1 October 2024

★★★★★ 4/5

Google

Four Stars due to the Sales Progressor. We were only every in contact and got feedback from one person within the sales team at Robinson Jackson and were generally informed in advance when viewings would be taking place. Other than this there was little contact and it would be difficult to tell what marketing of our property was carried out other than through on-line sites such as rightmove. On this basis it would be difficult to tell Robinson Jackson apart from another agent, however when it came to the service provided by our Sales Progressor at Robinson Jackson it was great. Often she was dealt with my queries and calls in a diligent and professional manner. With a difficult buyer she helped us get our property sale over the line to completion.

Thomas · 24 December 2019